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MQSeries.net Forum Index » General IBM MQ Support » AMQ6125: An internal WebSphere MQ error has occurred

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r4v3n
PostPosted: Thu Jul 08, 2010 4:11 am    Post subject: AMQ6125: An internal WebSphere MQ error has occurred Reply with quote

Newbie

Joined: 07 Jul 2010
Posts: 6

I am trying to test a bit more load (sending and receiving >1000 small "Hello Niklas" messages) on my BizTalk <-> MQSeries 7.0.1.2 integration (both running Windows 2008 x64 SP2), but I am getting error log file filled with >10MB of these internal errors and it stops working. Anyone seen these before or know how to find out more/troubleshoot? I tried to visit the support site linked in event log error. I found this match which is included according to 7.0.1.2 fix list. Perhaps it was not fully fixed in 7.0.1.2 when it was ported from v6 code branch?
http://www-01.ibm.com/support/docview.wss?uid=swg1IC64203
IC64203: COM+ APPLICATION HANGS WITH 'ACCESS VIOLATION' IN AMQMTMGR.DLL DURING MQDISC UNDER A TRANSACTION USING WMQ 6.0.2.5
-------
The fix is targeted for delivery in the following PTFs:
Fix Pack 6.0.2.9 : U200313
Fix Pack 7.0.1.2 : U200316
-------

The errors seem to point to MSDTC and this:
XATMShowXID (lib/mts/tsxatm/pc/winnt/amqmtsxatm.c, 1.15.2.1)
Line Number:1907

+-----------------------------------------------------------------------------+
| |
| WebSphere MQ First Failure Symptom Report |
| ========================================= |
| |
| Date/Time :- Thu July 08 2010 11:32:51 W. Europe Daylight Time |
| UTC Time :- 1278581571.011000 |
| UTC Time Offset :- 60 (W. Europe Daylight Time) |
| Host Name :- NIKLASEMQS7 |
| Operating System :- Windows Server 2008 Server Enterprise x64 Edition, |
| Build 6002: SP2 |
| PIDS :- 5724H7220 |
| LVLS :- 7.0.1.2 |
| Product Long Name :- WebSphere MQ for Windows |
| Vendor :- IBM |
| Probe Id :- UN179001 |
| Application Name :- MQM |
| Component :- XATMShowXID |
| SCCS Info :- lib/mts/tsxatm/pc/winnt/amqmtsxatm.c, 1.15.2.1 |
| Line Number :- 1907 |
| Build Date :- May 6 2010 |
| CMVC level :- p701-102-100504 |
| Build Type :- IKAP - (Production) |
| UserID :- NIKLASEMQS7$ |
| Process Name :- C:\Windows\System32\msdtc.exe |
| Addressing mode :- 64-bit |
| Process :- 00003004 |
| Thread :- 00000281 |
| QueueManager :- QM_NIKLASEMQS7 |
| UserApp :- TRUE |
| ConnId(1) IPCC :- 11376 |
| Last HQC :- 1.0.12-407644 |
| Last HSHMEMB :- 0.0.0-0 |
| Major Errorcode :- OK |
| Minor Errorcode :- OK |
| Probe Type :- INCORROUT |
| Probe Severity :- 4 |
| Probe Description :- AMQ6125: An internal WebSphere MQ error has occurred. |
| FDCSequenceNumber :- 557 |
| Arith1 :- 1959189784 74c6dd18 |
| Comment1 :- Invalid bqual_length |
| |
| |
+-----------------------------------------------------------------------------+

Event log errors on MQSeries 7.0.1.2 server:
------------
Source: WebSphere MQ
Date: 7/8/2010 11:32:13 AM
Event ID: 6184
Description:
An internal WebSphere MQ error has occurred on queue manager QM_NIKLASEMQS7.

An error has been detected, and the WebSphere MQ error recording routine has been called. The failing process is process 3004.

