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MQSeries.net Forum Index » IBM MQ Installation/Configuration Support » amqzmgr0 generating FDC files

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manojsu
PostPosted: Wed Oct 24, 2007 2:00 am    Post subject: amqzmgr0 generating FDC files Reply with quote

Centurion

Joined: 19 Jul 2006
Posts: 147
Location: Bangalore

Hi All,

The amqzmgr0 process is generating core FDC files on production, how do i know the reason and why is it occuriing and get rid of the same.

The explantion in the FC jus says becoz of WMQ internal error.

Please suggest.

Regards
Manoj
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Gaya3
PostPosted: Wed Oct 24, 2007 2:11 am    Post subject: Reply with quote

Jedi

Joined: 12 Sep 2006
Posts: 2493
Location: Boston, US

Hi

There is something called probe ID in the FDC file, that is an unique number identification of the error.

So let us know that, and mean time search for that probe id in this forum + google, you will get the results.

Regards
Gayathri
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manojsu
PostPosted: Wed Oct 24, 2007 2:49 am    Post subject: Reply with quote

Centurion

Joined: 19 Jul 2006
Posts: 147
Location: Bangalore

Hi,

The Probe Id is XY472033
Major Errorcode :- xecF_E_UNEXPECTED_SYSTEM_RC
Minor Errorcode :- OK
Probe Type :- MSGAMQ6119
Probe Severity :- 2
Probe Description :- AMQ6119: An internal WebSphere MQ error has occurred
(write)
FDCSequenceNumber :- 0
Arith1 :- 32 20
Comment1 :- write

I did try do a google and IBm as well, but dint find anythin fruitful.

Regards
Manoj
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Vitor
PostPosted: Wed Oct 24, 2007 2:52 am    Post subject: Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

An unexpected system return code means what it says - typically (but not always) it's a space, permission or other file system error. Look for clues in the rest of the FDC header.
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Gaya3
PostPosted: Wed Oct 24, 2007 2:55 am    Post subject: Reply with quote

Jedi

Joined: 12 Sep 2006
Posts: 2493
Location: Boston, US

Hi

I am sure, there will be more fdc created with different Probe id's check the full fdc file, or search for probe ids , it will give you the all the probe ids it created.

The parent probe id is different,

Regards
Gayathri
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manojsu
PostPosted: Wed Oct 24, 2007 4:02 am    Post subject: Reply with quote

Centurion

Joined: 19 Jul 2006
Posts: 147
Location: Bangalore

Hi,

Yes the Probe Id's keep changing and its different in every segment, and till now i havent been able to find the root cause.
And also i have checked the space/permissions and it seems fine.

Regards
Manoj
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Gaya3
PostPosted: Wed Oct 24, 2007 4:08 am    Post subject: Reply with quote

Jedi

Joined: 12 Sep 2006
Posts: 2493
Location: Boston, US

manojsu wrote:
Hi,

Yes the Probe Id's keep changing and its different in every segment, and till now i havent been able to find the root cause.
And also i have checked the space/permissions and it seems fine.

Regards
Manoj


as you said, paste all probe ids which ever generated, unless and untill i you dont give any more info, we cant able to solve this issue.
main info is the probe id here.


Regards
Gayathri
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PeterPotkay
PostPosted: Wed Oct 24, 2007 4:10 am    Post subject: Reply with quote

Poobah

Joined: 15 May 2001
Posts: 7722

Quote:

EXPLANATION:
MQ detected an unexpected error when calling the operating system. The MQ error
recording routine has been called.
ACTION:
Use the standard facilities supplied with your system to record the problem
identifier, and to save the generated output files. Contact your IBM support
center.
Do not discard these files until the problem has been resolved.


That's good advice to follow.
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manojsu
PostPosted: Wed Oct 24, 2007 5:45 am    Post subject: Reply with quote

Centurion

Joined: 19 Jul 2006
Posts: 147
Location: Bangalore

Hi,

The Probe Ids are

Probe Id :- XY472033
Application Name :- MQM
Component :- xcsSimplePipeWrite
SCCS Info :- lib/cs/unix/amqxpipx.c, 1.11

Probe Id :- ZX074062
Application Name :- MQM
Component :- zxpQueryProcess
SCCS Info :- cmd/zmain/amqzmgr0.c, 1.116

Which occur alternatively.

