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| Root Cause Analysis of problems |
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| sandy12 |
 Posted: Tue Sep 09, 2008 9:10 pm Post subject: Root Cause Analysis of problems |
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Novice
Joined: 01 Sep 2008
Posts: 14
Location: Hyderabad, India
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Hi MQ Experts,
I'm new to MQ, Can u please tell me what are the Root Cause Analysis of problems, how can we identifi those problems.
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Sandy............... |
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| exerk |
| Posted: Tue Sep 09, 2008 10:58 pm Post subject: |
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Jedi Council
Joined: 02 Nov 2006
Posts: 6339
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Root Cause Analysis:
Root cause analysis (RCA) is a class of problem solving methods aimed at identifying the root causes of problems or events. The practice of RCA is predicated on the belief that problems are best solved by attempting to correct or eliminate root causes, as opposed to merely addressing the immediately obvious symptoms. By directing corrective measures at root causes, it is hoped that the likelihood of problem recurrence will be minimized. However, it is recognized that complete prevention of recurrence by a single intervention is not always possible. Thus, RCA is often considered to be an iterative process, and is frequently viewed as a tool of continuous improvement.
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