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MQSeries.net Forum Index » IBM MQ Installation/Configuration Support » MQ crash (Not responding)

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matuwe
PostPosted: Mon Dec 08, 2008 1:57 am    Post subject: MQ crash (Not responding) Reply with quote

Master

Joined: 05 Dec 2007
Posts: 296

Please help. I seem to have a wiered problem. Some how MQ is not responding at all. I killed all the mq processes and I am now trying to restart the MQ server without restarting the the physical box. MQ is running on Linux. I had this problem before and it was resolved by restrtng the server, but I cannot do it right now as I have other service running on this machine. It has been working perfectly for 3 months. Version 6.0.2.4

How can I start MQ SERVER without rebooting the machine.

FDC file created

Code:

-bash-3.2$ more AMQ11146.0.FDC
+-----------------------------------------------------------------------------+
|                                                                             |
| WebSphere MQ First Failure Symptom Report                                   |
| =========================================                                   |
|                                                                             |
| Date/Time         :- Monday December 08 10:29:06 SAST 2008                  |
| Host Name         :- jprod (Linux 2.6.18-92.el5PAE)                  |
| PIDS              :- 5724H7204                                              |
| LVLS              :- 6.0.2.4                                                |
| Product Long Name :- WebSphere MQ for Linux (x86 platform)                  |
| Vendor            :- IBM                                                    |
| Probe Id          :- MQ000010                                               |
| Application Name  :- MQM                                                    |
| Component         :- Unknown                                                |
| SCCS Info         :- cmd/lqm/amqzlaa0.c, 1.173.1.10                         |
| Line Number       :- 615                                                    |
| Build Date        :- May 12 2008                                            |
| CMVC level        :- p600-204-080509                                        |
| Build Type        :- IKAP - (Production)                                    |
| UserID            :- 00001008 (wbisb)                                    |
| Program Name      :- amqzlaa0                                               |
| Addressing mode   :- 32-bit                                                 |
| Process           :- 11146                                                  |
| Thread-Process    :- 11146                                                  |
| Thread            :- 1                                                      |
| ThreadingModel    :- PosixThreads                                           |
| QueueManager      :- PROD_QMGR                                          |
| ConnId(1) IPCC    :- 223                                                    |
| ConnId(2) QM      :- 86                                                     |
| Last HQC          :- 1.0.0-691356                                           |
| Last HSHMEMB      :- 2.1.1-53416                                            |
| Major Errorcode   :- xecF_E_UNEXPECTED_RC                                   |
| Minor Errorcode   :- xecP_E_INVALID_PID                                     |
| Probe Type        :- MSGAMQ6118                                             |
| Probe Severity    :- 2                                                      |
| Probe Description :- AMQ6118: An internal WebSphere MQ error has occurred   |
|   (20806105)                                                                |
| FDCSequenceNumber :- 0                                                      |
| Arith1            :- 545284357 20806105                                     |
|                                                                             |
+-----------------------------------------------------------------------------+

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matuwe
PostPosted: Mon Dec 08, 2008 4:55 am    Post subject: Reply with quote

Master

Joined: 05 Dec 2007
Posts: 296

Please help All the MQ commands are not responding..
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JosephGramig
PostPosted: Mon Dec 08, 2008 7:52 am    Post subject: Reply with quote

Grand Master

Joined: 09 Feb 2006
Posts: 1244
Location: Gold Coast of Florida, USA

Try clearing all the ipcs resources that belong to mqm as well as killing the processes. ProbeID indicate broken handles so be sure the listener is not running.
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matuwe
PostPosted: Tue Dec 09, 2008 2:19 am    Post subject: AMQ7017: Log not available. Reply with quote

Master

Joined: 05 Dec 2007
Posts: 296

Thanks for the response, I finally had the server restarted. Now my problem is when I try to start my MQ manager I get
strmqm PROD_QMGR
WebSphere MQ queue manager 'PROD_QMGR' starting.
AMQ7017: Log not available.

But the server doesn't really start. I also had this problem before and I found something on google that say I need to create a new Queue manager and copy the ..log/../active/ files to from the new queue manager to my old. Which worked, but now it doesn't wanna work
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Vitor
PostPosted: Tue Dec 09, 2008 2:30 am    Post subject: Re: AMQ7017: Log not available. Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

matuwe wrote:
now it doesn't wanna work


Yes, well, I don't wanna work but I still have to.

Is there actually an error, or just a blind tantrum?
_________________
Honesty is the best policy.
Insanity is the best defence.
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matuwe
PostPosted: Tue Dec 09, 2008 2:41 am    Post subject: Reply with quote

Master

Joined: 05 Dec 2007
Posts: 296

I followed this link
http://mqseries.net/phpBB2/viewtopic.php?t=41780&highlight=&sid=2fd7fc6e66aa20d0a9485352849966b9

and it seems like my mistake was to create any queue manager and not use the same name. Thanks guys. It works beautifully?
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Vitor
PostPosted: Tue Dec 09, 2008 3:04 am    Post subject: Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

matuwe wrote:
it seems like my mistake was to create any queue manager and not use the same name.


The name is kinda key to matching up log with queue manager.

Well done you, and thank you for posting your eventual solution for the benefit of the next reader.
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