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MQSeries.net Forum Index » General IBM MQ Support » Reason code 2071 (MQRC_STORAGE_NOT_AVAILABLE)

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killer
PostPosted: Fri Dec 08, 2006 10:08 am    Post subject: Reason code 2071 (MQRC_STORAGE_NOT_AVAILABLE) Reply with quote

Apprentice

Joined: 06 Jul 2006
Posts: 35

Hi All,

I just need a small assistance.

I'm frequently getting MQ resource problem i.e Reason code 2071 (MQRC_STORAGE_NOT_AVAILABLE).

I investigated a lot ,but still not able to find the root cause.
As suggested by the IBM in it's tutorial containing details about reason code and solution,to increase the physical memory on the system.
And
I increased the physical memory by 2 GB.But still the same status.

Can somebody suggest ,what should I do next?Should I again increase the RAM by 2 GB.Or the problem lies some where else?

Thanks in advance for your co-operation.

Regards,
Alok
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wschutz
PostPosted: Fri Dec 08, 2006 10:20 am    Post subject: Reply with quote

Jedi Knight

Joined: 02 Jun 2005
Posts: 3316
Location: IBM (retired)

What service level of MQ?
Do you have enough DASD storage also?
(hmmm... Jeff is going to make fun of me for using "DASD"...)
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killer
PostPosted: Fri Dec 08, 2006 10:24 am    Post subject: Reply with quote

Apprentice

Joined: 06 Jul 2006
Posts: 35

I'm using
websphere MQ 5.3

May be following information can help and inturn help me
Name: WebSphere MQ
Version: 530.7 CSD07
CMVC level: p530-07-L040527


I'm still investigating.If I found something.But starge thing is that after increasing the memory by 2 GB,still the problem is not resolved.
Let see.
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killer
PostPosted: Fri Dec 08, 2006 6:14 pm    Post subject: Reply with quote

Apprentice

Joined: 06 Jul 2006
Posts: 35

Can somebody please through some light on it.

Your suggestion are welcome.
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wschutz
PostPosted: Fri Dec 08, 2006 6:57 pm    Post subject: Reply with quote

Jedi Knight

Joined: 02 Jun 2005
Posts: 3316
Location: IBM (retired)

CSD7 is very old...you might want to try and upgrading to the lastest CSD 12.
http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037
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killer
PostPosted: Sat Dec 09, 2006 7:32 am    Post subject: Reply with quote

Apprentice

Joined: 06 Jul 2006
Posts: 35

Thanks wschutz.
Let me try CSD12,if it's work will let you know.
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Vitor
PostPosted: Mon Dec 11, 2006 12:34 am    Post subject: Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

You might also follow through on the suggestion of wschutz about "DASD"

(which is disc space in the non-mainframe world )

Make sure you have enought space for the queue files if they start to fill a bit.

Ideally you should have enough for (maximum message length * maximum queue depth) but we live in a universe far from ideal.
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Insanity is the best defence.
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Nigelg
PostPosted: Mon Dec 11, 2006 4:28 am    Post subject: Reply with quote

Grand Master

Joined: 02 Aug 2004
Posts: 1046

The resource referred to in the msg is heap memory. The erorr probably means that too much memory is being requested in the application agent process.

Solutions:
Use smaller msgs
MQGET with a smaller buffer size
Limit the number of threads each agent handles (see support pack MP02)
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bruce2359
PostPosted: Mon Dec 11, 2006 4:56 pm    Post subject: Reply with quote

Guest




wschutz wrote:
Do you have enough DASD storage also?
(hmmm... Jeff is going to make fun of me for using "DASD"...)


Just in case you bump into a mainframe or mainframe person:

DASD (Direct Access Storage Device) devices are count-key data (CKD) disk storage devices, as opposed to FBA (fixed-block architecture) devices. Mainframe operating system MVS only understands DASD CKD architecture.

Way, way before pcs and RAID, CKD devices stored all the worlds business data. (According to Gartner, most business data is still on the mainframe.) The technical spec for 3390 DASD model had a mean-time to failure of 21 years.

Few real DASD devices exist any more. Most replacement systems (Shark, EMC, etc.) emulate CKD for MVS, and emulate FBA for the other platforms. DASD = disk; but disk not = DASD.
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jefflowrey
PostPosted: Mon Dec 11, 2006 6:05 pm    Post subject: Reply with quote

Grand Poobah

Joined: 16 Oct 2002
Posts: 19981

bruce2359 wrote:
Just in case you bump into a mainframe or mainframe person:
Wayne does that every time he looks in the mirror...

bruce2359 wrote:
DASD = disk; but disk not = DASD.

In fact, that is exactly why I would make fun of Wayne for saying "DASD" when he means "disk".
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Vitor
PostPosted: Mon Dec 11, 2006 11:47 pm    Post subject: Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

jefflowrey wrote:
In fact, that is exactly why I would make fun of Wayne for saying "DASD" when he means "disk".


It will always be DASD to me....
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Insanity is the best defence.
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bbburson
PostPosted: Tue Dec 12, 2006 6:39 am    Post subject: Reply with quote

Partisan

Joined: 06 Jan 2004
Posts: 378
Location: Nowhere near a queue manager

Vitor wrote:
jefflowrey wrote:
In fact, that is exactly why I would make fun of Wayne for saying "DASD" when he means "disk".


It will always be DASD to me....


A rose by any other name...

You can always tell where someone cut their teeth. DASD = mainframe, disk = midrange, hard drive = Windows.
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