I don't remember v5.3 interfaces well enough to guess what you're supposed to do with it for problem determination... It *could* be that the command server service is not set up to start automatically or has bad authentication data or etc... that you could probably see in the services control panel. otherwise, I got nothing.
I'd look in event viewer for more information about why the command server failed, and the mq error log files on the file system.
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