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| ldtluxury |
 Posted: Fri Feb 12, 2016 5:00 am Post subject: FileInput node problem |
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Apprentice
Joined: 22 Oct 2014
Posts: 29
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Hello everyone!
I have a problem with FileInput node. Sometimes the flow stops processing files. IBM IB 9.0.0.2 generates BIP3321 error in event logs.
It says that the file node failed to delete a file in mqsitransitin folder during normal processing.
The ''FileInput'' node encountered an exception that prevented it from running successfully. This message will be issued repeatedly until the problem is solved. No further messages will be processed by this node until the message flow is restarted.
Could you please help? What is going on? How to prevent this error? |
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| Vitor |
| Posted: Fri Feb 12, 2016 5:29 am Post subject: Re: FileInput node problem |
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Grand High Poobah
Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA
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| ldtluxury wrote: |
| Could you please help? What is going on? How to prevent this error? |
It sounds a lot like something in the OS is preventing the broker from removing the file. Look for something changing permissions (such as an audit process "correcting" non-standard permissions), a virus scan, file mount software, something of that nature.
_________________
Honesty is the best policy.
Insanity is the best defence. |
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| ldtluxury |
| Posted: Fri Feb 12, 2016 6:11 am Post subject: Re: FileInput node problem |
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Apprentice
Joined: 22 Oct 2014
Posts: 29
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| Vitor wrote: |
| ldtluxury wrote: |
| Could you please help? What is going on? How to prevent this error? |
It sounds a lot like something in the OS is preventing the broker from removing the file. Look for something changing permissions (such as an audit process "correcting" non-standard permissions), a virus scan, file mount software, something of that nature. |
Is it possible to make broker continue processing the files? |
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| mqjeff |
| Posted: Fri Feb 12, 2016 6:20 am Post subject: Re: FileInput node problem |
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Grand Master
Joined: 25 Jun 2008
Posts: 17447
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| ldtluxury wrote: |
| Vitor wrote: |
| ldtluxury wrote: |
| Could you please help? What is going on? How to prevent this error? |
It sounds a lot like something in the OS is preventing the broker from removing the file. Look for something changing permissions (such as an audit process "correcting" non-standard permissions), a virus scan, file mount software, something of that nature. |
Is it possible to make broker continue processing the files? |
How can any application do anything with a file if the OS doesn't let it?
_________________
chmod -R ugo-wx / |
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| Vitor |
| Posted: Fri Feb 12, 2016 6:37 am Post subject: Re: FileInput node problem |
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Grand High Poobah
Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA
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| mqjeff wrote: |
| ldtluxury wrote: |
| Vitor wrote: |
| ldtluxury wrote: |
| Could you please help? What is going on? How to prevent this error? |
It sounds a lot like something in the OS is preventing the broker from removing the file. Look for something changing permissions (such as an audit process "correcting" non-standard permissions), a virus scan, file mount software, something of that nature. |
Is it possible to make broker continue processing the files? |
How can any application do anything with a file if the OS doesn't let it? |
IIB's just an application. It's not magic.
And if you could, what then? So it reads another file, which it can or can't remove from the transit directory when it's done. What's going to stop the transit directory filling up? How will broker distinguish from files in the transit directory that it needs to process, and those that have been processed but couldn't be deleted, and endlessly reprocessing them?
_________________
Honesty is the best policy.
Insanity is the best defence. |
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| ldtluxury |
| Posted: Fri Feb 12, 2016 6:41 am Post subject: Re: FileInput node problem |
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Apprentice
Joined: 22 Oct 2014
Posts: 29
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| mqjeff wrote: |
| ldtluxury wrote: |
| Vitor wrote: |
| ldtluxury wrote: |
| Could you please help? What is going on? How to prevent this error? |
It sounds a lot like something in the OS is preventing the broker from removing the file. Look for something changing permissions (such as an audit process "correcting" non-standard permissions), a virus scan, file mount software, something of that nature. |
Is it possible to make broker continue processing the files? |
How can any application do anything with a file if the OS doesn't let it? |
But I can delete the file under the same user that broker uses. |
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| Vitor |
| Posted: Fri Feb 12, 2016 6:41 am Post subject: Re: FileInput node problem |
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Grand High Poobah
Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA
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| ldtluxury wrote: |
| mqjeff wrote: |
| ldtluxury wrote: |
| Vitor wrote: |
| ldtluxury wrote: |
| Could you please help? What is going on? How to prevent this error? |
It sounds a lot like something in the OS is preventing the broker from removing the file. Look for something changing permissions (such as an audit process "correcting" non-standard permissions), a virus scan, file mount software, something of that nature. |
Is it possible to make broker continue processing the files? |
How can any application do anything with a file if the OS doesn't let it? |
But I can delete the file under the same user that broker uses. |
At the same time that broker is trying to do it? Under the same OS conditions?
