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MQSeries.net Forum Index » General IBM MQ Support » Supported client configurations?

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sethryan
PostPosted: Wed Jun 13, 2007 11:35 am    Post subject: Supported client configurations? Reply with quote

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Joined: 21 Apr 2005
Posts: 10

I've read a few posts here that say that the only supported client configuration is to have the full client installed.

Will IBM refuse support if we don't install the client?

The reason I ask is because for our JMS applications we want to avoid having to manage client installations across hundreds of servers. So if we can bundle just the JARS with the application it would be swell. But if its not supported, someone please point me to documentation on IBM's site or the MQ information center that says this.

TIA
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jefflowrey
PostPosted: Wed Jun 13, 2007 12:03 pm    Post subject: Reply with quote

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Joined: 16 Oct 2002
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You have to manage application server installs across hundres of servers - assuming you're running JMS under an app server. Or application installs across hundreds of servers, if you're not.

It's no different to manage MQ Client installs.

If you're dealing with hundreds of servers, then the value proposition of a software provisioning system is pretty clear. And the MQ Client install should be compatible with most software provisioning systems.

You can also look at Support Pack MS6A if your servers are running on Unix.
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sethryan
PostPosted: Wed Jun 13, 2007 12:40 pm    Post subject: Reply with quote

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Joined: 21 Apr 2005
Posts: 10

I prefer not to manage the client installs but thanks for the suggestion.

I just want to verify the rumor that IBM doesn't support you if you are just using the jars without the client installed.
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RogerLacroix
PostPosted: Wed Jun 13, 2007 1:18 pm    Post subject: Reply with quote

Jedi Knight

Joined: 15 May 2001
Posts: 3264
Location: London, ON Canada

Hi,

Read the 'License' file, it talks about 'program distribution'.

Secondly, since when does an 'Application Team' ever manage an install of a system resource? Do you manage the installation of the OS or ftp server or telnet server or LDAP services or etc.. I don't think so. Get the appropriate team at your company to install the product the correct way.

Regards,
Roger Lacroix
Capitalware Inc.
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sethryan
PostPosted: Wed Jun 13, 2007 2:26 pm    Post subject: Reply with quote

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Joined: 21 Apr 2005
Posts: 10

I'm afraid I don't see what you are talking about. There is no 'License' file in the client or server installs. Looking at the English.txt in /opt/mqm/licenses I don't see anything that says I can't copy the jars to another box and use them to connect to MQ.

Can you spell it out to me?
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fjb_saper
PostPosted: Wed Jun 13, 2007 2:55 pm    Post subject: Reply with quote

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Joined: 18 Nov 2003
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sethryan wrote:
I'm afraid I don't see what you are talking about. There is no 'License' file in the client or server installs. Looking at the English.txt in /opt/mqm/licenses I don't see anything that says I can't copy the jars to another box and use them to connect to MQ.

Can you spell it out to me?


Yes but when you copy only the jar files a number of things may not happen correctly like CCSID conversion and other things more undocumented...
Even referencing the jars from a non standard location (other than <MQinstall>/java/lib) can have unforseen side effects...

So install the full client already!
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RogerLacroix
PostPosted: Thu Jun 14, 2007 9:24 am    Post subject: Reply with quote

Jedi Knight

Joined: 15 May 2001
Posts: 3264
Location: London, ON Canada

sethryan wrote:
I'm afraid I don't see what you are talking about. There is no 'License' file in the client or server installs. Looking at the English.txt in /opt/mqm/licenses I don't see anything that says I can't copy the jars to another box and use them to connect to MQ.

Yes, that is the license file. It is legal-eze, so of course it will not say jar file but it does have 'The Program' definition.

sethryan wrote:
Can you spell it out to me?

Besides the license file, have you read the 'Quick Beginning' guide for your particular platform? It has specific instructions on how to install and the different ways you can install MQ. None of which says you can simply copy the jar files.

Finally, when you contact IBM for MQ support, they have a standard list of commands that they are going to ask you to run: dspmq, dspmqver, etc..
As soon as they hear you say, 'oh, I didn't install MQ, I just copied the jar files', they are going to say please install it as per the manual and then call us back.

Regards,
Roger Lacroix
Capitalware Inc.
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jefflowrey
PostPosted: Thu Jun 14, 2007 9:27 am    Post subject: Reply with quote

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Joined: 16 Oct 2002
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Of course, the proper channel for answering this question is not actually random strangers on the Internet - but like all other licensing questions, this starts with your IBM Sales representative. IBM Support wlil provide support for the product under the terms of the license for the product and under the terms of the support agreement you have. So this is a licensing question more than anything else.

You could, since this is a "support" question, open a PMR to ask support directly. But that would make Nigelg cranky, so it's not recommended.
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