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MQSeries.net Forum Index » General IBM MQ Support » Queue manager listener process is getting stopped automatica

Queue manager listener process is getting stopped automatica

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srikanthc60

Posted: Fri Oct 09, 2015 12:47 pm Post subject: Queue manager listener process is getting stopped automatica

Voyager

Joined: 21 Jul 2013
Posts: 79

Hi All,

We have two queue managers running on the servers. we are facing issue with the queue managers that the listener processes are getting stopped automatically for the queue managers.

Even after restarting the queue managers, listeners are getting stopped autocally.

I am seeing the below error in the qmgr error log.

AMQ5037: The queue manager task 'APP-SIGNAL' has started.

EXPLANATION:
The restartable utility task manager has started the APP-SIGNAL task. This task
has now started 173 times.

OS : AIX
MQ version : 7.5.0.2

Can some one help me to find out why the listener is getting stopped automatically. Is it because of some issue with the OS level PORT or is it an MQ level issue?

Thanks in advance!!

srikanthc60

Posted: Fri Oct 09, 2015 1:26 pm Post subject:

Voyager

Joined: 21 Jul 2013
Posts: 79

I am seeing that below FDC is getting created for amqzmur0 process.

+-----------------------------------------------------------------------------+
| |
| WebSphere MQ First Failure Symptom Report |
| ========================================= |
| |
| Date/Time :- Fri October 09 2015 17:20:24 EDT |
| UTC Time :- 1444425624.505777 |
| UTC Time Offset :- -240 (EST) |
| Host Name :- SERVER |
| Operating System :- AIX 7.1 |
| PIDS :- 5724H7221 |
| LVLS :- 7.5.0.2 |
| Product Long Name :- WebSphere MQ for AIX |
| Vendor :- IBM |
| Installation Path :- /usr/mqm |
| Installation Name :- Installation1 (1) |
| Probe Id :- KN432018 |
| Application Name :- MQM |
| Component :- kpiAppSignalTask |
| SCCS Info :- /build/slot1/p750_P/src/lib/lqm/amqkapsa.c, |
| Line Number :- 305 |
| Build Date :- Jun 28 2013 |
| Build Level :- p750-002-130627 |
| Build Type :- IKAP - (Production) |
| Effective UserID :- 10019 (mqm) |
| Real UserID :- 10019 (mqm) |
| Program Name :- amqzmur0 |
| Addressing mode :- 64-bit |
| LANG :- C |
| Process :- 13434994 |
| Thread :- 256 |
| QueueManager :- QMGR |
| UserApp :- FALSE |
| ConnId(1) IPCC :- 516 |
| ConnId(2) QM :- 353 |
| Last HQC :- 2.15.15-291928 |
| Last HSHMEMB :- 2.14.14-13008576 |
| Major Errorcode :- xecI_S_FAIL |
| Minor Errorcode :- OK |
| Probe Type :- MSGAMQ6004 |
| Probe Severity :- 1 |
| Probe Description :- AMQ6004: An error occurred during WebSphere MQ |
| initialization or ending. |
| FDCSequenceNumber :- 250 |
| |
+-----------------------------------------------------------------------------+

MQM Function Stack
zmuThreadMain
kpiAppSignalTask
xcsFFST

---{ xcsFreeMemFn
---} xcsFreeMemFn rc=OK
---{ xcsDestroySharedSubpool
----{ xstPurgeSharedSubpool
-----{ xstPurgeMemorySet
-----} xstPurgeMemorySet rc=xecI_E_NO_SUCH_SUBPOOL
-----{ xstPurgeSemaphoreSet
-----} xstPurgeSemaphoreSet rc=OK

----} xstAccessSubpoolsLock rc=OK
---} xstReleaseSubpoolsLock rc=OK
---{ xcsDestroyThreadMutexSem
---} xcsDestroyThreadMutexSem rc=OK
---{ xcsDestroyThreadMutexSem
---} xcsDestroyThreadMutexSem rc=OK
---{ xcsFreeMemFn
---} xcsFreeMemFn rc=OK
--} xcsAttachSharedSubpool rc=xecI_E_NO_SUCH_SUBPOOL
-} xcsConnectSharedSubpool rc=xecI_E_NO_SUCH_SUBPOOL
-{ xcsReleaseThreadMutexSem
-} xcsReleaseThreadMutexSem rc=OK
} xcsInitialize rc=xecI_S_FAIL
{ xcsFFST

mqjeff

Posted: Mon Oct 12, 2015 5:10 am Post subject:

Grand Master

Joined: 25 Jun 2008
Posts: 17447

Well!

That looks like a previously unreported/undiscovered FDC.

I hope you've opened a PMR, and that you'll report back with more info as you get it.
_________________
chmod -R ugo-wx /

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