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| gs |
 Posted: Tue Aug 04, 2009 6:50 am Post subject: Troubleshooting connection problems from WMB Toolkit? |
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Master
Joined: 31 May 2007
Posts: 254
Location: Sweden
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The last 2 days one of our toolkit installations started having problems connecting to the Broker Domains. At times when trying to connect, the usual window pops up saying "Requesting a connection" but then just disappears without any errors.
No connection is established and this goes for all available domains. Other toolkit installations however, work just fine.
I haven't found any logs with errors, neither on the file system nor mentioned in the manual. Any ideas on how to troubleshoot this before opening a PMR?
Toolkit version 6.1.0.4 Ifix001 |
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| jbanoop |
| Posted: Tue Aug 04, 2009 8:43 am Post subject: |
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Chevalier
Joined: 17 Sep 2005
Posts: 401
Location: SC
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| I do not know if this will help but try opening the toolkit with the -clean option. It frequently helps resolve toolkit issues. |
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| AkankshA |
| Posted: Wed Aug 05, 2009 8:58 pm Post subject: |
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Grand Master
Joined: 12 Jan 2006
Posts: 1494
Location: Singapore
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Just a guess..
is the machine, on which toolkit is installed, able to ping the queue managers ports on remote machine... ensure that no such network problem exists...
_________________
Cheers |
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| ovasquez |
| Posted: Wed Aug 05, 2009 9:06 pm Post subject: Re: Troubleshooting connection problems from WMB Toolkit? |
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Centurion
Joined: 09 Dec 2005
Posts: 141
Location: Lima, Peru
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| gs wrote: |
The last 2 days one of our toolkit installations started having problems connecting to the Broker Domains. At times when trying to connect, the usual window pops up saying "Requesting a connection" but then just disappears without any errors.
No connection is established and this goes for all available domains. Other toolkit installations however, work just fine.
I haven't found any logs with errors, neither on the file system nor mentioned in the manual. Any ideas on how to troubleshoot this before opening a PMR?
Toolkit version 6.1.0.4 Ifix001 |
You can enabled toolkit trace and review what is problem.
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Oscar Vásquez Flores |
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| gs |
| Posted: Mon Aug 31, 2009 4:45 am Post subject: |
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Master
Joined: 31 May 2007
Posts: 254
Location: Sweden
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Just an update to the problem. Network access was fine and the clean option didn't resolved the problem.
However, when rolling back from 6.1.0.4 ifix001 to 6.1.0.4 the problems disappeared so for the moment, I'm happy with this version. |
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