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| Queuemanager Not starting |
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| SCTMBI |
 Posted: Mon Oct 17, 2011 12:22 am Post subject: Queuemanager Not starting |
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Novice
Joined: 21 Sep 2011
Posts: 23
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Hi,
MQ v 7.0.1.3 is installed on Sun Solaris 5.10.The queuemanager is not starting by strmqm command.The output given is as below-
"WebSphere MQ was unable to display an error message 893."
From /var/mqm/logs,I got the errors as below-
"----- amqccita.c : 1290 -------------------------------------------------------
10/17/11 8:00:41 AM - Process(5646.1) User(mdpte3) Program(strmqm)
Host(scrbgcxdkbry015)
AMQ6125: An internal WebSphere MQ error has occurred.
EXPLANATION:
An internal error has occurred with identifier 893. This message is issued in
association with other messages.
ACTION:
Use the standard facilities supplied with your system to record the problem
identifier and to save any generated output files. Use either the WMQ Support
site: http://www.ibm.com/software/integration/wmq/support/, or IBM Support
Assistant (ISA): http://www.ibm.com/software/support/isa/, to see whether a
solution is already available. If you are unable to find a match, contact your
IBM support center. Do not discard these files until the problem has been
resolved.
----- amqxfdcx.c : 783 --------------------------------------------------------
10/17/11 8:00:41 AM - Process(5646.1) User(mdpte3) Program(strmqm)
Host(scrbgcxdkbry015)
AMQ6184: An internal WebSphere MQ error has occurred on queue manager GCSXSCQM.
EXPLANATION:
An error has been detected, and the WebSphere MQ error recording routine has
been called. The failing process is process 5646.
ACTION:
Use the standard facilities supplied with your system to record the problem
identifier and to save any generated output files. Use either the WMQ Support
site: http://www.ibm.com/software/integration/wmq/support/, or IBM Support
Assistant (ISA): http://www.ibm.com/software/support/isa/, to see whether a
solution is already available. If you are unable to find a match, contact your
IBM support center. Do not discard these files until the problem has been
resolved.
"
The FDC being genarated as below-
"+-----------------------------------------------------------------------------+
| |
| WebSphere MQ First Failure Symptom Report |
| ========================================= |
| |
| Date/Time :- Mon October 17 2011 08:03:15 UTC |
| UTC Time :- 1318838595.645072 |
| UTC Time Offset :- 0 (UTC) |
| Host Name :- scrbgcxdkbry015 |
| Operating System :- SunOS 5.10 |
| PIDS :- 5724H7223 |
| LVLS :- 7.0.1.3 |
| Product Long Name :- WebSphere MQ for Solaris (SPARC platform) |
| Vendor :- IBM |
| Probe Id :- XC022001 |
| Application Name :- MQM |
| Component :- xcsDisplayMessage |
| SCCS Info :- lib/cs/amqxeida.c, 1.106.1.6 |
| Line Number :- 4956 |
| Build Date :- Aug 12 2010 |
| CMVC level :- p701-103-100813 |
| Build Type :- IKAP - (Production) |
| Effective UserID :- 203 (mqm) |
| Real UserID :- 404 (gxadm) |
| ProjectID :- 180 |
| Program Name :- strmqm |
| Addressing mode :- 64-bit |
| Process :- 5776 |
| Thread :- 1 |
| QueueManager :- GCSXSCQM |
| UserApp :- FALSE |
| Last HQC :- 3.0.0-624152 |
| Last HSHMEMB :- 0.0.0-0 |
| Major Errorcode :- MQRC_UNEXPECTED_ERROR |
| Minor Errorcode :- OK |
| Probe Type :- INCORROUT |
| Probe Severity :- 4 |
| Probe Description :- AMQ6125: An internal WebSphere MQ error has occurred. |
| FDCSequenceNumber :- 0 |
| |
+-----------------------------------------------------------------------------+
"
Also,I can see the directory -/var/mqm/qmgrs/GCSXSCQM is 100% when I issue a df -k command.I tried to clear the queues directory under
/var/mqm/qmgrs/GCSXSCQM but still then ,its 100%.
Pls advise......... |
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| exerk |
| Posted: Mon Oct 17, 2011 12:49 am Post subject: |
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Jedi Council
Joined: 02 Nov 2006
Posts: 6339
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Why did you delete, or attempt to delete, the queue files? And don't say because you knew the queues to be full and you were trying to 'clear' the queues! Don't ever, EVER, delete queue manager files except using the correct medium - commands!
Are your messages persistent? What type of logging? Circular, or linear? If linear, are you managing them, and is that management working?
_________________
It's puzzling, I don't think I've ever seen anything quite like this before...and it's hard to soar like an eagle when you're surrounded by turkeys. |
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| SCTMBI |
| Posted: Mon Oct 17, 2011 2:00 am Post subject: Queuemanager not starting |
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Novice
Joined: 21 Sep 2011
Posts: 23
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Hi,
Linear logging is used.Qmgr is up and running now but directory /var/mqm/qmgrs/qmgrname is 100% full.I cleared the log files under /var/mqm/qmgrs/qmgrname>/errors but still its 100%.
Pls advise........ |
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| exerk |
| Posted: Mon Oct 17, 2011 2:09 am Post subject: Re: Queuemanager not starting |
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Jedi Council
Joined: 02 Nov 2006
Posts: 6339
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| SCTMBI wrote: |
Hi,
Linear logging is used.Qmgr is up and running now but directory /var/mqm/qmgrs/qmgrname is 100% full.I cleared the log files under /var/mqm/qmgrs/qmgrname>/errors but still its 100%.
Pls advise........ |
Once more, and with feeling....DO NOT RANDOMLY DELETE FILES!. Read the manual in regard to how linear logging works, especially read the manual in regard to linear log management. Re-read, very, very carefully my first post because there is a huge hint in there.
My golden rules for fault diagnosis are:
1. Hands off, do nothing initially;
2. Stop and think of the potential consequences of the next action.
_________________
It's puzzling, I don't think I've ever seen anything quite like this before...and it's hard to soar like an eagle when you're surrounded by turkeys. |
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| fjb_saper |
| Posted: Mon Oct 17, 2011 3:46 am Post subject: Re: Queuemanager not starting |
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Grand High Poobah
Joined: 18 Nov 2003
Posts: 20756
Location: LI,NY
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| SCTMBI wrote: |
Hi,
Linear logging is used.Qmgr is up and running now but directory /var/mqm/qmgrs/qmgrname is 100% full.I cleared the log files under /var/mqm/qmgrs/qmgrname>/errors but still its 100%.
Pls advise........ |
Unless your installation is very peculiar, there should only be 3 log files under /var/mqm/qmgrs/qmgrname/errors
If your file system is full in /var/mqm, I would look at the /var/mqm/errors directory and clear out real old FDCs... and maybe grow the file system.
Linear logging should be under /var/mqm/logs or sym- linked to it.
You need to use a package like MS0L for linear log maintenance.
Have fun 
_________________
MQ & Broker admin |
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