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| ivanachukapawn |
 Posted: Tue Aug 10, 2010 4:12 am Post subject: MQ6/Win2K launch pad installation of Eclipse fails. |
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Knight
Joined: 27 Oct 2003
Posts: 561
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| An attempt to install the MQ6 Eclipse prerequisite on a Win2k server via launch pad fails with a 2755. 3 error code. This server has 2 gigs memory. I have an earlier post regarding an Eclipse installation failure via silent install - (that was before I realized that the problem was more basic because the installation fails regardless of installation method). I'm coming up with zilch researching error code 2755. 3 |
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| exerk |
| Posted: Tue Aug 10, 2010 4:30 am Post subject: |
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Jedi Council
Joined: 02 Nov 2006
Posts: 6339
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Was the server 'clean', i.e. no previous installs of Eclipse/WMQ that had been removed?
_________________
It's puzzling, I don't think I've ever seen anything quite like this before...and it's hard to soar like an eagle when you're surrounded by turkeys. |
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| ivanachukapawn |
| Posted: Tue Aug 10, 2010 4:35 am Post subject: |
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Knight
Joined: 27 Oct 2003
Posts: 561
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| This server never had Eclipse installed. However, it had MQ5.3 uninstalled. The uninstall was clean. The QM was stopped and deleted via MQExplorer. The service was stopped. MQ5.3 was uninstalled from the add/remove panel. And the MQSeries service no longer existed. Perhaps I should manually remove some directories? |
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| mqjeff |
| Posted: Tue Aug 10, 2010 4:51 am Post subject: |
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Grand Master
Joined: 25 Jun 2008
Posts: 17447
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Since you *are* working with a supported version, i.e. v6.x, now, you *could* open a PMR. If your shop is entitled, that is..
You should also double-check stupid things like the windows compatibility mode of the installer. |
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| exerk |
| Posted: Tue Aug 10, 2010 4:52 am Post subject: |
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Jedi Council
Joined: 02 Nov 2006
Posts: 6339
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As far as I am aware Eclipse is stand-alone, but it wouldn't hurt to go through the file system and Registry to ensure all WMQ-related entries have been removed. Usual caveats apply to backing up the Registry first etc.
_________________
It's puzzling, I don't think I've ever seen anything quite like this before...and it's hard to soar like an eagle when you're surrounded by turkeys. |
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| ivanachukapawn |
| Posted: Tue Aug 10, 2010 5:08 am Post subject: |
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Knight
Joined: 27 Oct 2003
Posts: 561
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Jeff, that's an interesting comment about the compatibility mode of the installer. It may be "stupid" but its also obscure. I checked the properties of msiexec and found no information re: compability mode.
It is version: 3.1.4000.1823
With respect to compatibility mode, is this relevant?
Microsoft added a compatibility mode to Windows 2000 Service Pack 2 (SP2) that was previously available only in the Microsoft Windows 2000 Server Resource Kit's Application Compatibility Toolkit. This mode is useful if you have an old application that won't run on Win2K. The compatibility mode lets Win2K run as Windows NT 4.0 SP5 or Windows 9x for a selected application
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You need administrative privileges to run Win2K's compatibility mode. To enable the mode, go to a command prompt and enter
regsvr32 %systemroot%apppatch\slayerui.dll |
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| mqjeff |
| Posted: Tue Aug 10, 2010 5:15 am Post subject: |
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Grand Master
Joined: 25 Jun 2008
Posts: 17447
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right click on the executable and select "Properties". At least in XP there is a tab for 'compatability'. The back drawer in my brain says there were some issues in this area at the early 6.0 levels... and there was a switch, maybe... ?
But yes, that compatibilty mode for running older programs is what I'm talking about.
You also don't say if you're using a recent installer package or one that has been lying around for a while... |
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| ivanachukapawn |
| Posted: Tue Aug 10, 2010 5:20 am Post subject: |
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Knight
Joined: 27 Oct 2003
Posts: 561
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Jeff: There is no compatibility tab in properties - WIN2K system.
The doc says that I need Microsoft® Installer (MSI) 2.0 or later
I have version: 3.1.4000.1823
However, it has been laying around for a long time (6/20/2003). |
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| ivanachukapawn |
| Posted: Tue Aug 10, 2010 5:37 am Post subject: |
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Knight
Joined: 27 Oct 2003
Posts: 561
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| Sorry about that Jeff. I realize that you were talking about the MQ6 installer package. And the answer is: It is a brand new download of C8471ML. |
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| mqjeff |
| Posted: Tue Aug 10, 2010 6:34 am Post subject: |
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Grand Master
Joined: 25 Jun 2008
Posts: 17447
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| ivanachukapawn |
| Posted: Tue Aug 10, 2010 6:36 am Post subject: |
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Knight
Joined: 27 Oct 2003
Posts: 561
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| No, its not terminal services. I am logged in to the Win2K server as an administrator. |
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| mqjeff |
| Posted: Tue Aug 10, 2010 6:45 am Post subject: |
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Grand Master
Joined: 25 Jun 2008
Posts: 17447
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| ivanachukapawn wrote: |
| No, its not terminal services. I am logged in to the Win2K server as an administrator. |
That's distressing, as it's an exact match to your error code.
Are you at Win2k base version? I know the sys requirements changed over the lifetime of v6 fixes. So it might require you to be at FP1 or FP2. |
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| ivanachukapawn |
| Posted: Tue Aug 10, 2010 6:50 am Post subject: |
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Knight
Joined: 27 Oct 2003
Posts: 561
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do you mean that you found the error code? Where?
The OS is Win2K 5.00.2195 SP4 |
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| mqjeff |
| Posted: Tue Aug 10, 2010 7:25 am Post subject: |
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Grand Master
Joined: 25 Jun 2008
Posts: 17447
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| ivanachukapawn wrote: |
do you mean that you found the error code? Where?
The OS is Win2K 5.00.2195 SP4 |
On the page that I linked to. |
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| ivanachukapawn |
| Posted: Tue Aug 10, 2010 8:04 am Post subject: |
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Knight
Joined: 27 Oct 2003
Posts: 561
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Sorry, I missed the link (not thinking it relevant). But its relevant. I log on to a 2008 Server (gateway server) and from there I RDC to the server. I think of this as being logged in to the server but I guess not, its a remote desktop connection.
UNC is not supported on this server (for whatever reason) so I will insert a copy of the IES directory to a local drive and see if that works. Thanks for the help. |
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