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MQSeries.net Forum Index » General Discussion » Maintenance cost for the Websphere/MQ software?

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dhanaraj
PostPosted: Mon Mar 26, 2007 8:44 am    Post subject: Maintenance cost for the Websphere/MQ software? Reply with quote

Voyager

Joined: 10 Aug 2004
Posts: 92

Can any one help me how much is the maintenance cost for the Websphere/MQ software per yr?
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elvis_gn
PostPosted: Mon Mar 26, 2007 8:49 am    Post subject: Reply with quote

Padawan

Joined: 08 Oct 2004
Posts: 1905
Location: Dubai

Hi dhanaraj,

If you are asking about updates, fixes and stuff, they are freely available on the IBM site...

If you are asking about support when something goes wrong and you can't figure out a solution....you should call the IBM sales dept.

Regards.
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UglyAngelX
PostPosted: Mon Mar 26, 2007 8:57 am    Post subject: Reply with quote

Voyager

Joined: 04 Dec 2001
Posts: 90
Location: BEARS FAN IN STEELER COUNTRY

You definitely need to contact your rep. It is all going to depend on the contract you already have setup with IBM. I have worked at some companies that pay out a lot of money for the support and I have worked at one that paid very little.
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dhanaraj
PostPosted: Mon Mar 26, 2007 8:57 am    Post subject: Reply with quote

Voyager

Joined: 10 Aug 2004
Posts: 92

Thanks elvis_gn.

But we have IBM support for 1 yr. After that we need to renew lic and support each yr.
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Michael Dag
PostPosted: Mon Mar 26, 2007 9:36 am    Post subject: Reply with quote

Jedi Knight

Joined: 13 Jun 2002
Posts: 2607
Location: The Netherlands (Amsterdam)

dhanaraj wrote:
Thanks elvis_gn.

But we have IBM support for 1 yr. After that we need to renew lic and support each yr.

uhm, then check the invoice, it should be on there
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SAFraser
PostPosted: Tue Mar 27, 2007 10:37 am    Post subject: Reply with quote

Shaman

Joined: 22 Oct 2003
Posts: 742
Location: Austin, Texas, USA

Like the others said, your sales rep is the best source of information.

As a general rule, the annual maintenance renewal will be approximately 20% of the original purchase price. But it can be different depending on the type of business you are (government, private, etc.) and depending on other things, too, such as the negotiated initial purchase.

Before everyone starts hollering at me, please notice that I said general rule and I said he should check with his sales rep. I was just trying to give him an "order of magnitude" idea of the cost.
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