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MQSeries.net Forum Index » IBM MQ Installation/Configuration Support » Errors After CSD12 install

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MHRahaman
PostPosted: Wed Jan 25, 2006 12:45 pm    Post subject: Errors After CSD12 install Reply with quote

Novice

Joined: 22 Dec 2005
Posts: 14

Hi,

I installed CSD12 on Sun Solaris(MQ 5.3), after that I am getting the
following errors.

(1) When starting the existing queue manager I am getting the error

AMQ5615: Default objects cannot be created: CompCode = 2 Reason = 2063

(2) I tried to create new queue manager then I get the following error

AMQ8101: WebSphere MQ error (893) has occurred.

In both the cases FDC generated.

It looks like some security issue but I am using mqm user which is in mqm group.


Any ideas ? Thanks for your help
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vennela
PostPosted: Wed Jan 25, 2006 1:01 pm    Post subject: Reply with quote

Jedi Knight

Joined: 11 Aug 2002
Posts: 4055
Location: Hyderabad, India

What does the FDC say?
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MHRahaman
PostPosted: Wed Jan 25, 2006 1:16 pm    Post subject: Errors After CSD12 install Reply with quote

Novice

Joined: 22 Dec 2005
Posts: 14

Here are the FDC details


While starting the Existing queue manager
+-----------------------------------------------------------------------------+
| |
| WebSphere MQ First Failure Symptom Report |
| ========================================= |
| |
| Date/Time :- Wednesday January 25 16:09:25 EST 2006 |
| Host Name :- mq-2d (SunOS 5. |
| PIDS :- 5724B4103 |
| LVLS :- 530.12 CSD12 |
| Product Long Name :- WebSphere MQ for Sun Solaris |
| Vendor :- IBM |
| Probe Id :- ZF047010 |
| Application Name :- MQM |
| Component :- zfu_as_findgroup |
| Build Date :- Dec 8 2005 |
| CMVC level :- p530-12-L051208 |
| Build Type :- IKAP - (Production) |
| UserID :- 00001012 (mqm) |
| Program Name :- amqzlaa0_nd |
| Process :- 00001118 |
| Thread :- 00000003 |
| QueueManager :- ESCQMC2 |
| Major Errorcode :- lrcE_SECURITY_ERROR |
| Minor Errorcode :- OK |
| Probe Type :- INCORROUT |
| Probe Severity :- 2 |
| Probe Description :- AMQ6125: An internal WebSphere MQ error has occurred. |
| FDCSequenceNumber :- 0 |
| |
+-----------------------------------------------------------------------------+


While creating a new queue manager TESTQM2


+-----------------------------------------------------------------------------+
| |
| WebSphere MQ First Failure Symptom Report |
| ========================================= |
| |
| Date/Time :- Wednesday January 25 16:13:47 EST 2006 |
| Host Name :- mq-2d (SunOS 5. |
| PIDS :- 5724B4103 |
| LVLS :- 530.12 CSD12 |
| Product Long Name :- WebSphere MQ for Sun Solaris |
| Vendor :- IBM |
| Probe Id :- ZF047010 |
| Application Name :- MQM |
| Component :- zfu_as_findgroup |
| Build Date :- Dec 8 2005 |
| CMVC level :- p530-12-L051208 |
| Build Type :- IKAP - (Production) |
| UserID :- 00001012 (mqm) |
| Program Name :- crtmqm |
| Process :- 00001146 |
| Thread :- 00000001 |
| QueueManager :- TESTQM2 |
| Major Errorcode :- lrcE_SECURITY_ERROR |
| Minor Errorcode :- OK |
| Probe Type :- INCORROUT |
| Probe Severity :- 2 |
| Probe Description :- AMQ6125: An internal WebSphere MQ error has occurred. |
| FDCSequenceNumber :- 0 |
| |
+-----------------------------------------------------------------------------+
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csmith28
PostPosted: Wed Jan 25, 2006 4:57 pm    Post subject: Reply with quote

Grand Master

Joined: 15 Jul 2003
Posts: 1196
Location: Arizona

Does this help?
http://www-1.ibm.com/support/docview.wss?rs=0&q1=ZF047010&uid=swg21196005&loc=en_US&cs=utf-8&cc=us&lang=en

If not search here http://www-1.ibm.com/support/search.wss?q=ZF047010&rs=0&lang=en+en&loc=en-US&from=tss&ics=iso-8859-1&cs=utf-8&cc=us&search.x=38&search.y=11

For the Probe ID from the FDC headers you posted.
_________________
Yes, I am an agent of Satan but my duties are largely ceremonial.
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mvic
PostPosted: Wed Jan 25, 2006 4:58 pm    Post subject: Re: Errors After CSD12 install Reply with quote

Jedi

Joined: 09 Mar 2004
Posts: 2080

MHRahaman wrote:
I installed CSD12 on Sun Solaris(MQ 5.3), after that I am getting the following errors.

