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MQSeries.net Forum Index » General IBM MQ Support » Not able to connect to Queue Manager

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anilchauhanmanu
PostPosted: Tue Jul 31, 2012 8:07 am    Post subject: Not able to connect to Queue Manager Reply with quote

Newbie

Joined: 26 Jul 2011
Posts: 9

Hi
I am not able to connect to queue manager .while error logs showing message


07/31/12 21:22:11 - Process(13500612.1) User(esbuser) Program(runmqlsr_nd)
AMQ6184: An internal WebSphere MQ error has occurred on queue manager QMEIGS1.

and corresponding FDC is

+-----------------------------------------------------------------------------+
| |
| WebSphere MQ First Failure Symptom Report |
| ========================================= |
| |
| Date/Time :- Tuesday July 31 21:22:11 IST 2012 |
| Host Name :- EAIWB103 (AIX 6.1) |
| PIDS :- 5724H7201 |
| LVLS :- 6.0.2.11 |
| Product Long Name :- WebSphere MQ for AIX |
| Vendor :- IBM |
| Probe Id :- ZT212001 |
| Application Name :- MQM |
| Component :- zupSetListenerParms |
| SCCS Info :- lib/zu/amqzuxp0.c, 1.20.1.5 |
| Line Number :- 2353 |
| Build Date :- May 23 2011 |
| CMVC level :- p600-211-110523 |
| Build Type :- IKAP - (Production) |
| UserID :- 00000008 (esbuser) |
| Program Name :- runmqlsr_nd |
| Addressing mode :- 64-bit |
| Process :- 13500612 |
| Thread :- 1 |
| QueueManager :- QMEIGS1 |
| ConnId(3) QM-P :- 8 |
| Last HQC :- 0.0.0-0 |
| Last HSHMEMB :- 3.3.3-1824 |
| Major Errorcode :- zrcX_PROCESS_NOT_RUNNING |
| Minor Errorcode :- OK |
| Probe Type :- INCORROUT |
| Probe Severity :- 3 |
| Probe Description :- AMQ6125: An internal WebSphere MQ error has occurred. |
| FDCSequenceNumber :- 1 |
| |
+-----------------------------------------------------------------------------+
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Vitor
PostPosted: Tue Jul 31, 2012 8:31 am    Post subject: Re: Not able to connect to Queue Manager Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

anilchauhanmanu wrote:
| Major Errorcode :- zrcX_PROCESS_NOT_RUNNING |


Well that sounds like a clue. Are all the queue manager processes running?
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anilchauhanmanu
PostPosted: Tue Jul 31, 2012 8:03 pm    Post subject: Thnaks for reply ..But i checked all the process running . Reply with quote

Newbie

Joined: 26 Jul 2011
Posts: 9

Hi

All the process are running channel,listener but not able to connect to queue

manager ...
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fjb_saper
PostPosted: Tue Jul 31, 2012 11:37 pm    Post subject: Re: Thnaks for reply ..But i checked all the process running Reply with quote

Grand High Poobah

Joined: 18 Nov 2003
Posts: 20756
Location: LI,NY

anilchauhanmanu wrote:
Hi

All the process are running channel,listener but not able to connect to queue

manager ...


Which user is running the qmgr processes?
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anilchauhanmanu
PostPosted: Wed Aug 01, 2012 12:50 am    Post subject: its esbuser and group is mqm Reply with quote

Newbie

Joined: 26 Jul 2011
Posts: 9

its esbuser and group is mqm
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Vitor
PostPosted: Wed Aug 01, 2012 4:57 am    Post subject: Re: its esbuser and group is mqm Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

anilchauhanmanu wrote:
its esbuser and group is mqm


Interesting that this is on AIX & the user is not mqm. Why was this done?

Obvious questions:

Has this queue manager ever worked? If it used to work, what's changed recently, probably at the OS level?

Are you sure all the queue manager processes are running or did you just do a dspmq and check the listener?

How widespread is the problem? Can anyone or anything attach to the queue manager?
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