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MQSeries.net Forum Index » General IBM MQ Support » Mq websphere 5.3 and mqwebsphere client 7.1

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sajidmansoori
PostPosted: Fri Jul 11, 2014 9:08 pm    Post subject: Mq websphere 5.3 and mqwebsphere client 7.1 Reply with quote

Newbie

Joined: 11 Jul 2014
Posts: 5

Hello Everyone,

I need urgent assistance on the following issue as I do not know any thing about the mq application and the person who does has left.

We have ibm websphere mq 5.3 which is connected to oracle and works fine. We have a custom links application on an old server that uses the 5.3 client to transfer xmls to/from oracle via the queue manager. We upgraded the server with the custom links application to a new win 2008 virtual server. we installed the mq 7.1 client on this new server, and when we run our links application we get the following error:

reasoncode = 2063 , reasonname = mqrc_security_error
****error mqax200.mqsession::accessqueuemanager completioncode = 2

I can provide more info or my phone number if required to resolve this issue asap as we need this server to go live by the evening of July 12, 2014.

any and all assistance will be immensely appreciated.

Sajid
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PaulClarke
PostPosted: Fri Jul 11, 2014 9:50 pm    Post subject: Reply with quote

Grand Master

Joined: 17 Nov 2005
Posts: 1002
Location: New Zealand

Have you looked in the error logs of both ends of the connection ? Particularly the server log where you might expect to see a security failure mentioned.

Cheers,
Paul.
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sajidmansoori
PostPosted: Fri Jul 11, 2014 9:52 pm    Post subject: Reply with quote

Newbie

Joined: 11 Jul 2014
Posts: 5

where would I find these logs?
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PaulClarke
PostPosted: Fri Jul 11, 2014 10:12 pm    Post subject: Reply with quote

Grand Master

Joined: 17 Nov 2005
Posts: 1002
Location: New Zealand

Well, it depends on the platform and potentially where you've installed MQ. MQ does come with a whole heap of manuals which will tell you this kind of thing and would be a lot quicker (and more informative) than asking on a forum.

However, for example on windows you would find the Queue Manager error log in

<MQ Data Path>\Qmgrs\<QMNAME>\errors\AMQERR01.LOG (Queue Manager errors)
<MQ Data Path>\errors\AMQERR01.LOG (Client errors)

On Unix it may be something like...

/var/mqm/qmgrs/<QMNAME>/AMQERR01.LOG (Queue Manager errors : AIX)
/var/mqm/errors/AMQERR01.LOG (Client errors : AIX)

/opt/mqm/qmgrs/<QMNAME>/AMQERR01.LOG (Queue Manager errors : Other Unixes)
/opt/mqm/errors/AMQERR01.LOG (Client errors : Other Unixes)

Essentially you are looking for files called AMQERR01.LOG - if you can find those then you are probably pretty close!

Cheers,
Paul.
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sajidmansoori
PostPosted: Sat Jul 12, 2014 5:13 am    Post subject: Reply with quote

Newbie

Joined: 11 Jul 2014
Posts: 5

I found the files.

the queue manager file has this:

7/12/2014 01:37:09
AMQ9508: Program cannot connect to the queue manager.

EXPLANATION:
The connection attempt to queue manager 'Rogers' failed with reason code 2059.
ACTION:
Ensure that the queue manager is available and operational.
----- amqrmsaa.c : 420 --------------------------------------------------------
7/12/2014 01:37:09
AMQ9508: Program cannot connect to the queue manager.

EXPLANATION:
The connection attempt to queue manager 'Rogers' failed with reason code 2059.
ACTION:
Ensure that the queue manager is available and operational.
----- amqrmsaa.c : 420 --------------------------------------------------------
7/12/2014 01:37:09
AMQ9508: Program cannot connect to the queue manager.

EXPLANATION:
The connection attempt to queue manager 'Rogers' failed with reason code 2059.
ACTION:
Ensure that the queue manager is available and operational.
----- amqrmsaa.c : 420 --------------------------------------------------------
7/12/2014 01:37:09
AMQ9508: Program cannot connect to the queue manager.

EXPLANATION:
The connection attempt to queue manager 'Rogers' failed with reason code 2059.
ACTION:
Ensure that the queue manager is available and operational.
----- amqrmsaa.c : 420 --------------------------------------------------------
7/12/2014 01:37:09
AMQ9508: Program cannot connect to the queue manager.

EXPLANATION:
The connection attempt to queue manager 'Rogers' failed with reason code 2059.
ACTION:
Ensure that the queue manager is available and operational.
----- amqrmsaa.c : 420 --------------------------------------------------------
7/12/2014 01:37:09
AMQ9999: Channel program ended abnormally.

