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MQSeries.net Forum Index » General IBM MQ Support » Error while putting messages

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kiran_raghunam
PostPosted: Tue Oct 07, 2008 12:44 pm    Post subject: Error while putting messages Reply with quote

Apprentice

Joined: 02 May 2006
Posts: 36

Hi,
We found the following errors in the error logs.

AMQ6119: An internal WebSphere MQ error has occurred (WinNT error 5 from
DosOpen.)
EXPLANATION:
MQ detected an unexpected error when calling the operating system. The MQ error
recording routine has been called.
ACTION:
Use the standard facilities supplied with your system to record the problem
identifier, and to save the generated output files. Contact your IBM support
center. Do not discard these files until the problem has been resolved.
----- amqxfdcp.c : 626 --------------------------------------------------------
07/10/2008 17:27:34
AMQ6184: An internal WebSphere MQ error has occurred on queue manager TEST

EXPLANATION:
An error has been detected, and the WebSphere MQ error recording routine has
been called. The failing process is process 2836.
ACTION:
Use the standard facilities supplied with your system to record the problem
identifier, and to save the generated output files. Contact your IBM support
center. Do not discard these files until the problem has been resolved.
------------------------------------------

Contents of FDC:

| Probe Description :- AMQ6119: An internal WebSphere MQ error has occurred |
| (WinNT error 5 from DosOpen.) |
| FDCSequenceNumber :- 0 |
| Comment1 :- WinNT error 5 from DosOpen. |
| |
| Comment2 :- Access is denied. |
| |
| |
+-----------------------------------------------------------------------------+

The mq version info is as follows:
Name: WebSphere MQ
Version: 530
CMVC level: p000-L021011
BuildType: IKAP - (Production)

I have tried cheking the permissions for the user and they are all set correctly ..tried to stop/start the queue manager but it did'nt help either.
Please could someone let me know what could be the reason for this error.
Thanks in advance.
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gbaddeley
PostPosted: Tue Oct 07, 2008 5:50 pm    Post subject: Reply with quote

Jedi Knight

Joined: 25 Mar 2003
Posts: 2538
Location: Melbourne, Australia

Try running MQ trace. The file name it is failing on will probably show up in the trace data.
_________________
Glenn
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bower5932
PostPosted: Tue Oct 07, 2008 5:57 pm    Post subject: Reply with quote

Jedi Knight

Joined: 27 Aug 2001
Posts: 3023
Location: Dallas, TX, USA

I'd also strongly suggest that you move to a supported version of the software.
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kiran_raghunam
PostPosted: Wed Oct 08, 2008 6:50 am    Post subject: Reply with quote

Apprentice

Joined: 02 May 2006
Posts: 36

Thanks for your suggestions..
Yes i agree that moving to MQ6.0 or higher version would eliminate these type of errors...but would like to know what exactly would have caused this issue..
is it something OS related or MQ?
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Regards
Kiran
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