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MQSeries.net Forum Index » WebSphere Message Broker (ACE) Support » BIP1015E: External exception. Help!!!!!!!!

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cvag
PostPosted: Wed Jul 01, 2009 10:05 pm    Post subject: BIP1015E: External exception. Help!!!!!!!! Reply with quote

Centurion

Joined: 17 Mar 2008
Posts: 127

Hiii,

When I tried to deploy bar file to Broker, suddenly my Config Manager cried this exception:

BIP1015E: External exception.

The Configuration Manager attempted to use the services of an external component, but the component failed with the following error: '{0}'

Contact your IBM support center.

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Vitor
PostPosted: Wed Jul 01, 2009 10:21 pm    Post subject: Re: BIP1015E: External exception. Help!!!!!!!! Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

cvag wrote:
Contact your IBM support center.


Says it all.

While you're waiting for a response, it's probably worth checking the queue manager logs, also see if any FDC have been thrown.

You also don't mention platform, OS or WMB version. If your WMB has an external configmgr database see if that's got any errors while advancing your plans to upgrade......
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cvag
PostPosted: Wed Jul 01, 2009 10:46 pm    Post subject: Reply with quote

Centurion

Joined: 17 Mar 2008
Posts: 127

Vitor,

My MB is 6.1 runs on Windows XP with default DB2 DB configuration.

1)
I checked the FDC report and found this..couldn't understand the specified..

WebSphere MQ First Failure Symptom Report :
-----
Probe Type :- INCORROUT |
| Probe Severity :- 4 |
| Probe Description :- AMQ6125: An internal WebSphere MQ error has occurred. |
| FDCSequenceNumber :- 0 |
| Comment1 :- IBM MQSeries Services configured with the launching |
| user |
| Comment2 :- Configure DCOM object to use specific user id


2) Found No errors in QM logs..
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Vitor
PostPosted: Wed Jul 01, 2009 10:47 pm    Post subject: Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

cvag wrote:
VI checked the FDC report and found this..couldn't understand the specified..


Include the entire FDC when you contact IBM.
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cvag
PostPosted: Wed Jul 01, 2009 10:49 pm    Post subject: Reply with quote

Centurion

Joined: 17 Mar 2008
Posts: 127

Vitor,

Is that the only alternative that I should contact IBM (Raise PMR) ??
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Vitor
PostPosted: Wed Jul 01, 2009 10:51 pm    Post subject: Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

cvag wrote:
Is that the only alternative that I should contact IBM (Raise PMR) ??


Especially if you're not getting anything from the FDC (which is for internal use by IBM but sometimes has a clue).

Don't worry, they won't bite.
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fjb_saper
PostPosted: Thu Jul 02, 2009 3:22 am    Post subject: Reply with quote

Grand High Poobah

Joined: 18 Nov 2003
Posts: 20756
Location: LI,NY

cvag wrote:
| Comment2 :- Configure DCOM object to use specific user id

This would point to a poorly configured MQ System. Did you run the config wizard after installation? Did MQ start with the configured user? Is the user that started MQ part of the mqm group?
I'm sure IBM support will have more specifics and be able to help you better.
Time to open that PMR....

Have fun.
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mqjeff
PostPosted: Thu Jul 02, 2009 6:14 am    Post subject: Reply with quote

Grand Master

Joined: 25 Jun 2008
Posts: 17447

Did someone invalidate the password of the configmgr service user? Did someone expire the config mgr service user? Did someone remove MQ permissions from the configMgr service user?

Did someone alter the permissions of the MQ user to access the Windows domain?

Did you try restarting the ConfigMgr, to see if this was a transient error caused by the configmgr losing it's connection to the domain controller?
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cvag
PostPosted: Thu Jul 02, 2009 9:27 pm    Post subject: Reply with quote

Centurion

Joined: 17 Mar 2008
Posts: 127

Jeff,

As I couldn't find the real solution, I removed the brokers and Config manager and created new Config Mgr & Broker...(Created New CM, CMDB, New Broker & itz DB, new QM for Broker & CM to sit..)

But when I tried to deploy the sample bar to Broker...it is again crying the samee thing....So is it the Issue with MQ system ?
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Vitor
PostPosted: Fri Jul 03, 2009 12:57 am    Post subject: Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

cvag wrote:
So is it the Issue with MQ system ?


If you open a PMR (and send them the FDC) they'll be able to tell you. That's what the FDC is for. Indeed, what the PMR is for.
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mqjeff
PostPosted: Sun Jul 05, 2009 8:23 am    Post subject: Reply with quote

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Joined: 25 Jun 2008
Posts: 17447

First off.

It's an MQ FDC. Not a Broker FDC. So it's clearly not a Broker issue.

Secondly, the message says that the IBM MQSeries service is misconfigured.

Thirdly, it tells you exactly what to do to fix it.

Quote:
| Comment1 :- IBM MQSeries Services configured with the launching |
| user |
| Comment2 :- Configure DCOM object to use specific user id


Fourthly - none of the things you did would have any effect on the problem.

Fifthly - you did not appear to attempt to answer any of the questions I asked.

Sixthly - You did appear to attempt to restart the ConfigMgr, in at least as much as you deleted it and started a new one. And this would eliminate transient issues caused by the ConfigMgr losing it's connection to the Windows security domain.

But that may have been excess force, and it didn't actually solve the problem. So you need to go back to troubleshooting the reported symptoms.
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