Certainly, with CSD12 only just released, and the FDC error reports being written, it is unlikely the forum will have any answers. In my opinion you have a clear case for raising a call with Support.
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Tibor
PostPosted: Thu Jan 26, 2006 2:13 am    Post subject: Reply with quote

Grand Master

Joined: 20 May 2001
Posts: 1033
Location: Hungary

I agree with csmith28, this is sun + ldap + it security team problem, not related to CSD12.

Tibor
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mvic
PostPosted: Thu Jan 26, 2006 2:26 am    Post subject: Reply with quote

Jedi

Joined: 09 Mar 2004
Posts: 2080

Tibor wrote:
I agree with csmith28, this is sun + ldap + it security team problem, not related to CSD12.

So why did the problems start only after installing CSD12?

MHRahaman, were there any other changes / upgrades on this system, apart from CSD12 ?
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MHRahaman
PostPosted: Thu Jan 26, 2006 10:12 am    Post subject: Errors After CSD12 install Reply with quote

Novice

Joined: 22 Dec 2005
Posts: 14

The unix SAs found the issue with "NIS Application" on the server,
After it was fixed, I am able to start and create queue manager.

Many thanks to every one for sharing your knowledge.
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mvic
PostPosted: Thu Jan 26, 2006 10:22 am    Post subject: Re: Errors After CSD12 install Reply with quote

Jedi

Joined: 09 Mar 2004
Posts: 2080

MHRahaman wrote:
The unix SAs found the issue with "NIS Application" on the server

It's a pity, but MQ can't know the difference between a failure to find a user or group in the two cases : (1) the user/group does not exist (2) the security subsystem fails to find them for some other reason - eg. NIS failure.
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Tibor
PostPosted: Thu Jan 26, 2006 9:15 pm    Post subject: Re: Errors After CSD12 install Reply with quote

Grand Master

Joined: 20 May 2001
Posts: 1033
Location: Hungary

mvic wrote:
...It's a pity, but MQ can't know the difference between a failure to find a user or group in the two cases : (1) the user/group does not exist (2) the security subsystem fails to find them for some other reason - eg. NIS failure.

But how can you split these? Last time when I was in fight again same error (2 days ago ), I found only a getgrent() error code:
Code:
17:52:41.762317    13842.8          Principal(oracle      ) GroupName(dba         )
 17:52:41.762326    13842.8     -----------}  zfu_as_addgroup rc=OK
 17:52:41.762334    13842.8     -----------{  zfu_as_findgroup
 17:52:41.762342    13842.8     ------------{  zutCvtMQName2Str
 17:52:41.762350    13842.8     ------------}  zutCvtMQName2Str rc=OK
 17:52:41.762358    13842.8     ------------{  xcsGetMem
 17:52:41.762370    13842.8          component:28 function:47 length:36277 options:0 *pointer:60940
 17:52:41.762379    13842.8     ------------}  xcsGetMem rc=OK
 17:52:41.762387    13842.8     ------------{  xcsGetgrent
 17:52:41.762397    13842.8          result(fd0ed62c) buffer(60940) buflen(36277) grfp(fd0ee45c)
 17:52:41.762409    13842.8     ------------}  xcsGetgrent rc=OK
...
 17:52:41.762627    13842.8     ------------{  xcsGetgrent
 17:52:41.762638    13842.8          result(fd0ed62c) buffer(60940) buflen(36277) grfp(fd0ee45c)
 17:52:41.765374    13842.8     ------------}! xcsGetgrent rc=Unknown(D)
 17:52:41.765403    13842.8     ------------{  xcsBuildDumpPtr

The reason code was 0D (=EACCES).

Tibor
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mvic
PostPosted: Fri Jan 27, 2006 2:17 am    Post subject: Re: Errors After CSD12 install Reply with quote

Jedi

Joined: 09 Mar 2004
Posts: 2080

Tibor wrote:
mvic wrote:
...It's a pity, but MQ can't know the difference between a failure to find a user or group in the two cases : (1) the user/group does not exist (2) the security subsystem fails to find them for some other reason - eg. NIS failure.

But how can you split these? Last time when I was in fight again same error (2 days ago ), I found only a getgrent() error code:
...

MQ can't know. All it gets is a bad rc from getgrent or one of the other security subsystem C library calls. There's nothing I know of that MQ can do to recover from this, or even to know what is really the root cause.

By failing the getgrent call, the security subsystem is telling MQ "there is no such group" or maybe "you can't know whether there is such a group (rc=EACCES)".

If you have EACCES from getgrent, I suggest looking at the permissions on /etc/group. Or if you have a more complex security setup, then debugging this involves getting into the specific details of your setup.
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Tibor
PostPosted: Fri Jan 27, 2006 2:28 am    Post subject: Reply with quote

Grand Master

Joined: 20 May 2001
Posts: 1033
Location: Hungary

mvic,

It was an internal Solaris problem, caused by the failure handling of LDAP subsystem.

And thanks for clarification, you are right, error reporting would be more elegant.

Tibor
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