IIB isn't just being lazy and can't be bothered to remove the file - it's trying to remove the file and claiming to get an OS error.
If you believe IIB is just being lazy and / or imagining the error, it's PMR time.
_________________
Honesty is the best policy.
Insanity is the best defence.
Last edited by Vitor on Fri Feb 12, 2016 6:44 am; edited 1 time in total |
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| ldtluxury |
| Posted: Fri Feb 12, 2016 6:43 am Post subject: Re: FileInput node problem |
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Apprentice
Joined: 22 Oct 2014
Posts: 29
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| Vitor wrote: |
| mqjeff wrote: |
| ldtluxury wrote: |
| Vitor wrote: |
| ldtluxury wrote: |
| Could you please help? What is going on? How to prevent this error? |
It sounds a lot like something in the OS is preventing the broker from removing the file. Look for something changing permissions (such as an audit process "correcting" non-standard permissions), a virus scan, file mount software, something of that nature. |
Is it possible to make broker continue processing the files? |
How can any application do anything with a file if the OS doesn't let it? |
IIB's just an application. It's not magic.
And if you could, what then? So it reads another file, which it can or can't remove from the transit directory when it's done. What's going to stop the transit directory filling up? How will broker distinguish from files in the transit directory that it needs to process, and those that have been processed but couldn't be deleted, and endlessly reprocessing them? |
I agree with you. But what can I do? I can't monitor broker 24x7. |
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| Vitor |
| Posted: Fri Feb 12, 2016 6:45 am Post subject: Re: FileInput node problem |
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Grand High Poobah
Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA
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| ldtluxury wrote: |
| I can't monitor broker 24x7. |
Most monitoring products can on your behalf.
And you could try asking the OS people if there's anything they think they should be telling you.
Or raise a PMR and tell IBM their product can't delete files properly.
_________________
Honesty is the best policy.
Insanity is the best defence. |
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| mqjeff |
| Posted: Fri Feb 12, 2016 6:48 am Post subject: Re: FileInput node problem |
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Grand Master
Joined: 25 Jun 2008
Posts: 17447
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| ldtluxury wrote: |
| I agree with you. But what can I do? I can't monitor broker 24x7. |
If it was me, I'd solve the problem instead of trying to react to it.
_________________
chmod -R ugo-wx / |
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| ldtluxury |
| Posted: Fri Feb 12, 2016 6:57 am Post subject: Re: FileInput node problem |
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Apprentice
Joined: 22 Oct 2014
Posts: 29
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| mqjeff wrote: |
| ldtluxury wrote: |
| I agree with you. But what can I do? I can't monitor broker 24x7. |
If it was me, I'd solve the problem instead of trying to react to it. |
How would you solved it? |
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| Vitor |
| Posted: Fri Feb 12, 2016 7:06 am Post subject: Re: FileInput node problem |
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Grand High Poobah
Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA
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| ldtluxury wrote: |
| mqjeff wrote: |
| ldtluxury wrote: |
| I agree with you. But what can I do? I can't monitor broker 24x7. |
If it was me, I'd solve the problem instead of trying to react to it. |
How would you solved it? |
| Vitor wrote: |
| you could try asking the OS people if there's anything they think they should be telling you. |
Like any kind of job that would be holding file locks and runs at about the same time IIB was having the problem.
_________________
Honesty is the best policy.
Insanity is the best defence. |
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| zpat |
| Posted: Fri Feb 12, 2016 7:52 am Post subject: |
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Jedi Council
Joined: 19 May 2001
Posts: 5866
Location: UK
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Make sure this fix is applied (you can obtain interim fixes for versions of IIB earlier than 9005).
https://www-304.ibm.com/support/docview.wss?uid=swg1IT10092
_________________
Well, I don't think there is any question about it. It can only be attributable to human error. This sort of thing has cropped up before, and it has always been due to human error. |
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| mqjeff |
| Posted: Fri Feb 12, 2016 7:58 am Post subject: Re: FileInput node problem |
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Grand Master
Joined: 25 Jun 2008
Posts: 17447
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| ldtluxury wrote: |
| How would you solved it? |
By debugging it. Myself. Rather than asking random strangers...
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