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| issue in installing messagebroker_runtime v7 |
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Message
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| torameshnaidu |
 Posted: Thu Jun 23, 2011 1:47 am Post subject: issue in installing messagebroker_runtime v7 |
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Newbie
Joined: 27 Feb 2008
Posts: 2
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hi,iam trying to install messagebroker_runtime version 7.0 ,during the installation iam getting null exception,can any one help on this issue.
please have a look on the mqsi7_install.log
(Jun 23, 2011 4:29:05 AM), mqsi.Setup, com.ibm.wizard.platform.aix.AixJVMServiceImpl, dbg.jvm, copying directory /tmp/isjrpEbMb to /opt/IBM/mqsi/7.0/_uninst_runtime_jvm
(Jun 23, 2011 4:29:10 AM), mqsi.Setup, com.ibm.wizard.platform.aix.AixJVMServiceImpl, dbg.jvm, JVM_HOME = /opt/IBM/mqsi/7.0/_uninst_runtime_jvm
(Jun 23, 2011 4:29:10 AM), mqsi.Setup, com.installshield.product.service.product.PureJavaProductServiceImpl$Installer, err, java.lang.NullPointerException
STACK_TRACE: 12
java.lang.NullPointerException
at com.installshield.product.SoftwareObjectUtils.updateKey(SoftwareObjectUtils.java:21)
at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.addToVPD(PureJavaProductServiceImpl.java:4903)
at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.checkInstalledVersion(PureJavaProductServiceImpl.java:4871)
at com.installshield.product.service.product.InstallableObjectVisitor.visitSoftwareObject(InstallableObjectVisitor.java:250)
at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBean(InstallableObjectVisitor.java:169)
at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(InstallableObjectVisitor.java:120)
at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(PureJavaProductServiceImpl.java:4570)
at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(PureJavaProductServiceImpl.java:3765)
at com.installshield.wizard.service.AsynchronousOperation.run(AsynchronousOperation.java:41)
at java.lang.Thread.run(Thread.java:567)
(Jun 23, 2011 4:29:10 AM), mqsi.Setup, com.ibm.ismp.beans.wizard.conditions.WizardActionSuccessfulWizardBeanCondition, dbg, Checking status of install
(Jun 23, 2011 4:29:10 AM), mqsi.Setup, com.ibm.ismp.beans.wizard.conditions.WizardActionSuccessfulWizardBeanCondition, dbg, install not cancelled
(Jun 23, 2011 4:29:13 AM), mqsi.Setup, com.ibm.ismp.beans.wizard.conditions.WizardActionSuccessfulWizardBeanCondition, dbg, (Install status = 2)
(Jun 23, 2011 4:29:13 AM), mqsi.Setup, com.ibm.ismp.beans.wizard.conditions.WizardActionSuccessfulWizardBeanCondition, dbg, install failed |
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| mqjeff |
| Posted: Thu Jun 23, 2011 2:04 am Post subject: |
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Grand Master
Joined: 25 Jun 2008
Posts: 17447
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Probably need to open a PMR.
Did you review the installation guide thoroughly and the AIX prereqs thoroughly? |
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| exerk |
| Posted: Thu Jun 23, 2011 3:29 am Post subject: |
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Jedi Council
Joined: 02 Nov 2006
Posts: 6339
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Moving this to the Broker forum...
_________________
It's puzzling, I don't think I've ever seen anything quite like this before...and it's hard to soar like an eagle when you're surrounded by turkeys. |
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| lancelotlinc |
| Posted: Thu Jun 23, 2011 4:28 am Post subject: |
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Jedi Knight
Joined: 22 Mar 2010
Posts: 4941
Location: Bloomington, IL USA
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This condition occurs sometimes becasue the step-by-step instructions were not followed in Chapter 6 of the WebSphere Message Broker V7 Quick Start Guide for Multiplatform Multilingual installationguide.pdf
Did you follow exactly these step-by-step instructions? Means you use a specific ID to run the installer. Did you know what that id is?
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