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MQSeries.net Forum Index » IBM MQ Installation/Configuration Support » Uninstall from mapped drive - win2k??????????

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Mut1ey
PostPosted: Fri Feb 24, 2006 7:03 am    Post subject: Uninstall from mapped drive - win2k?????????? Reply with quote

Acolyte

Joined: 07 Oct 2005
Posts: 74
Location: England

Hi

I have inadvertenty installed MQ 5.3 on a mapped drive (Share). However I have the domain problem too. So the install succeeded but the config failed. I was installing as a local admin but needed to be as a domain group member. Domain membership has now been done. I must now uninstall from the mapped drive but the uninstall process can't "see" the D:\ drive even though I can.

Any ideas?
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jefflowrey
PostPosted: Fri Feb 24, 2006 7:15 am    Post subject: Reply with quote

Grand Poobah

Joined: 16 Oct 2002
Posts: 19981

You could open up a command line, issue a net use on the shared drive, and then run the uninstaller command...

This should ensure that the drive is visible from the uninstaller program.

EDIT: changed link to point to v5.3
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KramJ
PostPosted: Fri Feb 24, 2006 7:42 am    Post subject: Reply with quote

Voyager

Joined: 09 Jan 2006
Posts: 80
Location: Atlanta

Try a manual uninstall:
Stop all MQ services
Delete directory (or rename to be safe)
Backup Registry
Edit Registry: Delete HKLM/SOFTWARE/IBM/MQSeries

Reinstall to local drive

Haven't done this myself, so be careful.
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Mut1ey
PostPosted: Mon Feb 27, 2006 3:55 am    Post subject: Reply with quote

Acolyte

Joined: 07 Oct 2005
Posts: 74
Location: England

jefflowrey wrote:
You could open up a command line, issue a net use on the shared drive, and then run the uninstaller command...

This should ensure that the drive is visible from the uninstaller program.

EDIT: changed link to point to v5.3


Thanks, but no joy on that either. It kicks off an uninstall shield session in the gui and complains of the same problem. I have also tried using a response file and specifying the locations in their, but the same problem again. I wonder why the installer could see the mapped drive during install but not uninstall.
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jefflowrey
PostPosted: Mon Feb 27, 2006 4:36 am    Post subject: Reply with quote

Grand Poobah

Joined: 16 Oct 2002
Posts: 19981

Is it possible that the drive is mapped as a different user than is running the uninstaller?

If the uninstaller user doesn't have permisssions, then that's the problem.
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Mut1ey
PostPosted: Mon Feb 27, 2006 5:27 am    Post subject: Reply with quote

Acolyte

Joined: 07 Oct 2005
Posts: 74
Location: England

jefflowrey wrote:
Is it possible that the drive is mapped as a different user than is running the uninstaller?

If the uninstaller user doesn't have permisssions, then that's the problem.


Jeff

That seems unlikely as, would you believe, the user id's and passwords for this local admin account are the same across both machines!

Mutts
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jefflowrey
PostPosted: Mon Feb 27, 2006 5:55 am    Post subject: Reply with quote

Grand Poobah

Joined: 16 Oct 2002
Posts: 19981

Mut1ey wrote:
That seems unlikely as, would you believe, the user id's and passwords for this local admin account are the same across both machines!

MachineA/Admin is a different user than MachineB/Admin

They have different SSIDs, and therefore the permissions are different.
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Mut1ey
PostPosted: Mon Feb 27, 2006 7:10 am    Post subject: Reply with quote

Acolyte

Joined: 07 Oct 2005
Posts: 74
Location: England

jefflowrey wrote:
Mut1ey wrote:
That seems unlikely as, would you believe, the user id's and passwords for this local admin account are the same across both machines!

MachineA/Admin is a different user than MachineB/Admin

They have different SSIDs, and therefore the permissions are different.


How does one tell the difference - both are members of the Administrators group and I can map the drive in the first place using machine B's admin user and password?
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jefflowrey
PostPosted: Mon Feb 27, 2006 7:15 am    Post subject: Reply with quote

Grand Poobah

Joined: 16 Oct 2002
Posts: 19981

Well, when you map the drive you can specify the user and password.

But thinking about it again... if the drive was mapped the same way it is now for installation... then it should be fine for uninstallation.

I'd suggest the manual uninstall that KramJ pointed out.

You'll also probably have to delete the registry tree in HKLM/SYSTEM/CurentControlSet/Services/MQSeriesServices.

And restart the machine before you run the installer again.
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