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MQSeries.net Forum Index » WebSphere Message Broker (ACE) Support » EndpointLookup hangs while retrieving endpoint from wsrr

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snake_m4
PostPosted: Tue Apr 23, 2013 12:38 pm    Post subject: EndpointLookup hangs while retrieving endpoint from wsrr Reply with quote

Newbie

Joined: 23 Apr 2013
Posts: 4

Hi

We are using the endpoint look up node in the Message Broker to retrieve the endpoint from wsrr. Till yesterday we were able to retrieve the endpoint. However suddenly it stopped working.
The flow hangs at the endpoint lookup node and we don't see any error or activity in the broker or wsrr logs.
The user trace and system trace also don't show any error or information.

Broker version - 7.x
WSRR - 7.5
OS - Solaris 10

Has anyone faced such issue ?
It will be really helpful if anyone can give some pointers.

Thanks
ss
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lancelotlinc
PostPosted: Wed Apr 24, 2013 4:02 am    Post subject: Reply with quote

Jedi Knight

Joined: 22 Mar 2010
Posts: 4941
Location: Bloomington, IL USA

You did not provide enough information.

What is your Broker runtime effective level?

What changed in your environment between last week and today?

When you do mqsireadbar, what are the EPL parms?

What is the DefaultWSRR URL properties and port?

When you telnet to that URL and port, do you get a response?

Since nothing is anywhere in the logs (which I think you may not have looked far enough there), apparently the URL or port changed.
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snake_m4
PostPosted: Wed Apr 24, 2013 3:47 pm    Post subject: Reply with quote

Newbie

Joined: 23 Apr 2013
Posts: 4

You did not provide enough information.
--that is the problem. there isnt much information available.

What is your Broker runtime effective level?
--
BIP8996I: Version: 7003
BIP8997I: Product: WebSphere Message Broker
BIP8998I: CMVC Level: S700-FP03
BIP8999I: Build Type: Production, 64 bit, sparc_solaris_2

What changed in your environment between last week and today?
-- No change

When you do mqsireadbar, what are the EPL parms?
-- MessageFlowName#SRRetrieveITService.name = GetData
MessageFlowName#SRRetrieveITService.namespace = urn:getdata.abc.com/getdata
MessageFlowName#SRRetrieveITService.portVersion = 1.0


What is the DefaultWSRR URL properties and port?
- the configurable service does not have default ports. it has customer url and port. we are able to invoke using curl and through browser

When you telnet to that URL and port, do you get a response?
-- yes. We are able to connect. Both the broker and wsrr are on the same machine

Since nothing is anywhere in the logs (which I think you may not have looked far enough there), apparently the URL or port changed.
-- i have looked everywhere possible and tried all the options available.
there is nothing in the user, service, syslog, broker, wsrr logs.

I have even tried out the option mentioned in the below link.
They have given the wrong property value and when we got the right value, the broker doesnt recognize it.

http://www-01.ibm.com/support/docview.wss?uid=swg21586210

Thanks
ss
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lancelotlinc
PostPosted: Thu Apr 25, 2013 3:09 am    Post subject: Reply with quote

Jedi Knight

Joined: 22 Mar 2010
Posts: 4941
Location: Bloomington, IL USA

snake_m4 wrote:
You did not provide enough information.
--that is the problem. there isnt much information available.

What is your Broker runtime effective level?
--
BIP8996I: Version: 7003
BIP8997I: Product: WebSphere Message Broker
BIP8998I: CMVC Level: S700-FP03
BIP8999I: Build Type: Production, 64 bit, sparc_solaris_2

What changed in your environment between last week and today?
-- No change

When you do mqsireadbar, what are the EPL parms?
-- MessageFlowName#SRRetrieveITService.name = GetData
MessageFlowName#SRRetrieveITService.namespace = urn:getdata.abc.com/getdata
MessageFlowName#SRRetrieveITService.portVersion = 1.0


What is the DefaultWSRR URL properties and port?
- the configurable service does not have default ports. it has customer url and port. we are able to invoke using curl and through browser

When you telnet to that URL and port, do you get a response?
-- yes. We are able to connect. Both the broker and wsrr are on the same machine

Since nothing is anywhere in the logs (which I think you may not have looked far enough there), apparently the URL or port changed.
-- i have looked everywhere possible and tried all the options available.
there is nothing in the user, service, syslog, broker, wsrr logs.

I have even tried out the option mentioned in the below link.
They have given the wrong property value and when we got the right value, the broker doesnt recognize it.

http://www-01.ibm.com/support/docview.wss?uid=swg21586210

Thanks
ss


Thanks for your reply. Here are some more things to check:

The effective level is not what you posted above. What is the effective level that the Broker is running as? (mqsireportbroker)

http://publib.boulder.ibm.com/infocenter/wmbhelp/v7r0m0/index.jsp?topic=%2Fcom.ibm.etools.mft.doc%2Fac56260_.htm

Does the endpointAddress look anything like this:

http://hostname:9080/WSRRCoreSDO/services/WSRRCoreSDOPort

http://publib.boulder.ibm.com/infocenter/wmbhelp/v7r0m0/index.jsp?topic=%2Fcom.ibm.etools.mft.doc%2Fac56150_.htm

Are you connecting over HTTP or HTTPS ? If HTTPS, have you configured the truststore AND the keystore?
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snake_m4
PostPosted: Thu Apr 25, 2013 10:29 am    Post subject: Reply with quote

Newbie

Joined: 23 Apr 2013
Posts: 4

Thanks lancelotlinc for trying to help out with the prolem.

I have got it resolved with the help of IBM team. As I said there wasn't much that we could do to resolve it as there were no errors logged.

The IBM team came back to us with the correct command and it is working now.

IBM team also said that they will rectify the command listed in the below article.

http://www-01.ibm.com/support/docview.wss?uid=swg21586210


Thanks
ss
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