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MQSeries.net Forum Index » General IBM MQ Support » The process file table is full

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John89011
PostPosted: Tue Mar 16, 2010 11:50 am    Post subject: The process file table is full Reply with quote

Voyager

Joined: 15 Apr 2009
Posts: 94

Has anyone seen this error after upgrading to v7.0.1 on AIX? The CPU usage starts to go up when the FDC is cut..

+-----------------------------------------------------------------------------+
| |
| WebSphere MQ First Failure Symptom Report |
| ========================================= |
| |
| Date/Time :- Tue March 16 2010 14:15:18 EDT |
| UTC Time :- 1268763318.159999 |
| UTC Time Offset :- -300 (EST) |
| Host Name :- ABC |
| Operating System :- AIX 5.3 |
| PIDS :- 5724H7221 |
| LVLS :- 7.0.1.0 |
| Product Long Name :- WebSphere MQ for AIX |
| Vendor :- IBM |
| Probe Id :- XY129037 |
| Application Name :- MQM |
| Component :- xstConnectExtent |
| SCCS Info :- lib/cs/unix/amqxstex.c, 1.117 |
| Line Number :- 1870 |
| Build Date :- Aug 13 2009 |
| CMVC level :- p000-L090813 |
| Build Type :- IKAP - (Production) |
| Effective UserID :- 234 (admotapa) |
| Real UserID :- 234 (admotapa) |
| Program Name :- java |
| Addressing mode :- 32-bit |
| Process :- 17429352 |
| Thread :- 1939078 |
| UserApp :- TRUE |
| ConnId(4) App :- 0 |
| Last HQC :- 0.0.0-0 |
| Last HSHMEMB :- 0.0.0-0 |
| Major Errorcode :- xecX_E_SEGMENT_TABLE_FULL |
| Minor Errorcode :- OK |
| Probe Type :- MSGAMQ6207 |
| Probe Severity :- 2 |
| Probe Description :- AMQ6207: Failed to attach shared memory segment as |
| Segment table is Full. |
| FDCSequenceNumber :- 0 |
| Arith1 :- 6291498 (0x60002a) |
| Arith2 :- 24 (0x18) |
| Comment1 :- Failed to attach shared memory segment: shmat(ShmId |
| 0x0060002a) [rc=-1 errno=24] The process file table is full. |
| Comment2 :- The process file table is full. |
| |
+-----------------------------------------------------------------------------+
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Michael Dag
PostPosted: Tue Mar 16, 2010 12:17 pm    Post subject: Reply with quote

Jedi Knight

Joined: 13 Jun 2002
Posts: 2607
Location: The Netherlands (Amsterdam)

What is your /etc/system file ? did you update the requirements as per the Quick Beginnings ?
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John89011
PostPosted: Tue Mar 16, 2010 12:26 pm    Post subject: Reply with quote

Voyager

Joined: 15 Apr 2009
Posts: 94

which file? I don't have /etc/system
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Michael Dag
PostPosted: Tue Mar 16, 2010 1:16 pm    Post subject: Reply with quote

Jedi Knight

Joined: 13 Jun 2002
Posts: 2607
Location: The Netherlands (Amsterdam)

see page 5 ftp://public.dhe.ibm.com/software/integration/wmq/docs/V7.0/amqaac10.pdf

sorry I think it was /etc/system on Solaris ...
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John89011
PostPosted: Tue Mar 16, 2010 7:52 pm    Post subject: Reply with quote

Voyager

Joined: 15 Apr 2009
Posts: 94

Hi Mike,

Are you talking about File descriptors? I see the current value for nonfiles is set to 2k which is the same for mqm. According to Quick Begginer's Guide, mqm should be set to 10K.

Thanks,
John
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Michael Dag
PostPosted: Tue Mar 16, 2010 10:57 pm    Post subject: Reply with quote

Jedi Knight

Joined: 13 Jun 2002
Posts: 2607
Location: The Netherlands (Amsterdam)

Yep and searching for the Probe Id from the FFST on the IBM software support portal (http://www-947.ibm.com/support/entry/portal/Overview/Software/WebSphere/WebSphere_MQ)
gives some interesting hints!
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John89011
PostPosted: Wed Mar 17, 2010 11:21 pm    Post subject: Reply with quote

Voyager

Joined: 15 Apr 2009
Posts: 94

Hi Mike,

We've increased the process limit to 10K as per docs, set the resource limits to unlimited, set the env_variable and bounced the qmgrs. So now just waiting to see if the issue will come back. I'll keep you posted.

Thanks for all your help Mike, appreciate it!
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mvic
PostPosted: Thu Mar 18, 2010 2:31 pm    Post subject: Reply with quote

Jedi

Joined: 09 Mar 2004
Posts: 2080

Don't miss this page http://www.ibm.com/support/docview.wss?uid=swg1IY99425

You have a good level of MQ code as per that doc. Check the AIX level, APARs. Check you are using EXTSHM as appropriate (details covered at that page.. search thru for EXTSHM to get all the info).
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John89011
PostPosted: Thu Mar 18, 2010 2:38 pm    Post subject: Reply with quote

Voyager

Joined: 15 Apr 2009
Posts: 94

Thanks mvic, already looked at this. We downloaded the shmtest script
http://www-01.ibm.com/support/docview.wss?uid=swg21298595
which revealed that we were not setting/using EXTSHM properly so we made the necessary adjustments there as well. It takes about a week for the issue to resurface (at least that's what we've seen so far) so we'll just wait and see what happens.

Appreciate your input!
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fjb_saper
PostPosted: Thu Mar 18, 2010 8:57 pm    Post subject: Reply with quote

Grand High Poobah

Joined: 18 Nov 2003
Posts: 20756
Location: LI,NY

John89011 wrote:
Hi Mike,

We've increased the process limit to 10K as per docs, set the resource limits to unlimited, set the env_variable and bounced the qmgrs. So now just waiting to see if the issue will come back. I'll keep you posted.

Thanks for all your help Mike, appreciate it!

I believe you need to bounce the box for that to take effect. Bouncing the qmgr won't change the process limit AFAIK.
Although for the resource limit, setting it and bouncing the qmgr might work.

Have fun
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