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MQSeries.net Forum Index » General IBM MQ Support » FDC log error: hrcE_MQLO_SHAR

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williad
PostPosted: Tue Feb 24, 2009 2:23 am    Post subject: FDC log error: hrcE_MQLO_SHAR Reply with quote

Apprentice

Joined: 08 Sep 2005
Posts: 40
Location: London

Hi

We had the following error in our FDC logs (hrcE_MQLO_SHAR) but cannot find anything about on the web as to its meaning.

Can any one help, or advise me where to look. i have copied the FDC header below. I know it has something to do with logging, but not sure what. The Qmanager that generated this is using circular logging.

Thank you in Advance

+-----------------------------------------------------------------------------+
| |
| WebSphere MQ First Failure Symptom Report |
| ========================================= |
| |
| Date/Time :- Tue February 24 01:13:52 GMT Standard Time 2009 |
| Host Name :- LON0266 (Windows 2000, Build 2195: Service Pack 4) |
| PIDS :- 5724H7200 |
| LVLS :- 6.0.2.3 |
| Product Long Name :- WebSphere MQ for Windows |
| Vendor :- IBM |
| Probe Id :- HL166091 |
| Application Name :- MQM |
| Component :- WriteLogPages2 |
| SCCS Info :- lib/logger/amqherr0.c, 1.19.1.1 |
| Line Number :- 118 |
| Build Date :- Jan 23 2008 |
| CMVC level :- p600-203-080123 |
| Build Type :- IKAP - (Production) |
| UserID :- MUSR_MQADMIN |
| Process Name :- D:\Program Files\MQSeries\bin\amqzmuc0.exe |
| Addressing mode :- 32-bit |
| Process :- 00003600 |
| Thread :- 00000002 |
| QueueManager :- PRDLNZ02 |
| ConnId(1) IPCC :- 5 |
| ConnId(2) QM :- 5 |
| Major Errorcode :- hrcE_MQLO_SHAR |
| Minor Errorcode :- OK |
| Probe Type :- INCORROUT |
| Probe Severity :- 2 |
| Probe Description :- AMQ6125: An internal WebSphere MQ error has occurred. |
| FDCSequenceNumber :- 0 |
| |
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Vitor
PostPosted: Tue Feb 24, 2009 2:29 am    Post subject: Re: FDC log error: hrcE_MQLO_SHAR Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

williad wrote:
We had the following error in our FDC logs (hrcE_MQLO_SHAR) but cannot find anything about on the web as to its meaning.


Under what circumstances? Starting the queue manager? Closing the queue manager? Queue manager under heavy load? Coffee machine dispensing tea instead of coffee?

A brief squint indicates a file system error of some kind. Make sure Windoze is patched to the latest, and upgrade to WMQv6.0.2.5 if you're using MCSC.
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williad
PostPosted: Tue Feb 24, 2009 2:56 am    Post subject: Reply with quote

Apprentice

Joined: 08 Sep 2005
Posts: 40
Location: London

Hi

Thanks for that

The QManager was processing a single file as per normal, which contains over 100K rows. This kind of processing has been going on successfully for quite a long time, and its the first time weve seen an error like this.

may i ask how you came to thinking its a filesystem error?
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Vitor
PostPosted: Tue Feb 24, 2009 3:05 am    Post subject: Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

williad wrote:
may i ask how you came to thinking its a filesystem error?


I asked Mr Google. There was a similar problem in an earlier version which is apparently fixed in the v6.0.2.3 that you're using, and another similar issue using MCSC which is fixed in v6.0.2.5 hence my comment.

All the issues for that FDC seem to revolve round the file system the log is on throwing (correctly or incorrectly) errors.

I'm confused by your comment that the queue manager "was processing a single file with 100,000 rows". Queue managers process messages not files, and messages don't have rows. It does indicate that you have quite a large UOW going, so this adds weight to the log file running out of space / thinking it's running out of space / thinking it's corrupt / thinking it's a tree / deciding it's Windoze so will spontaniously break / running out of file index / etc / etc.

Try it with a smaller file. If that works, increase until it breaks and this will give a clue.

If you've no time for that, raise a PMR.
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williad
PostPosted: Tue Feb 24, 2009 3:24 am    Post subject: Reply with quote

Apprentice

Joined: 08 Sep 2005
Posts: 40
Location: London

Sorry Vitor for the confusion what i meant was

a single file picked up by our FTMM (File To Multi Message) adapter which contains 100K rows, each of which is processed as a single message.

Thank you again for your help. I will ask out server administrators if they noticed any errors on the server, as i couldnt see anything in the event logs. also one more thing what is MCSC?
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Vitor
PostPosted: Tue Feb 24, 2009 3:26 am    Post subject: Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

williad wrote:
also one more thing what is MCSC?


It's MSCS when you're not looking/thinking carefully about what you're typing!
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