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MQSeries.net Forum Index » General IBM MQ Support » Unable to start queue manager

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rohit
PostPosted: Tue Apr 08, 2008 7:01 pm    Post subject: Unable to start queue manager Reply with quote

Apprentice

Joined: 05 Jul 2005
Posts: 40

Hi ,
Currently we are facing an issue in starting the queue manager.When i issue
strmqm it says the following:
AMQ6109: An internal WebSphere MQ error has occurred

no updation in the qmgr/error/AMQERR01.LOG
the error in the mq error log is as follows:
===========================================================
----- amqxfdcx.c : 720 --------------------------------------------------------
04/09/2008 09:34:00 AM
AMQ6125: An internal WebSphere MQ error has occurred.

EXPLANATION:
An internal error has occurred with identifier 20806010. This message is
issued in association with other messages.
ACTION:
Use the standard facilities supplied with your system to record the problem
identifier, and to save the generated output files. Contact your IBM support
center. Do not discard these files until the problem has been resolved.
----- amqxfdcx.c : 686 --------------------------------------------------------
04/09/2008 09:34:00 AM
AMQ6184: An internal WebSphere MQ error has occurred on queue manager HKEST1S1.

EXPLANATION:
An error has been detected, and the WebSphere MQ error recording routine has
been called. The failing process is process 17204.
ACTION:
Use the standard facilities supplied with your system to record the problem
identifier, and to save the generated output files. Contact your IBM support
center. Do not discard these files until the problem has been resolved.
----- amqxfdcx.c : 720 --------------------------------------------------------
===============================================================
also it creates two fdc files.the contents of the fdc files are as follows:
===============================
+-----------------------------------------------------------------------------+
| |
| WebSphere MQ First Failure Symptom Report |
| ========================================= |
| |
| Date/Time :- Wednesday April 09 09:34:00 UTC 2008 |
| Host Name :- ESTESTSVR (Linux 2.4.21-27.0.1.ELsmp) |
| PIDS :- 5724B4104 |
| LVLS :- 530.8 CSD08 |
| Product Long Name :- WebSphere MQ for Linux for Intel |
| Vendor :- IBM |
| Probe Id :- XC027033 |
| Application Name :- MQM |
| Component :- xcsRequestMutexSem |
| Build Date :- Sep 21 2004 |
| CMVC level :- p530-08-L040921 |
| Build Type :- IKAP - (Production) |
| UserID :- 00001001 (mqm) |
| Program Name :- amqzfuma |
| Thread-Process :- 00017204 |
| Thread :- 00000001 |
| QueueManager :- HKEST1S1 |
| ThreadingModel :- LinuxThreads |
| LD_ASSUME_KERNEL :- 2.2.5 |
| Major Errorcode :- xecF_E_UNEXPECTED_SWITCH |
| Minor Errorcode :- OK |
| Probe Type :- MSGAMQ6120 |
| Probe Severity :- 2 |
| Probe Description :- AMQ6120: An internal WebSphere MQ error has occurred. |
| FDCSequenceNumber :- 0 |
| |
+-----------------------------------------------------------------------------+
========================================
+-----------------------------------------------------------------------------+
| |
| WebSphere MQ First Failure Symptom Report |
| ========================================= |
| |
| Date/Time :- Wednesday April 09 09:34:00 UTC 2008 |
| Host Name :- ESTESTSVR (Linux 2.4.21-27.0.1.ELsmp) |
| PIDS :- 5724B4104 |
| LVLS :- 530.8 CSD08 |
| Product Long Name :- WebSphere MQ for Linux for Intel |
| Vendor :- IBM |
| Probe Id :- HL081010 |
| Application Name :- MQM |
| Component :- mqlpgolf |
| Build Date :- Sep 21 2004 |
| CMVC level :- p530-08-L040921 |
| Build Type :- IKAP - (Production) |
| UserID :- 00001001 (mqm) |
| Program Name :- amqzxma0 |
| Thread-Process :- 00017197 |
| Thread :- 00000001 |
| QueueManager :- HKEST1S1 |
| ThreadingModel :- LinuxThreads |
| LD_ASSUME_KERNEL :- 2.2.5 |
| Major Errorcode :- xecF_E_UNEXPECTED_RC |
| Minor Errorcode :- hrcE_MQLO_ACCD |
| Probe Type :- MSGAMQ6118 |
| Probe Severity :- 2 |
| Probe Description :- AMQ6118: An internal WebSphere MQ error has occurred |
| (20806822) |
| FDCSequenceNumber :- 0 |
| Arith1 :- 545286178 20806822 |
| |
+-----------------------------------------------------------------------------+
=============================

Thanks in Advance..
_________________
IBM Certified System Administrator - WebSphere MQ V6.0
------------------------------------
Don't think that you can!...But,Know that you can!..
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Gaya3
PostPosted: Tue Apr 08, 2008 7:24 pm    Post subject: Reply with quote

Jedi

Joined: 12 Sep 2006
Posts: 2493
Location: Boston, US

1. Upgrade your MQ
2. Learn Searching
http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg1IY48858
http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg1IC45816
http://www-1.ibm.com/support/docview.wss?rs=171&context=SSFKSJ&dc=DA400&uid=swg27007221&loc=en_US&cs=UTF-8&am
http://www-1.ibm.com/support/docview.wss?uid=swg21176435



Regards
Gayathri
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Gayathri
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rohit
PostPosted: Wed Apr 09, 2008 9:39 pm    Post subject: Reply with quote

Apprentice

Joined: 05 Jul 2005
Posts: 40

Hi ,
Now the qmgr is up and running.
I just changed the ownership of /var/mqm/log to mqm:mqm.Somebody have changed to some other admin userid.

Thanks for everyone

Regards,
Rohit
_________________
IBM Certified System Administrator - WebSphere MQ V6.0
------------------------------------
Don't think that you can!...But,Know that you can!..
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Gaya3
PostPosted: Wed Apr 09, 2008 9:41 pm    Post subject: Reply with quote

Jedi

Joined: 12 Sep 2006
Posts: 2493
Location: Boston, US

As this is a serious issue, if its on a Production system.

dont make any breaches in the security aspects

Regards
Gayathri
_________________
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Gayathri
-----------------------------------------------
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