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Manoj
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Gaya3
PostPosted: Wed Oct 24, 2007 5:54 am    Post subject: Reply with quote

Jedi

Joined: 12 Sep 2006
Posts: 2493
Location: Boston, US

Hi

There is some issue in writing the log file, please check the read/write permission is correct.

http://www-1.ibm.com/support/docview.wss?rs=171&context=SSFKSJ&dc=DB520&uid=swg21221357&loc=en_US&cs=UTF-8&lang=en

http://www.mail-archive.com/mqseries@listserv.meduniwien.ac.at/msg07550.html

These are some links related to the above issue.

if you scroll down to the first fdc file, you will get the correct fdc, these are related to the previous probe ids

Regards
Gayathri
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manojsu
PostPosted: Wed Oct 24, 2007 6:37 am    Post subject: Reply with quote

Centurion

Joined: 19 Jul 2006
Posts: 147
Location: Bangalore

+-----------------------------------------------------------------------------+
| |
| WebSphere MQ First Failure Symptom Report |
| ========================================= |
| |
| Date/Time :- Wednesday October 24 10:45:42 BST 2007 |
| Host Name :- mogadishu (AIX 5.3) |
| PIDS :- 5724H7201 |
| LVLS :- 6.0.0.0 |
| Product Long Name :- WebSphere MQ for AIX |
| Vendor :- IBM |
| Probe Id :- XY472033 |
| Application Name :- MQM |
| Component :- xcsSimplePipeWrite |
| SCCS Info :- lib/cs/unix/amqxpipx.c, 1.11 |
| Line Number :- 1683 |
| Build Date :- May 19 2005 |
| CMVC level :- p000-L050519 |
| Build Type :- IKAP - (Production) |
| UserID :- 00000203 (esbprd) |
| Program Name :- amqzmgr0 |
| Addressing mode :- 64-bit |
| Process :- 266300 |
| Thread :- 1 |
| QueueManager :- PBKRNG01 |
| ConnId(3) QM-P :- 5 |
| Major Errorcode :- xecF_E_UNEXPECTED_SYSTEM_RC |
| Minor Errorcode :- OK |
| Probe Type :- MSGAMQ6119 |
| Probe Severity :- 2 |
| Probe Description :- AMQ6119: An internal WebSphere MQ error has occurred |
| (write) |
| FDCSequenceNumber :- 2 |
| Arith1 :- 32 20 |
| Comment1 :- write |
| |
+-----------------------------------------------------------------------------+

| |
| WebSphere MQ First Failure Symptom Report |
| ========================================= |
| |
| Date/Time :- Wednesday October 24 10:45:42 BST 2007 |
| Host Name :- mogadishu (AIX 5.3) |
| PIDS :- 5724H7201 |
| LVLS :- 6.0.0.0 |
| Product Long Name :- WebSphere MQ for AIX |
| Vendor :- IBM |
| Probe Id :- ZX074062 |
| Application Name :- MQM |
| Component :- zxpQueryProcess |
| SCCS Info :- cmd/zmain/amqzmgr0.c, 1.116 |
| Line Number :- 3354 |
| Build Date :- May 19 2005 |
| CMVC level :- p000-L050519 |
| Build Type :- IKAP - (Production) |
| UserID :- 00000203 (esbprd) |
| Program Name :- amqzmgr0 |
| Addressing mode :- 64-bit |
| Process :- 266300 |
| Thread :- 1 |
| QueueManager :- PBKRNG01 |
| ConnId(3) QM-P :- 5 |
| Major Errorcode :- xecF_E_UNEXPECTED_SYSTEM_RC |
| Minor Errorcode :- OK |
| Probe Type :- MSGAMQ6119 |
| Probe Severity :- 2 |
| Probe Description :- AMQ6119: An internal WebSphere MQ error has occurred |
| () |
| FDCSequenceNumber :- 3 |
| |
+-----------------------------------------------------------------------------+

The above is the complete snapshot of the FFST file, I have checked for the any access permission for the log files, but all seems normal...

But still the FDC are gettin generated

Regards
Manoj
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Vitor
PostPosted: Wed Oct 24, 2007 6:40 am    Post subject: Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

It's time for that PMR which PeterPotkay suggested
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Gaya3
PostPosted: Wed Oct 24, 2007 6:45 am    Post subject: Reply with quote

Jedi

Joined: 12 Sep 2006
Posts: 2493
Location: Boston, US

Hi

Whats your mq version and the refresh pack that you have installed
LVLS :- 6.0.0.0 |

go ahead and raise a PMR

Regards
Gayathri
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bbburson
PostPosted: Wed Oct 24, 2007 6:48 am    Post subject: Reply with quote

Partisan

Joined: 06 Jan 2004
Posts: 378
Location: Nowhere near a queue manager

manojsu wrote:
| LVLS :- 6.0.0.0 |


Probably want to get to 6.0.2.x (whatever the latest level is).
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manojsu
PostPosted: Wed Oct 24, 2007 7:45 am    Post subject: Reply with quote

Centurion

Joined: 19 Jul 2006
Posts: 147
Location: Bangalore

Hi,

We are V6.0.0.0.. and yeah would go for an PMR, but wanted to know if there is something that i am missing out beofrei can go to IBM and probably mqseries.net can help.

Regards
Manoj
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