EXPLANATION:
Channel program 'Scancode' ended abnormally.
ACTION:
Look at previous error messages for channel program 'Scancode' in the error
files to determine the cause of the failure.


The client log has this:

7/11/2014 18:44:13 - Process(2856.1) User(descartes) Program(setmqinst.exe)
Host(ROGP204) Installation(Installation1)
VRMF(7.1.0.5)
AMQ6287: WebSphere MQ V7.1.0.5 (p710-005-140527).

EXPLANATION:
WebSphere MQ system information:
Host Info :- Windows Server 2008 R2 Server Standard Edition, Build
7601: SP1 (MQ Windows 32-bit)
Installation :- C:\Program Files (x86)\IBM\WebSphere MQ (Installation1)
Version :- 7.1.0.5 (p710-005-140527)
ACTION:
None.
-------------------------------------------------------------------------------
7/11/2014 18:44:13 - Process(2856.1) User(descartes) Program(setmqinst.exe)
Host(ROGP204) Installation(Installation1)
VRMF(7.1.0.5)
'Installation1' (C:\Program Files (x86)\IBM\WebSphere MQ) set as the Primary
Installation. You must restart the operating system to complete the update.

EXPLANATION:
All tasks required to set installation 'Installation1' as the Primary
Installation have been completed. If the installation was not already set as
the Primary Installation then the Installation Configuration has also been
updated to identify installation 'Installation1' as the Primary Installation.

In order to ensure that the updates are visible machine-wide, a restart of the
operating system is required.
ACTION:
None.
-------------------------------------------------------------------------------


what does all this mean and what do I do next?

Also, we have windows servers.
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PaulClarke
PostPosted: Sat Jul 12, 2014 5:22 am    Post subject: Reply with quote

Grand Master

Joined: 17 Nov 2005
Posts: 1002
Location: New Zealand

And do these error message match the failure ? Are you retying to connect to Rogers ? Do the timestamps match the connection attempt. For example, if you try the connect again do you see another set of matching error message ?

Cheers,
Paul.
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MQGem Software
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sajidmansoori
PostPosted: Sat Jul 12, 2014 5:35 am    Post subject: Reply with quote

Newbie

Joined: 11 Jul 2014
Posts: 5

the error we are getting is the 2068 security message. the times don't match, however, I can try again when the server is up and advise.
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PaulClarke
PostPosted: Sat Jul 12, 2014 7:03 am    Post subject: Reply with quote

Grand Master

Joined: 17 Nov 2005
Posts: 1002
Location: New Zealand

You might be better to take a trace and see whether you can see what is going wrong in the code. MQ Traces are fairly easy to read providing you're not obsessed about wanting to know what every byte means. The general flow is fairly easy to follow.

Cheers,
Paul.
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MQGem Software
www.mqgem.com
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sajidmansoori
PostPosted: Sat Jul 12, 2014 8:12 am    Post subject: Reply with quote

Newbie

Joined: 11 Jul 2014
Posts: 5

Hello paul,

Can you advise how to turn on the trace?
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PaulClarke
PostPosted: Sat Jul 12, 2014 8:44 am    Post subject: Reply with quote

Grand Master

Joined: 17 Nov 2005
Posts: 1002
Location: New Zealand

May I suggest you take a long hard look at the MQ manuals......there's all sorts of interesting stuff in there which may be a good idea to know.
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JosephGramig
PostPosted: Mon Jul 14, 2014 5:35 am    Post subject: Re: Mq websphere 5.3 and mqwebsphere client 7.1 Reply with quote

Grand Master

Joined: 09 Feb 2006
Posts: 1244
Location: Gold Coast of Florida, USA

sajidmansoori wrote:
Hello Everyone,

I need urgent assistance on the following issue as I do not know any thing about the mq application and the person who does has left.

We have ibm websphere mq 5.3 which is connected to oracle and works fine. We have a custom links application on an old server that uses the 5.3 client to transfer xmls to/from oracle via the queue manager. We upgraded the server with the custom links application to a new win 2008 virtual server. we installed the mq 7.1 client on this new server, and when we run our links application we get the following error:

reasoncode = 2063 , reasonname = mqrc_security_error
****error mqax200.mqsession::accessqueuemanager completioncode = 2

I can provide more info or my phone number if required to resolve this issue asap as we need this server to go live by the evening of July 12, 2014.

any and all assistance will be immensely appreciated.

Sajid

Like the message says, this is a security error. As we can see, this is Windows. I tend to see this error when you are running the Qmgr with a local ID and you are trying to connect with a domain ID. You need the assistance of an experienced MQ administrator.
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