Use the standard facilities supplied with your system to record the problem identifier and to save any generated output files. Use either the WMQ Support site: http://www.ibm.com/software/integration/wmq/support/, or IBM Support Assistant (ISA): http://www.ibm.com/software/support/isa/, to see whether a solution is already available. If you are unable to find a match, contact your IBM support center. Do not discard these files until the problem has been resolved.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="WebSphere MQ" />
<EventID Qualifiers="32768">6184</EventID>
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-07-08T09:32:13.000Z" />
<EventRecordID>4006</EventRecordID>
<Channel>Application</Channel>
<Computer>MQServer.domain.local</Computer>
<Security />
</System>
<EventData>
<Data>3004</Data>
<Data>0</Data>
<Data>QM_NIKLASEMQS7</Data>
<Data>
</Data>
<Data>
</Data>
<Data>10006184</Data>
<Data>BBC</Data>
<Data>0</Data>
</EventData>
</Event>

Source: WebSphere MQ
Date: 7/8/2010 11:32:13 AM
Event ID: 6125
Description:
An internal WebSphere MQ error has occurred.

An internal error has occurred with identifier 0. This message is issued in association with other messages.

Use the standard facilities supplied with your system to record the problem identifier and to save any generated output files. Use either the WMQ Support site: http://www.ibm.com/software/integration/wmq/support/, or IBM Support Assistant (ISA): http://www.ibm.com/software/support/isa/, to see whether a solution is already available. If you are unable to find a match, contact your IBM support center. Do not discard these files until the problem has been resolved.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="WebSphere MQ" />
<EventID Qualifiers="49152">6125</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-07-08T09:32:13.000Z" />
<EventRecordID>4005</EventRecordID>
<Channel>Application</Channel>
<Computer>MQServer.domain.local</Computer>
<Security />
</System>
<EventData>
<Data>0</Data>
<Data>0</Data>
<Data>Invalid bqual_length</Data>
<Data>
</Data>
<Data>
</Data>
<Data>20006125</Data>
<Data>0</Data>
<Data>0</Data>
</EventData>
</Event>

Source: WebSphere MQ
Date: 7/8/2010 11:32:13 AM
Event ID: 6177
Description:
An internal WebSphere MQ error has occurred.

An error has been detected, and the MQ error recording routine has been called.

Details of the error have been stored at C:\Program Files (x86)\IBM\WebSphere MQ\errors\AMQ3004.0.FDC. A synopsis is given in the data section below. Use the standard facilities supplied with your system to record the problem identifier, and to save the generated output files. Use either the WMQ Support site: http://www.ibm.com/software/integration/wmq/support/, or IBM Support Assistant (ISA): http://www.ibm.com/software/support/isa/, to see whether a solution is already available. If you are unable to find a match, contact your IBM support center. Do not discard these files until the problem has been resolved.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="WebSphere MQ" />
<EventID Qualifiers="49152">6177</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-07-08T09:32:13.000Z" />
<EventRecordID>4004</EventRecordID>
<Channel>Application</Channel>
<Computer>MQServer.domain.local</Computer>
<Security />
</System>
<EventData>
<Data>0</Data>
<Data>0</Data>
<Data>C:\Program Files (x86)\IBM\WebSphere MQ\errors\AMQ3004.0.FDC</Data>
<Data>
</Data>
<Data>
</Data>
<Data>20006177</Data>
<Data>0</Data>
<Data>0</Data>
<Binary>XXX-Too.long-REMOVED-XXX</Binary>
</EventData>
</Event>

Source: WebSphere MQ
Date: 7/8/2010 11:32:13 AM
Event ID: 6183
Description:
An internal WebSphere MQ error has occurred.

An error has been detected, and the WebSphere MQ error recording routine has been called. The failing process is process 3004.

Use the standard facilities supplied with your system to record the problem identifier and to save any generated output files. Use either the WMQ Support site: http://www.ibm.com/software/integration/wmq/support/, or IBM Support Assistant (ISA): http://www.ibm.com/software/support/isa/, to see whether a solution is already available. If you are unable to find a match, contact your IBM support center. Do not discard these files until the problem has been resolved.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="WebSphere MQ" />
<EventID Qualifiers="32768">6183</EventID>
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-07-08T09:32:13.000Z" />
<EventRecordID>4003</EventRecordID>
<Channel>Application</Channel>
<Computer>MQServer.domain.local</Computer>
<Security />
</System>
<EventData>
<Data>3004</Data>
<Data>0</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>10006183</Data>
<Data>BBC</Data>
<Data>0</Data>
</EventData>
</Event>
------------

Cheers
Niklas
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RogerLacroix
PostPosted: Fri Jul 09, 2010 9:38 am    Post subject: Reply with quote

Jedi Knight

Joined: 15 May 2001
Posts: 3253
Location: London, ON Canada

Hi,

You need to open a PMR with IBM.

Regards,
Roger Lacroix
Capitalware Inc.
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