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MQSeries.net Forum Index » General Discussion » Qmanager don´t starting

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fercho
PostPosted: Fri Jul 30, 2010 8:50 am    Post subject: Qmanager don´t starting Reply with quote

Newbie

Joined: 30 Jul 2010
Posts: 6

Sorry for my english is not the best.
I have a Qmanager that don´t start, if i do a dspmq the result its:
QMNAME(CCRSA6SRV) STATUS(Ended unexpectedly)
I´m working on a AIX OS.
A few days ago someone delete some logs from MQ as the .FDC files, i recover them from a back up, but neighter whith this the qmanager start, i really need your help to start this qmanager
Thanks!
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bruce2359
PostPosted: Fri Jul 30, 2010 8:55 am    Post subject: Reply with quote

Poobah

Joined: 05 Jan 2008
Posts: 9470
Location: US: west coast, almost. Otherwise, enroute.

What error message (AMQ.....) did you recieve?

Did an FDC get created for this?

Missing logs is a likely cause.
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fercho
PostPosted: Fri Jul 30, 2010 9:04 am    Post subject: Reply with quote

Newbie

Joined: 30 Jul 2010
Posts: 6

I don´t have a AMQ error:
)/=>strmqm CCRSA6SRV
WebSphere MQ queue manager 'CCRSA6SRV' starting.
WebSphere MQ was unable to display an error message 893.
The FDC file was upload today from the back up, because it was deleted days ago.
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Vitor
PostPosted: Fri Jul 30, 2010 9:19 am    Post subject: Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

fercho wrote:
The FDC file was upload today from the back up, because it was deleted days ago.


If someone deleted the FDC files this wouldn't have any effect on the queue manager; this are just error reports. It would be helpful if a new one was produced when you tried to start the queue manager; the contents would illuminate the problem.

Likewise any error log messages (not the data logs you've restored!) from at or about the time you're trying to start the queue manager would help. These would contain the AMQ message(s) my associate was refering to.
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fercho
PostPosted: Fri Jul 30, 2010 9:38 am    Post subject: Reply with quote

Newbie

Joined: 30 Jul 2010
Posts: 6

If i check the log that´s the info they show:

)/var/mqm/errors=>tail AMQERR01.LOG
CCRSA6SRV.

EXPLANATION:
An error has been detected, and the WebSphere MQ error recording routine has
been called. The failing process is process 389190.
ACTION:
Use the standard facilities supplied with your system to record the problem
identifier, and to save the generated output files. Contact your IBM support
center. Do not discard these files until the problem has been resolved.
----- amqxfdcx.c : 807 --------------------------------------------------------
Regards
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Vitor
PostPosted: Fri Jul 30, 2010 9:41 am    Post subject: Reply with quote

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Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

fercho wrote:
EXPLANATION:
An error has been detected, and the WebSphere MQ error recording routine has
been called. The failing process is process 389190.
ACTION:
Use the standard facilities supplied with your system to record the problem
identifier, and to save the generated output files. Contact your IBM support
center. Do not discard these files until the problem has been resolved.
----- amqxfdcx.c : 807 --------------------------------------------------------


And this is reporting that an FDC file has been cut for this error.

I repeat my earlier comments about the contents of this file.
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fercho
PostPosted: Fri Jul 30, 2010 9:46 am    Post subject: Reply with quote

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Joined: 30 Jul 2010
Posts: 6

Yes, this error are from the last time i make an strmqm
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Vitor
PostPosted: Fri Jul 30, 2010 10:07 am    Post subject: Reply with quote

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Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

fercho wrote:
Yes, this error are from the last time i make an strmqm


And if I ask very nicely, again will you post the contents of the FDC that goes with that error? Not all of it, just the header?

If you don't post the information we're asking for, the advice is going to dry up. As it stands all we can say from what you've posted is "yes, you're right, it's not starting".

Help us to help you.
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fercho
PostPosted: Fri Jul 30, 2010 10:18 am    Post subject: Reply with quote

Newbie

Joined: 30 Jul 2010
Posts: 6

Sorry, as i write before my english it's not the best and i was some confused, i don´t know how post the content of the FDC, can you tell me how i do this?
I really appreciate your help and patience with me.
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Vitor
PostPosted: Fri Jul 30, 2010 10:26 am    Post subject: Reply with quote

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Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

fercho wrote:
i don´t know how post the content of the FDC, can you tell me how i do this?


1 ) Open the FDC file
2 ) Highlight the text that makes up the header
3 ) Copy it onto the clipboard
4 ) Reply to this post
5 ) Push the code button above the box where you type
6 ) Paste the text
7 ) Push the code button again
8 ) Press submit

fercho wrote:
I really appreciate your help and patience with me.


It's running low.
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SAFraser
PostPosted: Fri Jul 30, 2010 11:12 am    Post subject: Reply with quote

Shaman

Joined: 22 Oct 2003
Posts: 742
Location: Austin, Texas, USA

The fdc file will be found in /var/mqm/errors. It will be quite large but, as Vitor has said, we only need to see the top part, the "header" portion.

Are you certain that only FDC files were deleted?
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fercho
PostPosted: Fri Jul 30, 2010 12:56 pm    Post subject: Reply with quote

Newbie

Joined: 30 Jul 2010
Posts: 6

Thank you very much for your help, we are going to re create the qmanager from a Back Up, i don´t know that this back up exists, so now i find it i going to delete the bad qmanager and create again.
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Vitor
PostPosted: Fri Jul 30, 2010 12:57 pm    Post subject: Reply with quote

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Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

fercho wrote:
i going to delete the bad qmanager and create again.


That'll work. Probably.
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sumit
PostPosted: Mon Aug 02, 2010 8:29 am    Post subject: Reply with quote

Partisan

Joined: 19 Jan 2006
Posts: 398

Vitor wrote:
1 ) Open the FDC file
2 ) Highlight the text that makes up the header
3 ) Copy it onto the clipboard
4 ) Reply to this post
5 ) Push the code button above the box where you type
6 ) Paste the text
7 ) Push the code button again
8 ) Press submit

Wow... is that Vitor!!!
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Sumit
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Vitor
PostPosted: Mon Aug 02, 2010 8:48 am    Post subject: Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

sumit wrote:
Vitor wrote:
1 ) Open the FDC file
2 ) Highlight the text that makes up the header
3 ) Copy it onto the clipboard
4 ) Reply to this post
5 ) Push the code button above the box where you type
6 ) Paste the text
7 ) Push the code button again
8 ) Press submit

Wow... is that Vitor!!!


I can be helpful. If I can be saracstic at the same time. It's a character flaw I've learned to live with.
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