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MQSeries.net Forum Index » General IBM MQ Support » Application unable to get messages from local queue.

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exerk
PostPosted: Wed Dec 10, 2008 1:17 am    Post subject: Reply with quote

Jedi Council

Joined: 02 Nov 2006
Posts: 6339

vinay_s_s wrote:
If the user is a null character string, why is application 'B' processing the messages when put from MQexplorer on Server 'A'.


And MQExplorer is using which channel? You still have not stated whether channel TO.NTEHUBA is a SDR, or not. You have still not stated whether you have checked to see whether user 'XXXX' exists on Server A, or not.

So, I'll ask the obvious question: Have you tried setting the MCAUSER to blank, restarting the channel, and seeing whether traffic flows between the queue managers?
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zhanghz
PostPosted: Wed Dec 10, 2008 1:18 am    Post subject: Reply with quote

Disciple

Joined: 17 Jun 2008
Posts: 186

i think the application is using an non-existing MCA user ID. Advise them to use a correct one that has been properly defined.
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bruce2359
PostPosted: Wed Dec 10, 2008 6:43 am    Post subject: Reply with quote

Poobah

Joined: 05 Jan 2008
Posts: 9469
Location: US: west coast, almost. Otherwise, enroute.

Quote:
MQPUT from application 'A' reaches the local queue.

I'm confused.

When your client application A puts a message, which local queue does it arrive at? The transmission queue on the local (where the client application MQCONNects) qmgr? You stated that curdepth goes up. On which queue does curdepth go up?
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vinay_s_s
PostPosted: Thu Dec 11, 2008 1:26 am    Post subject: Reply with quote

Apprentice

Joined: 17 Nov 2008
Posts: 39

Hi all,

I'll make it clear.

So what you're saying is that if you put a message onto a remote queue definition on server A using MQExplorer, the message travels to the local queue on server B where it's processed. If you put it using a client app it doesn't travel to B and you get an error saying the non-existant MCA User can't be verified?

In both the cases, the message travels to the local queue on server 'B'.
If the message is sent from MQexplorer, the application 'B' processes that message even though the MCAuser is 'XXXX'.
If the message is sent from a MQ client, the message reaches the local queue on server 'B', but application 'B' will not process it.

Regards,
Vinay
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kevinf2349
PostPosted: Thu Dec 11, 2008 6:06 am    Post subject: Reply with quote

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Joined: 28 Feb 2003
Posts: 1311
Location: USA

Please post the definitions for :

The sender channel on server A

and

The client channel definition on server B

This may help clear up any confusion.
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mqjeff
PostPosted: Thu Dec 11, 2008 6:23 am    Post subject: Reply with quote

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Joined: 25 Jun 2008
Posts: 17447

If the message arrives on the queue regardless of what sent the message, then it's got nothing to do with channel definitions.

If the application processes SOME messages, and fails to process OTHER messages, all from the same queue, then it's either the *message*, or the *application*.

You can use amqsbcg/amqsbcgc to troubleshoot the message.

And you can use a programmer to troubleshoot the application, but you may have to apply trout first to get his or her attention.
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kevinf2349
PostPosted: Thu Dec 11, 2008 7:58 am    Post subject: Reply with quote

Grand Master

Joined: 28 Feb 2003
Posts: 1311
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mqjeff wrote:
If the message arrives on the queue regardless of what sent the message, then it's got nothing to do with channel definitions.



Possibly.....unless the MCA is different and one is 'xxx' and the other is 'XXX' or something like that.

I am not suggesting the message doesn't arrive, but that it may arrive with something a little screwed up with the MCA in the channel definitions.
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Vitor
PostPosted: Thu Dec 11, 2008 8:22 am    Post subject: Reply with quote

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Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

kevinf2349 wrote:
I am not suggesting the message doesn't arrive, but that it may arrive with something a little screwed up with the MCA in the channel definitions.


But what could be screwed up with the message that would a) allow the message to be delivered yet b) prevent the application from processing it?

Now here's a thought - if the MCA is screwed up, the message is still delivered. Do we mean "delivered and available for the getting application" or do we mean "delivered because the queue depth has gone up by 1"? I'm wondering if these delivered messages are remaining uncommitted for some reason and hence the application is not processing them because they can't actually be read off the queue?
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vinay_s_s
PostPosted: Thu Dec 11, 2008 9:18 pm    Post subject: Reply with quote

Apprentice

Joined: 17 Nov 2008
Posts: 39

Posting the resolution of this issue. I had a real hard time resolving this issue yesterday. Finally got out of the issue.

It was not a channel problem. It was just a small message option that was preventing the application to consume the message.

When a message was placed on the queue from application 'A', there is one property - message format as 'MQSTR'. This was not set by the sending application.

But when we put the same message from MQexplorer, the property was set to 'MQSTR' and the application 'B' consumed the message.

A temporary work around has been done. Requested the application teams for long term fix.

Any way, thanks a lot all of you for your valuable time and suggestions.

Thanks again,
Vinay
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bruce2359
PostPosted: Fri Dec 12, 2008 7:21 am    Post subject: Reply with quote

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Joined: 05 Jan 2008
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Location: US: west coast, almost. Otherwise, enroute.

Quote:
...format as 'MQSTR'. This was not set by the sending application.

The initial value of the format field is MQFMT_NONE. This would not have caused your symptom. So, had the programmer not set the format field to something else, the consuming application and the MCA should not have had any issue with the message.

What was in the format field that you believe caused your application to be unable to MQGET the message?
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sark92
PostPosted: Mon Dec 15, 2008 10:17 am    Post subject: Conversion trouble ? Reply with quote

Newbie

Joined: 08 Jan 2007
Posts: 3

Hi,

as it seems that the "getting application" can't read the message without the "MQSTR", it's make me thinking of a conversion issue, as the field has to be set to "mqstr"... ???
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bruce2359
PostPosted: Mon Dec 15, 2008 11:57 am    Post subject: Reply with quote

Poobah

Joined: 05 Jan 2008
Posts: 9469
Location: US: west coast, almost. Otherwise, enroute.

Quote:
"getting application" can't read the message without the "MQSTR"

If this were the case, the application would receive a ReasonCode that says so - which means that the MQGET failed.

The original post title was vague. Subsequent requests for more information resulted in more vague answers and speculation about what might or might not be the cause.

If the MQGET by the consuming application failed, ReasonCode would tell all. If the receiving MCA didn't have authority to MQPUT the message into the application queue, it would have posted a ReasonCode (error log); AND there wouldn't be a message to consume.

We can imagine and speculate all day; but problem-determine requires specific details - all lacking throughout this post. This is/was just a variation of MQ is losing my messages!
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sark92
PostPosted: Sat Jan 10, 2009 3:42 am    Post subject: reason code... Reply with quote

Newbie

Joined: 08 Jan 2007
Posts: 3

Yes,

the application would get a reason code, but does the application take care of reason codes ? i've often seen applications wich don't test return codes, and in which the different reason codes are "lost" (are not handled)...

and i do agree with you when you say that the description is very vague
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