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MQSeries.net Forum Index » IBM MQ Installation/Configuration Support » AMQ9220:The GSKitSSL commns program could not be loaded

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jon
PostPosted: Mon Jun 08, 2009 1:49 am    Post subject: AMQ9220:The GSKitSSL commns program could not be loaded Reply with quote

Apprentice

Joined: 17 May 2009
Posts: 32

Hello Folks,

I am getting the below error while trying to start a sender channel which is using SSL.

MQ version is 5.3 and GSKIT version installed is gsk6bas-6.0-5.46.

Other environment details are -

OS : Linux
Name: WebSphere MQ
Version: 530.13 CSD13
CMVC level: p530-13-L061205
BuildType: IKAP - (Production)

All the libraries and permissions looks fine and I have compared it with another server running the same setup without any problem.

I am not sure what is the root cause of this problem. I have checked other links/resources/support related to error AMQ9220 but none seems to help.

Quote:
----- amqrmrsa.c : 457 --------------------------------------------------------
05/22/2009 02:07:33 PM
AMQ9002: Channel 'QM1.QM2' is starting.

EXPLANATION:
Channel 'QM1.QM2' is starting.
ACTION:
None.
-------------------------------------------------------------------------------
05/22/2009 02:07:33 PM
AMQ6175: The system could not dynamically load the library
/opt/mqm/lib/amqccgsk_r. The error message was libstdc++.so.3: cannot open
shared object file: Permission denied. The queue manager will continue without
this module.

EXPLANATION:
This message applies to UNIX systems. The dynamically loadable file
/opt/mqm/lib/amqccgsk_r failed to load correctly due to an internal error. and
the MQ error recording routine has been called.
ACTION:
Check that the file has not been corrupted then use the standard facilities
supplied with your system to record the problem identifier, and to save the
generated output files. Contact your IBM support center. Do not discard these
files until the problem has been resolved.
----- amqxufnx.c : 752 --------------------------------------------------------
05/22/2009 02:07:33 PM
AMQ9220: The GSKitSSL communications program could not be loaded.

EXPLANATION:
The attempt to load the GSKitSSL library or procedure 'amqccgsk_r' failed with
error code 536895861.
ACTION:
Either the library must be installed on the system or the environment changed
to allow the program to locate it.
----- amqccisx.c : 1326 -------------------------------------------------------
05/22/2009 02:07:33 PM
AMQ9999: Channel program ended abnormally.

EXPLANATION:
Channel program 'QM1.QM2' ended abnormally.
ACTION:
Look at previous error messages for channel program 'QM1.QM2' in
the error files to determine the cause of the failure.
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exerk
PostPosted: Mon Jun 08, 2009 2:10 am    Post subject: Reply with quote

Jedi Council

Joined: 02 Nov 2006
Posts: 6339

Has it worked previously, but is failing now? What FDC's, if any, were cut, and what do they state? Why are you still on an unsupported version?
_________________
It's puzzling, I don't think I've ever seen anything quite like this before...and it's hard to soar like an eagle when you're surrounded by turkeys.
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jon
PostPosted: Mon Jun 08, 2009 2:24 am    Post subject: Reply with quote

Apprentice

Joined: 17 May 2009
Posts: 32

Quote:
Has it worked previously, but is failing now?

It never worked, we just installed MQ on this server.

Quote:
What FDC's, if any, were cut, and what do they state


there are no FDC's
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exerk
PostPosted: Mon Jun 08, 2009 2:29 am    Post subject: Reply with quote

Jedi Council

Joined: 02 Nov 2006
Posts: 6339

jon wrote:
Quote:
Has it worked previously, but is failing now?

It never worked, we just installed MQ on this server.


Then I would suspect that, despite having done a compare and contrast with another server, there is a 'broken' install on the server on which you have the problem.
_________________
It's puzzling, I don't think I've ever seen anything quite like this before...and it's hard to soar like an eagle when you're surrounded by turkeys.
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jon
PostPosted: Mon Jun 08, 2009 2:38 am    Post subject: Reply with quote

Apprentice

Joined: 17 May 2009
Posts: 32

Hi exerk,

Quote:
Then I would suspect that, despite having done a compare and contrast with another server, there is a 'broken' install on the server on which you have the problem


All the directories and libraries are present and everything else is working fine except SSL.


It seems a problem with the c++ library.

Quote:
The error message was libstdc++.so.3: cannot open
shared object file:
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fjb_saper
PostPosted: Mon Jun 08, 2009 1:12 pm    Post subject: Reply with quote

Grand High Poobah

Joined: 18 Nov 2003
Posts: 20756
Location: LI,NY

Quote:
The error message was libstdc++.so.3: cannot open
shared object file: Permission denied.

So did you find that file and doing an ls -l what is the resulting output?
_________________
MQ & Broker admin
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jon
PostPosted: Mon Jun 08, 2009 6:03 pm    Post subject: Reply with quote

Apprentice

Joined: 17 May 2009
Posts: 32

Quote:
So did you find that file and doing an ls -l what is the resulting output?


well I got the file libstdc++.so.3 and found that the "read" permission was missing for mqm userID on this file. I changed the permission and now its working fine.

Many thanks to fjb_saper for pointing me in the right direction
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