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eh1921-sbc · Posted: Tue Jun 25, 2002 2:14 am Post subject:

We use BMC/Patrol's: "MQ Operator" for monitoring our MQSeries environment on MVS/OS390, Unix, and NT. It provides a GUI tool for looking at each server, and each QMGR on each server. It automatically discovers all queues, channels, etc. It provides a historical graph to track the DQepth. It provides alarm capabilities - you set the threshold for QDepth, and when the threshold is exceeded, then an alarm/event is generated. We send our events out to support staff via pages and email. The GUI tracks all objects (Local Queues, Alias queues, Model queues, Remote queues, XMIT queues, DLQ, Clusters, Channels - including CLNTCONN, CLUSRCVR, CLUSSDR, RCVR, RQSTR, SDR, SVR, SVRCONN, etc.

We have successfully detected (via monitoring) QDepth thresholds exceeded, and notified support groups hundreds (maybe thousands) of times, allowing the support groups to fix the application, or whatever problem may be causing the queues to backup.

The GUI provides a means of Managing your MQ environment. Just for messages alone, the GUI allows you to peform the following functions for messages: copy, move, delete, unload, requeue, modify, and display. For Channels, the GUI allows you to start and stop the channel. For Channel attributes, you can view, change, copy, and delete. For the QMGR itself, the list is so long I won't even start on all the functions.

For what it is worth, I do NOT work for BMC, and I do not own any BMC stock.

BMC Patrol's MQ Operator has been a great product to support. Their technical support staff is knowledgable and helpful. Quick to respond. Knowldege about traces, and logfiles, AMQERR files, and FDC files, etc.

I have supported the Tivoli TME product in years past in our distributed environment. It is an OK product. It was far too labor intensive - on the TEC rules side of things. I prefer BMC Patrol, but that is my preference for my own reasons. If someone prefers a different vendor - that is fine with me. I am not looking to debate vendors. I only wanted to state that BMC/Patrol's MQ Operator has been a stable, thorough, complete product, that has met our needs for numerous unix, NT, and OS/390 systems that are running MQSeries.

eric