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MQSeries.net Forum Index » IBM MQ Installation/Configuration Support » Error 1713.IBM WebSphere MQ cannot install....

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mvbharadwaj
PostPosted: Wed Jul 09, 2014 11:52 am    Post subject: Error 1713.IBM WebSphere MQ cannot install.... Reply with quote

Newbie

Joined: 24 Jun 2013
Posts: 5
Location: Hyderabad
While I am trying to Install WebSphere MQ 7.1 / 7.5 (trail) product on my Windows 7 Ultimate platform, an Error : 1713 window is hitting the screen. Can any one please help me on this .... I have fixed some issues with windows registry earlier and trying to proceed with Installation using setup application and as well as the Windows Installer technology uses Msiexec.exe for installing MSI and MSP packages. But still the problem is persisting.

IBM WebSphere MQ

"Error 1713.IBM WebSphere MQ cannot install one of its required products. Contact your technical support group"
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Vitor
PostPosted: Wed Jul 09, 2014 12:16 pm    Post subject: Re: Error 1713.IBM WebSphere MQ cannot install.... Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA
mvbharadwaj wrote:
While I am trying to Install WebSphere MQ 7.1 / 7.5 (trail) product on my Windows 7 Ultimate platform


Which one?

mvbharadwaj wrote:
I have fixed some issues with windows registry earlier


As discussed here?

mvbharadwaj wrote:
trying to proceed with Installation using setup application and as well as the Windows Installer technology uses Msiexec.exe for installing MSI and MSP packages. But still the problem is persisting


Are you clearing the machine between this apparently random thrashing of various installation methods? Are you sure your registry hack is successful? Are there any associated, non WMQ errors in the event viewer?
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