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| Task sharing amongst a group of user |
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| golam_m |
 Posted: Wed Mar 08, 2006 3:21 am Post subject: Task sharing amongst a group of user |
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Apprentice
Joined: 10 Oct 2005
Posts: 48
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I have a user group . Users in this Group can perform a particular task. I am dynamically assigning the task to some of the users belonging to this group. In normal scenarios, if one of them accepts the task it will go away from the Worklist of others as well. But my requirement is like
1) More than one user should be able to work on the same task
2) Any user belonging to the group should be able to take over the work item from other user.
Is there any feature in MQ Workflow or is there any way to implement the above mentioned?
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| jmac |
| Posted: Wed Mar 08, 2006 6:37 am Post subject: Re: Task sharing amongst a group of user |
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Jedi Knight
Joined: 27 Jun 2001
Posts: 3081
Location: EmeriCon, LLC
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| golam_m wrote: |
1) More than one user should be able to work on the same task
2) Any user belonging to the group should be able to take over the work item from other user. |
What you are describing is exactly how the staffing in MQWorkflow works. Perhaps I do not understand your question
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John McDonald
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| golam_m |
| Posted: Wed Mar 08, 2006 7:05 am Post subject: |
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Apprentice
Joined: 10 Oct 2005
Posts: 48
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Let me clarify my requirements.
1. More than one user should be able to work on the same item.
Clarification: In MQ Workflow, either I can assign a set of users to a particular activity in the buildtime or I can pass the set of users through data container in the runtime. In either of the cases all the users assgined to the activity will receive work items in their woklists. Now if one of them accepts the task then the task will go away from the Woklists of the other users. So, only one user gets to work on the work item.
But, my requirement is that the responsibility of working on the work item should be shared amongst multiple number users. So, it should not be like one of them accepts it hence others don't get access to the work item.
2. Any user belonging to the group should be able to take over the work item from other user.
Clarification: When the work items are present in the Work lists of the respective users and ready to be accepted. Then one of them can accept it. Now, after one users accept the task and starts working on it is there any way to take over the owrk item from him? If yes then in what all states of the work item is it possible? and how?
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| jmac |
| Posted: Wed Mar 08, 2006 7:36 am Post subject: |
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Jedi Knight
Joined: 27 Jun 2001
Posts: 3081
Location: EmeriCon, LLC
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1. Are you saying that multiple users are going to work on the same workitem simultaneously? I am not sure I understand such a requirement, but I do not think MQWF, or any workflow engine should allow this.
If you are saying that user1 should be able to do some work on it, then return the workitem to the group, this is possible, simply put the workitem in a block and have the block fail the exit condition whenever the workitem is not complete. It will then be returned to all of the users.
2. While what you want to do can be done, I don't see why you would want to do such a thing. Again, perhaps I am not understanding, but what I am hearing is that you are going to pull the rug out from under the user who is currently working the item. This does not seem like something you would want to do.
Sould you need to do this here is what you have. A workitem is in the running state, the ActivityInstance for that workitem will also be in a running state. The System Administrator can take that ActivityInstance and put it back into a Ready state.
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John McDonald
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| golam_m |
| Posted: Fri Mar 10, 2006 5:17 am Post subject: |
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Apprentice
Joined: 10 Oct 2005
Posts: 48
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| Thanks John for your inputs. |
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