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| chango |
 Posted: Mon Jan 12, 2009 10:24 am Post subject: Oldest message age |
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Newbie
Joined: 08 Jan 2009
Posts: 7
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I have got an alert Oldest_Message_Age=300 . What could be the error and how to resolve it.  |
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| Vitor |
| Posted: Mon Jan 12, 2009 10:54 am Post subject: Re: Oldest message age |
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Grand High Poobah
Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA
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| chango wrote: |
| I have got an alert Oldest_Message_Age=300 |
From what?
| chango wrote: |
| What could be the error and how to resolve it. |
How do you know it's an error?
_________________
Honesty is the best policy.
Insanity is the best defence. |
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| chango |
| Posted: Mon Jan 12, 2009 11:05 am Post subject: |
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Newbie
Joined: 08 Jan 2009
Posts: 7
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Got the Alert from a service tool. It may or may not be an error but what does that mean  |
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| Vitor |
| Posted: Mon Jan 12, 2009 11:10 am Post subject: |
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Grand High Poobah
Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA
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| chango wrote: |
| Got the Alert from a service tool. |
What service tool? Are you trying to be deliberately obstructive? 
| chango wrote: |
| It may or may not be an error but what does that mean |
I'd guess (in the absense of any helpful information from yourself) it means that the oldest message on a queue is 300 units of time old. As to if it's an error depends on why this unknown service tool was configured on your site to produce this message. It could be an error, it could be a warning or it could be an audit message!
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Honesty is the best policy.
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| RogerLacroix |
| Posted: Tue Jan 13, 2009 10:54 am Post subject: Re: Oldest message age |
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Jedi Knight
Joined: 15 May 2001
Posts: 3264
Location: London, ON Canada
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| chango wrote: |
| I have got an alert Oldest_Message_Age=300 . What could be the error and how to resolve it. |
Talk about giving the most minimal amount of information, obviously you want people to guess at the question & answer, so here goes:
It has been 300 years or weeks or days or minutes or seconds since the message arrived or was picked up or delivered.
Sorry, that's the best my crystal ball can do.
Regards,
Roger Lacroix
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| chango |
| Posted: Tue Jan 13, 2009 12:23 pm Post subject: |
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Newbie
Joined: 08 Jan 2009
Posts: 7
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This is all the information I have
Ip: 40.226.402.96
msgage_gmqc_std EventID: 1/1/1222650 msgage_gmqc_std (Oldest_Message_Age_310 )..
The alert has only this Information . From the Ip we can make out the server and the Qmgr but what is the below line means
msgage_gmqc_std EventID: 1/1/1222650 msgage_gmqc_std (Oldest_Message_Age_310 )
From MQ prespective what needs to be done. |
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| Vitor |
| Posted: Tue Jan 13, 2009 12:46 pm Post subject: |
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Grand High Poobah
Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA
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| chango wrote: |
| From MQ prespective what needs to be done. |
- Find more information, specifically the service tool producing this message (you mentioned a service tool earlier and these do not appear to be WMQ messages, possibly decodes of statisics messages)
- Find out why it's producing these messages (information, warning, error)
- Act accordingly based on this information & your site standards.
_________________
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Insanity is the best defence. |
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| Vitor |
| Posted: Tue Jan 13, 2009 12:52 pm Post subject: |
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Grand High Poobah
Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA
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Possibly another way to look at this is to see how long these messages have been being produced, and see if the queue manager has been apparently running normally through this period. If it has, you could assume that if there's a problem it's not a serious one and wait for a further issue to manifest itself, rather than try and "fix" this and potentially cause a worse problem.
You could use the time to read the infocentre, or perhaps attend some administration training courses.
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Insanity is the best defence. |
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