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MQSeries.net Forum Index » General IBM MQ Support » Need Help

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sanathkumar
PostPosted: Tue Jul 01, 2003 6:12 am    Post subject: Need Help Reply with quote

Apprentice

Joined: 01 Jul 2003
Posts: 27

Hi All,
We are using MQSeries 5.2 on winNT.We are getting following error.

Can Anyone tell us what cause the error and how to solve the problem.

thanks
sanath

07/01/2003 16:05:11
AMQ6119: An internal MQSeries error has occurred ()

EXPLANATION:
MQSeries detected an unexpected error when calling the operating system. The
MQSeries error recording routine has been called.
ACTION:
Use the standard facilities supplied with your system to record the problem
identifier, and to save the generated output files. Contact your IBM support
center. Do not discard these files until the problem has been resolved.
-------------------------------------------------------------------------------
07/01/2003 16:05:11
AMQ6183: An internal MQSeries error has occurred.

EXPLANATION:
An error has been detected, and the MQSeries error recording routine has been
called. The failing process is process 2388.
ACTION:
Use the standard facilities supplied with your system to record the problem
identifier, and to save the generated output files. Contact your IBM support
center. Do not discard these files until the problem has been resolved.
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bower5932
PostPosted: Tue Jul 01, 2003 6:37 am    Post subject: Reply with quote

Jedi Knight

Joined: 27 Aug 2001
Posts: 3023
Location: Dallas, TX, USA

There should be an *.FDC file in one of the errors subdirectories. Post the top of it here. It gives a better indication of what is wrong.
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sanathkumar
PostPosted: Wed Jul 02, 2003 9:55 pm    Post subject: Reply with quote

Apprentice

Joined: 01 Jul 2003
Posts: 27

hi
Following one is the top of the .FDC file.I can start the qmgr,runmqsc on qmgr from commandline and also put,browse the msg from queues through commandline.
when ever i try to start MMC,FirstSteps and MQSeries service from windows services i am getting "Process terminated ......" and above error is there in log.Following piece of code is generated in .FDC.

MQSeries First Failure Symptom Report
=====================================

Date/Time :- Tue July 01 16:04:26 India Standard Time 2003
Host Name :- MESSAGE-SERVER (NT Version 5.0 Build 2195: Service
Pack 3)
PIDS :- 5639B43
LVLS :- 5200
Product Long Name :- MQSeries for Windows NT and Windows 2000
Vendor :- IBM
Probe Id :- MS000003
Application Name :- MQM
Component :- msntCompData::Initialize
Build Date :- Nov 7 2000
CMVC level :- p000-L001106
Build Type :- IKAP - (Production)
UserID :- Administrator
Process Name :- C:\WINNT\System32\MMC.EXE
Process :- 00002388
Thread :- 00002384
Major Errorcode :- xecF_E_UNEXPECTED_SYSTEM_RC
Minor Errorcode :- OK
Probe Type :- MSGAMQ6119
Probe Severity :- 2
Probe Description :- AMQ6119: An internal MQSeries error has occurred ()
Arith1 :- 2147500058 8000401a

Again my environment is MQv5.2 on win2000 with sp2.We are using 2 Server Connection Channels.
please help me to solve above problem....
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CVG
PostPosted: Thu Jul 03, 2003 3:53 am    Post subject: Need Help Reply with quote

Novice

Joined: 25 Feb 2003
Posts: 14
Location: Cincinnati,Ohio

The error message is produced when xxxInitialize has a problem opening the CCSID.tbl file with an fopen call. If 5.2 is installed onto a system which has a \conv\table directory AND the local mqm group has been removed, this error occurs when you try to start the queue manager. An example is following a previous uninstall if something was left in the conv directory, and the user has cleaned up the mqm group, which may be done by the uninstall too - Not sure about this).

Once the problem has occurred, manually giving the ccsid.tbl mqm group
read acces should allow the queue manager to start Prior to doing the install, deleting the mqm\conv\table directory will avoid the problem.
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bower5932
PostPosted: Thu Jul 03, 2003 7:33 am    Post subject: Reply with quote

Jedi Knight

Joined: 27 Aug 2001
Posts: 3023
Location: Dallas, TX, USA

As said above, this problem usually is permissions related. Double-check that MUSR_MQADMIN has access to the MQ subdirectories and regsitry entires.
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