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MQSeries.net Forum Index » General IBM MQ Support » Channel timing out with SSL

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BBM
PostPosted: Mon Sep 05, 2011 6:19 am    Post subject: Channel timing out with SSL Reply with quote

Master

Joined: 10 Nov 2005
Posts: 217
Location: London, UK

Hi,

We have an issue with a client where their channel to us times out when starting up when SSL is enabled but works fine if we remove SSL.

Our channel to them works perfectly with SSL enabled or disabled.

SSL appears to be configured correctly on both sides.

We get the following error message on the receiver side:

Process(27952.1) User(mqm) Program(runmqchl_nd)
Host(mqhmts1)
AMQ9209: Connection to host 'X.X.X.X(1414)' closed.

EXPLANATION:
An error occurred receiving data from 'X.X.X.X(1414)' over TCP/IP. The
connection to the remote host has unexpectedly terminated.
ACTION:
Tell the systems administrator.
----- amqccita.c : 3471 -------------------------------------------------------
09/03/11 06:52:18 - Process(27952.1) User(mqm) Program(runmqchl_nd)
Host(mqhmts1)
AMQ9999: Channel program ended abnormally.

EXPLANATION:
Channel program 'SOURCE.TO DESTINATION' ended abnormally.
ACTION:
Look at previous error messages for channel program 'SOURCE.TO DESTINATION' in the
error files to determine the cause of the failure.
----- amqrccca.c : 921


Interestingly, we noticed that an MQ ping from us to the client fails with an AMQ4032 but we can start the channel!

I'm wondering if there is a way to increase the time out on their side, I'm guessing that the SSL handshake is taking too long.

Thanks

BBM
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exerk
PostPosted: Mon Sep 05, 2011 6:42 am    Post subject: Reply with quote

Jedi Council

Joined: 02 Nov 2006
Posts: 6339

Do their firewalls people see anything in their logs?
_________________
It's puzzling, I don't think I've ever seen anything quite like this before...and it's hard to soar like an eagle when you're surrounded by turkeys.
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fjb_saper
PostPosted: Mon Sep 05, 2011 9:28 am    Post subject: Reply with quote

Grand High Poobah

Joined: 18 Nov 2003
Posts: 20756
Location: LI,NY

exerk wrote:
Do their firewalls people see anything in their logs?

I doubt they would if the channel works fine without SSL.
It may be a case of missmatched SSL components like one qmgr saying FIPS only and the other one having that parm set to false? Or trying to use a cipher that is not supported by the key/certificate?

As well be aware that you may have to test the order of the SSLPEER entries if you have multiple for the same identifier (ou=xy,ou=nm...).
I believe whether the order here is straight or reverse to the order on the cert depends on whether the source and target system have the same endianness.

Have fun
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MQ & Broker admin
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