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pothureddy
PostPosted: Tue Oct 30, 2012 6:23 am    Post subject: Message Broker monitoring Reply with quote

Newbie

Joined: 18 Oct 2012
Posts: 8

We are using CA Introscope for MQ/WMB monitoring. Introscope agent is able to connect to the queue manager and can get the status of queue manager. But when it tries to get the status of Broker it is getting below error. We are using MQ7 and MB8 on linux environment

10/30/12 08:49:58 AM CDT [DEBUG] [com.wily.powerpack.websphereMQ.agent.MQMonitor.MBMonitor.v7.MBTreeConfigMain ] There are communication problems with the broker; required information was not received before a timeout occ urred. Ensure that the broker is running. (object type='Broker', UUID='?', attribute='name')
10/30/12 08:49:58 AM CDT [FATAL] [com.wily.powerpack.websphereMQ.agent.MQMonitor.MBMonitor.v7.MBTreeConfigMain ] Broker VIERSBROKER is not initialized.
10/30/12 08:49:58 AM CDT [FATAL] [com.wily.powerpack.websphereMQ.agent.MQMonitor.MBMonitor.v7.MBTreeConfigMain ] Start the Broker VIERSBROKER and run MB Agent again.
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Vitor
PostPosted: Tue Oct 30, 2012 6:30 am    Post subject: Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

Does the version of Introscope you're using support WMB8?

Does the MB Agent run inside a correctly profiled command shell?

Does the MB Agent have the correct authorities?

What have you done already to try and diagnose the problem?

Did this used to work and fail after a recent change, or has this never worked because you've just thrown it together and posted here on the first problem?
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mqjeff
PostPosted: Tue Oct 30, 2012 6:53 am    Post subject: Re: Message Broker monitoring Reply with quote

Grand Master

Joined: 25 Jun 2008
Posts: 17447

pothureddy wrote:
Start the Broker VIERSBROKER and run MB Agent again.

clearly you need to issue mqsicreateexecutiongroup.
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pothureddy
PostPosted: Tue Oct 30, 2012 7:21 am    Post subject: Reply with quote

Newbie

Joined: 18 Oct 2012
Posts: 8

I'm a new Bee to Message Broker.

Accoring to CA, the introscope we are using supports WMB8

MBAgent run inside a correctly profiled command shell?
No idea what it is? can you please help me

MB agent have the correct authorities? since we are able to connect to the queue manager and the broker VIERSBROKER is running on queue manager, I think MB agent has correct authorities. I may be wrong, probably I'm missing certain parameters in the MB agent settings.


we are successful in connecting to queue manager but we were never able to connect to the Broker VIERSBROKER

To diagnose the problem, we checked the status of the message broker, it is running on queuemanager

we added "introsvr"(with which we connect to MQ) account to the mqbrkrs group.

when we stared MB agent below is the error we are getting

10/30/2012 09:13:32 AM - Process(10630.5) User(mqm) Program(amqrmppa)
Host(mqservername)
AMQ9209: Connection to host 'MBAgentservername (xx.xxx.xx.24)' closed.

EXPLANATION:
An error occurred receiving data from 'mbagentservername (xx.xxx.xx.24)' over TCP/IP.
The connection to the remote host has unexpectedly terminated.

10/30/2012 09:13:32 AM - Process(10630.5) User(mqm) Program(amqrmppa)
Host(servername)
AMQ9999: Channel program ended abnormally.

EXPLANATION:
Channel program 'SYSTEM.BKR.CONFIG' ended abnormally.
ACTION:
Look at previous error messages for channel program 'SYSTEM.BKR.CONFIG' in the
error files to determine the cause of the failure.
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pothureddy
PostPosted: Tue Oct 30, 2012 7:36 am    Post subject: Reply with quote

Newbie

Joined: 18 Oct 2012
Posts: 8

mqsilist
BIP1284I: Broker 'VIERSBROKER' on queue manager 'vrm.queue.manager' is running.
BIP8071I: Successful command completion.
[mqm@servername ~]$ mqsilist VIERSBROKER -e VIERSEGroup1
BIP1275I: Application 'HistoryServiceProxy_Flows' on execution group 'V
BIP8071I: Successful command completion.

There is already an execution group created
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Vitor
PostPosted: Tue Oct 30, 2012 7:36 am    Post subject: Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

pothureddy wrote:
MBAgent run inside a correctly profiled command shell?
No idea what it is? can you please help me


If you don't know that MB commands need a specific set up in a command shell, you shouldn't be doing this.

pothureddy wrote:
since we are able to connect to the queue manager and the broker VIERSBROKER is running on queue manager, I think MB agent has correct authorities.


I think you're wrong. I think WMB has a separate authority structure to WMQ and if you've configured broker to run using the same structure as the queue manager then that's going to cause problems later.

pothureddy wrote:
I may be wrong


Maybe.

pothureddy wrote:
probably I'm missing certain parameters in the MB agent settings.


Why are you posting here if you're so sure what's wrong?

pothureddy wrote:
10/30/2012 09:13:32 AM - Process(10630.5) User(mqm) Program(amqrmppa)
Host(mqservername)
AMQ9209: Connection to host 'MBAgentservername (xx.xxx.xx.24)' closed.

EXPLANATION:
An error occurred receiving data from 'mbagentservername (xx.xxx.xx.24)' over TCP/IP.
The connection to the remote host has unexpectedly terminated.

10/30/2012 09:13:32 AM - Process(10630.5) User(mqm) Program(amqrmppa)
Host(servername)
AMQ9999: Channel program ended abnormally.

EXPLANATION:
Channel program 'SYSTEM.BKR.CONFIG' ended abnormally.
ACTION:
Look at previous error messages for channel program 'SYSTEM.BKR.CONFIG' in the
error files to determine the cause of the failure.


And why didn't you include this in your first post? Perhaps you can fix this by changing some agent parameters.

Or you could correct your configuration. Or as my most worthy associate indicates, complete it.
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pothureddy
PostPosted: Tue Oct 30, 2012 8:13 am    Post subject: Reply with quote

Newbie

Joined: 18 Oct 2012
Posts: 8

And why didn't you include this in your first post? Perhaps you can fix this by changing some agent parameters

I apologize for not including. Could you please let me know what parameters I've to change.
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Vitor
PostPosted: Tue Oct 30, 2012 9:37 am    Post subject: Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

pothureddy wrote:
I apologize for not including. Could you please let me know what parameters I've to change.


You're the one who said:

pothureddy wrote:
probably I'm missing certain parameters in the MB agent settings.


I think your installation is hosed up. Along with the way you're running the agent and/or the broker.
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