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| Message broker v7 toolkit is not opening |
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| girish_kulkarni |
 Posted: Wed Dec 14, 2011 3:08 am Post subject: Message broker v7 toolkit is not opening |
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Apprentice
Joined: 08 Oct 2010
Posts: 32
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Hi All,
My broker toolkit 7(7.0.0.2) was not responding, therefore I killed the eclipse.exe process to close the toolkit. But, later when I tried reopen the toolkit, it is not opening and also not giving any errors.
Please share your suggestions on this. |
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| MrSmith |
| Posted: Wed Dec 14, 2011 3:23 am Post subject: |
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Master
Joined: 20 Mar 2008
Posts: 215
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There are a couple of things to try - the first being to remove the .lock file that exists in the workspace .metadata folder, this wont necessarily clear you issue but when the toolkit does start up if this file exists then it will say the workspace is locked and you will have to do it anyways. Secondly then look in the .log file to see whether there is anything obvious there, perhaps attach the log to this post for people to ascertain the reason for failure. Regardless of platform check the relevant event viewer (windows) or syslog (linux etc) to see if there is a reason there and if you dont understand it post again here on the forum.
Things dont give as a rule not give some warning error or exception and just die, so it is likely to have been logged somewhere.
When you killed the eclipse process are you sure you ahve killed the right process and its children (you dont say what platform your running this on)
If possible upgrade to toolkit fix pack 3 for if a PMR is needed to be raised you will be asked to do this anyway.
More information is needed - just saying i killed a procees and now it doesnt work is like breaking down in your car and just removing the ignition key
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“Outside of a dog, a book is man's best friend. Inside of a dog it's too dark to read.” |
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| girish_kulkarni |
| Posted: Wed Dec 14, 2011 3:45 am Post subject: |
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Apprentice
Joined: 08 Oct 2010
Posts: 32
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Thanks for your comments.
But, I am using windows xp as OS and killed just eclipse process.
Not finding anything in even viewer also. I tried deleting lock file but no luck. |
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| fjb_saper |
| Posted: Wed Dec 14, 2011 8:09 am Post subject: |
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Grand High Poobah
Joined: 18 Nov 2003
Posts: 20756
Location: LI,NY
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| girish_kulkarni wrote: |
| I tried deleting lock file but no luck. |
You may have to bounce the box before being able to delete the file... 
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