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MQSeries.net Forum Index » WebSphere Message Broker (ACE) Support » Email Input node unable to communicate with email server

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sasad
PostPosted: Wed May 14, 2014 3:10 am    Post subject: Email Input node unable to communicate with email server Reply with quote

Acolyte

Joined: 30 Apr 2014
Posts: 67

Hi all,

I am using Email Input node to poll email from specific email address. I did telnet on the email server and its working fine. but when i am deploying my message flow it is throwing this error.

( IIB9Node.default ) EmailInput node ''Email Input'' in message flow ''emailFlow'' is unable to communicate with email server ''pop3://{host}:110''. The error message is ''The requested mailbox is not available on this server.''.

The EmailInput node cannot communicate with the email server.

Ensure that the email server is running and is accessible from the system that IBM Integration Bus is running on. Also ensure that the Email Server property is correctly configured on the EmailInput node, or that the serverName property is correctly configured on the EmailServer configurable service.

Please help me out on this
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smdavies99
PostPosted: Wed May 14, 2014 3:46 am    Post subject: Reply with quote

Jedi Council

Joined: 10 Feb 2003
Posts: 6076
Location: Somewhere over the Rainbow this side of Never-never land.

What does this

Code:

''The requested mailbox is not available on this server.''


suggest?

It looks like the node is connecting to the server ok. I wouldn't expect to get this message if it couldn't connect.
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sasad
PostPosted: Wed May 14, 2014 4:10 am    Post subject: Reply with quote

Acolyte

Joined: 30 Apr 2014
Posts: 67

You are right!! It is able to communicate with email server but problem was with security identity. I had user name like 'domain\username' and I forgot to create it like 'domain\\username'. I re-created the security identity and it is not throwing this exception now. But now it is throwing this error


( IIB9Node.default ) EmailInput node ''Email Input'' in message flow ''tcsEmailFlow'' is unable to communicate with email server ''pop3://{host}:110''. The error message is ''Protocol error.''.

The EmailInput node cannot communicate with the email server.
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smdavies99
PostPosted: Wed May 14, 2014 4:35 am    Post subject: Reply with quote

Jedi Council

Joined: 10 Feb 2003
Posts: 6076
Location: Somewhere over the Rainbow this side of Never-never land.

Perhaps you have the wrong port?

See here -->>> http://www.arclab.com/en/amlc/list-of-smtp-and-pop3-servers-mailserver-list.html

for an easy to read list.
Email Input to your flow is the other way round then it comes to the server.
_________________
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Every time you reinvent the wheel the more square it gets (anon). If in doubt think and investigate before you ask silly questions.
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Vitor
PostPosted: Wed May 14, 2014 4:52 am    Post subject: Reply with quote

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Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

sasad wrote:
( IIB9Node.default ) EmailInput node ''Email Input'' in message flow ''tcsEmailFlow'' is unable to communicate with email server ''pop3://{host}:110''. The error message is ''Protocol error.''.


Is it a "real" POP3 server or something like Notes or Exchange pretending?

Is it actually up and available during the times IIB9 says it can't contact it?
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