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MQSeries.net Forum Index » IBM MQ Installation/Configuration Support » QM are not getting started

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suneel
PostPosted: Fri Sep 02, 2011 8:57 am    Post subject: QM are not getting started Reply with quote

Voyager

Joined: 06 Nov 2009
Posts: 89

Hi,

When i am trying to start the QM i am getting below error.

AMQ5615: Default objects cannot be created: CompCode = 2 Reason = 2059.

i tried strmqm -c QM but below process are connected to QM. Though i killed them again reoccurring below process.

amqzllp0
amqhasmx

please suggest me how to start the QM
Regards,
Suneel
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suneel
PostPosted: Fri Sep 02, 2011 9:01 am    Post subject: Reply with quote

Voyager

Joined: 06 Nov 2009
Posts: 89

I checked in amqerro01.log of QMs but i didn't see any queue got damaged.
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Vitor
PostPosted: Fri Sep 02, 2011 9:36 am    Post subject: Re: QM are not getting started Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

suneel wrote:
please suggest me how to start the QM


Make sure the queue manager is fully down using the documented manual cancel procedure.

Determine why you need to restart the queue manager. If it's because the queue manager crashed / wouldn't start after a recent WMQ or non-WMQ change, reverse this change.

Determine if this queue manager has ever started correctly. If it hasn't, delete & redefine the queue manager. If it still won't start, remove & re-install the WMQ software.
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gbaddeley
PostPosted: Fri Sep 02, 2011 2:13 pm    Post subject: Re: QM are not getting started Reply with quote

Jedi Knight

Joined: 25 Mar 2003
Posts: 2538
Location: Melbourne, Australia

suneel wrote:
i tried strmqm -c QM but below process are connected to QM. Though i killed them again reoccurring below process.

amqzllp0
amqhasmx

Assuming this on Unix, did you try "kill -9" of the process ids?

How did all the other QM processes die? There should be error messages in the QM's error logs.
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Glenn
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suneel
PostPosted: Sat Sep 03, 2011 4:57 am    Post subject: Reply with quote

Voyager

Joined: 06 Nov 2009
Posts: 89

Hi,

I killed the process by kill -9

and i brought down the QM normally for application upgrade. When i am trying to restart the QM i am getting that error.

I created new DUMMY qm and tried to start it but i am getting bus error.PFB

Bus Error(coredump)

Please suggest.. and let me know bus error is OS related.

Cheers,
Suneel
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gbaddeley
PostPosted: Sun Sep 04, 2011 8:22 pm    Post subject: Reply with quote

Jedi Knight

Joined: 25 Mar 2003
Posts: 2538
Location: Melbourne, Australia

suneel wrote:
Hi,
I killed the process by kill -9
and i brought down the QM normally for application upgrade. When i am trying to restart the QM i am getting that error.
I created new DUMMY qm and tried to start it but i am getting bus error.PFB
Bus Error(coredump)
Please suggest.. and let me know bus error is OS related.
Cheers,
Suneel


I suggest that you remove all the IPC resources (shared memory & semaphores) which are owned by mqm, using the amqiclen program, and then try again.
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Glenn
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suneel
PostPosted: Sun Sep 04, 2011 10:25 pm    Post subject: Reply with quote

Voyager

Joined: 06 Nov 2009
Posts: 89

@Glenn: I cleared shared memory by using amqiclen but still same issue..
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fjb_saper
PostPosted: Mon Sep 05, 2011 3:04 am    Post subject: Re: QM are not getting started Reply with quote

Grand High Poobah

Joined: 18 Nov 2003
Posts: 20756
Location: LI,NY

suneel wrote:

i tried strmqm -c QM but below process are connected to QM. Though i killed them again reoccurring below process.

amqzllp0
amqhasmx

please suggest me how to start the QM
Regards,
Suneel

Sounds to me like the qmgr is under HA (amqhasmx) and maybe running elsewhere... If you are doing an upgrade, you may need to take the qmgr out of HA while you upgrade and put it back under HA once the upgrade is finished...

Have fun
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gbaddeley
PostPosted: Mon Sep 05, 2011 5:39 pm    Post subject: Reply with quote

Jedi Knight

Joined: 25 Mar 2003
Posts: 2538
Location: Melbourne, Australia

suneel wrote:
@Glenn: I cleared shared memory by using amqiclen but still same issue..

Try starting MQ trace with -e option, and start the qmgr. The trace data might give an indication on why the SIGBUS is occurring.

Ask your sys admin to do a health check of the system. There could be an underlying hardware or corruption issue.
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Glenn
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balaji83it
PostPosted: Tue Sep 06, 2011 4:16 am    Post subject: Reply with quote

Acolyte

Joined: 20 Jul 2007
Posts: 72

Please give the output for the following command


ps -aef|grep <Qmgr name>

This may be obvious. But you can do a double check.
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ramires
PostPosted: Tue Sep 06, 2011 1:02 pm    Post subject: Reply with quote

Knight

Joined: 24 Jun 2001
Posts: 523
Location: Portugal - Lisboa

You can also give details about OS and MQ level, Google gives this

http://www-01.ibm.com/support/docview.wss?uid=swg21140617

for "strmqm AMQ5615"
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Gaya3
PostPosted: Tue Sep 06, 2011 1:40 pm    Post subject: Reply with quote

Jedi

Joined: 12 Sep 2006
Posts: 2493
Location: Boston, US

What is the MQ Version?

Any migration that you have done?

did you use - strmqm -c <qmgr> if it was migrated
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