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MQSeries.net Forum Index » General IBM MQ Support » FDC with Program name - amqzlaa0_nd and ProbId - ZL006026

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JohnMichael
PostPosted: Wed Aug 27, 2008 8:18 pm    Post subject: FDC with Program name - amqzlaa0_nd and ProbId - ZL006026 Reply with quote

Acolyte

Joined: 28 Feb 2007
Posts: 55

Hello All,
Can anyone please suggest me what necessary action is to be taken when this FDC is created

-----------------------------------------------------------------------------

WebSphere MQ First Failure Symptom Report
=========================================

Date/Time :- Wednesday August 27 22:39:33 CUT 2008
Host Name :- XX(AIX 5.3)
PIDS :- 5724B4101
LVLS :- 530.12 CSD12
Product Long Name :- WebSphere MQ for AIX
Vendor :- IBM
Probe Id :- ZL006026
Application Name :- MQM
Component :- zlaProcessMessage
Build Date :- Dec 8 2005
CMVC level :- p530-12-L051208
Build Type :- IKAP - (Production)
UserID :- 00000281 (mqm)
Program Name :- amqzlaa0_nd
Process :- 00512100
Thread :- 00000001
QueueManager :- QMGR
Major Errorcode :- xecF_E_UNEXPECTED_RC
Minor Errorcode :- OK
Probe Type :- MSGAMQ6118
Probe Severity :- 2
Probe Description :- AMQ6118: An internal WebSphere MQ error has occurred
(0)
FDCSequenceNumber :- 0


-----------------------------------------------------------------------------

Below is the log entry for the Process 512100

08/27/08 22:39:33
AMQ6184: An internal WebSphere MQ error has occurred on queue manager
APHXGW1P15.

EXPLANATION:
An error has been detected, and the WebSphere MQ error recording routine has
been called. The failing process is process 512100.
ACTION:
Use the standard facilities supplied with your system to record the problem
identifier, and to save the generated output files. Contact your IBM support
center. Do not discard these files until the problem has been resolved.
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fjb_saper
PostPosted: Wed Aug 27, 2008 9:21 pm    Post subject: Reply with quote

Grand High Poobah

Joined: 18 Nov 2003
Posts: 20756
Location: LI,NY

No document under probeID ZL006026 ==> open a PMR
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belchman
PostPosted: Thu Aug 28, 2008 4:03 am    Post subject: Reply with quote

Partisan

Joined: 31 Mar 2006
Posts: 386
Location: Ohio, USA

And IBM's first response will be MQ v 5.3 is unsupported. Call us after you have upgraded.
_________________
Make three correct guesses consecutively and you will establish a reputation as an expert. ~ Laurence J. Peter
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PeterPotkay
PostPosted: Thu Aug 28, 2008 4:03 am    Post subject: Re: FDC with Program name - amqzlaa0_nd and ProbId - ZL00602 Reply with quote

Poobah

Joined: 15 May 2001
Posts: 7722

JohnMichael wrote:
Hello All,
Can anyone please suggest me what necessary action is to be taken when this FDC is created

JohnMichael wrote:

ACTION:
Use the standard facilities supplied with your system to record the problem
identifier, and to save the generated output files. Contact your IBM support center. Do not discard these files until the problem has been resolved.



The following link will provide useful info on steps you can take while you wait for the PMR process to work itself out.
http://hursleyonwmq.wordpress.com/2007/05/04/introduction-to-ffsts/
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Peter Potkay
Keep Calm and MQ On
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belchman
PostPosted: Thu Aug 28, 2008 4:22 am    Post subject: Reply with quote

Partisan

Joined: 31 Mar 2006
Posts: 386
Location: Ohio, USA

If the AIX host is being rebooted before gracefully shutting down the queue managers FDCs like this are generated.

Take a look at the AMQERR0n files that were written at the same time as the FDC to get more clues as to what was going on.
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