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MQSeries.net Forum Index » General Discussion » Unexpected Licence Error at the time Of MQ 5.3 Installation

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PankajS
PostPosted: Wed Jan 04, 2006 7:15 am    Post subject: Unexpected Licence Error at the time Of MQ 5.3 Installation Reply with quote

Voyager

Joined: 27 Dec 2004
Posts: 82

Hi friends,
I am trying to install MQ 5.3 on the Windows 2003 Server.
FDC and Error files are getting generated ...

Error logs give the following Error .....1/4/2006 21:13:16

AMQ7199: The purchased processor allowance is set to 1.

EXPLANATION:
The purchased processor allowance for this installation has been set to 1 using
the MQ setmqcap command.
ACTION:
None.
-------------------------------------------------------------------------------
1/4/2006 21:13:16
AMQ7198: Insufficient license units.

EXPLANATION:
The purchased processor allowance (1) is less than the number of processors (3)
in this machine.

ACTION:
Ensure sufficient license units have been purchased and use the MQ setmqcap
command to set the purchased processor allowance for this installation. Refer
to the Quick Beginnings book for more information.
----- amqzcap0.c : 567 --------------------------------------------------------
01/04/06 21:14:45
AMQ6118: An internal WebSphere MQ error has occurred (0)

EXPLANATION:
An error has been detected, and the MQ error recording routine has been called.
ACTION:
Use the standard facilities supplied with your system to record the problem
identifier, and to save the generated output files. Contact your IBM support
center. Do not discard these files until the problem has been resolved.
----- amqxfdcp.c : 626 --------------------------------------------------------
01/04/06 21:14:49
AMQ6183: An internal WebSphere MQ error has occurred.
EXPLANATION:
An error has been detected, and the WebSphere MQ error recording routine has
been called. The failing process is process 5172.
ACTION:
Use the standard facilities supplied with your system to record the problem
identifier, and to save the generated output files. Contact your IBM support
center. Do not discard these files until the problem has been resolved.
----- amqxfdcp.c : 666 --------------------------------------------------------

But when i tried dspmqcapand setmqcap 1 it gives follwing o/p
C:\Documents and Settings\srvadmin>dspmqcap
The purchased processor allowance is 1
The number of processors in this machine is 1


C:\Documents and Settings\srvadmin>setmqcap 1
Insufficient license units.

***************

FDC generated give follwing trace

Date/Time :- Wed January 04 21:14:54 SE Asia Standard Time 2006 |
| Host Name :- JKTSDEV15001 (Windows Ver 5.2 Build 3790: ) |
| PIDS :- 5724B4100 |
| LVLS :- 530 |
| Product Long Name :- WebSphere MQ for Windows |
| Vendor :- IBM |
| Probe Id :- XY051025 |
| Application Name :- MQM |
| Component :- InitPrivateServices |
| Build Date :- Oct 12 2002 |
| CMVC level :- p000-L021011 |
| Build Type :- IKAP - (Production) |
| UserID :- MUSR_MQADMIN |
| Process Name :- C:\IBM\WebSphere MQ\bin\amqmsrvn.exe |
| Process :- 00005172 |
| Thread :- 00000002 |
| Major Errorcode :- xecF_E_UNEXPECTED_RC |
| Minor Errorcode :- OK |
| Probe Type :- MSGAMQ6118 |
| Probe Severity :- 2 |
| Probe Description :- AMQ6118: An internal WebSphere MQ error has occurred |
| (0) |
| FDCSequenceNumber :- 0 |
| Comment1 :- Duplicate AMQXCS2.dll found - see below



Any clue ..... Do i need to do some special setting for the Windows 2003 .............

Thanks in adv
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jefflowrey
PostPosted: Wed Jan 04, 2006 7:19 am    Post subject: Reply with quote

Grand Poobah

Joined: 16 Oct 2002
Posts: 19981

Is this during installation?

It shouldn't be.

Are you using a processor with hyperthreading?
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I am *not* the model of the modern major general.
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PankajS
PostPosted: Wed Jan 04, 2006 7:21 am    Post subject: Reply with quote

Voyager

Joined: 27 Dec 2004
Posts: 82

NO, processor is not with hperthreading ...
and I get these errors in the logs as soon I finish the installation (before creating any object )
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jefflowrey
PostPosted: Wed Jan 04, 2006 7:39 am    Post subject: Reply with quote

Grand Poobah

Joined: 16 Oct 2002
Posts: 19981

Well, you can mostly ignore the mqcapacity errors. It's likely a symptom rather than a cause.

There should be an installation log that should help you determine if the installation failed in some way.

Also, the FDC about a duplicate DLL is troublesome. Did this machine previously have MQ on it? Did you build the OS from scratch or is this an imaged or restored machine?

Can you use the Windows find to confirm or deny that there are two copies of AMQXCS2.dll ?
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PankajS
PostPosted: Wed Jan 04, 2006 8:05 am    Post subject: Reply with quote

Voyager

Joined: 27 Dec 2004
Posts: 82

thanks jefflowrey,
I removed the duplicate dll.
I can create the objects and even System Objects are getting created.

But still FDCs are getting generated saying Duplicate dll and even I am getting error message like 'MQ internal error'...

can i safely ignore it ??
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jefflowrey
PostPosted: Wed Jan 04, 2006 8:42 am    Post subject: Reply with quote

Grand Poobah

Joined: 16 Oct 2002
Posts: 19981

No, I don't think so.

Did you restart the machine after deleteing the duplicate? Where was the duplicate?
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PankajS
PostPosted: Wed Jan 04, 2006 8:31 pm    Post subject: Reply with quote

Voyager

Joined: 27 Dec 2004
Posts: 82

NO, I havent restarted the Server, DO I NEED TO DO THAT.....

On server there was dump of folder structure of older installation......
in that folder structure i found the file on location ...***/IBM/WebSphere MQ/java/bin/

Thanks
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jefflowrey
PostPosted: Thu Jan 05, 2006 4:15 am    Post subject: Reply with quote

Grand Poobah

Joined: 16 Oct 2002
Posts: 19981

Yes, it's very difficult to unregister dlls without restarting the system.

So I think you need to restart.

And you should probably delete the entire older installation dump.
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