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MQSeries.net Forum Index » IBM MQ Installation/Configuration Support » Problem during install MQ 5.3 on Win XP

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LiveStone
PostPosted: Wed Mar 14, 2007 5:49 am    Post subject: Problem during install MQ 5.3 on Win XP Reply with quote

Newbie

Joined: 14 Mar 2007
Posts: 2

Hi, I am trying to install MQ Server version 5.3 on WinXP Pro SP2, but I always get the following error:
"One or more problem occurred. Review the MSI log file for details (AMQ4739)".

The first error appeared in the log file:

    MSI (c) (18:54) [14:40:40:499]: Leaked MSIHANDLE (21) of type 790550 for thread 3968
    MSI (c) (18:54) [14:40:40:499]: Leaked MSIHANDLE (20) of type 790541 for thread 3968
    MSI (c) (18:54) [14:40:40:499]: Note: 1: 2769 2: iwiInstallInitPri 3: 15
    DEBUG: Error 2769: Custom Action iwiInstallInitPri did not close 15 MSIHANDLEs.
    Internal Error 2769. iwiInstallInitPri, 15
    Action ended 14:40:40: iwiInstallInitPri. Return value 1.
    MSI (c) (18:80) [14:40:40:499]: Doing action: amqispsn.exe
    Action 14:40:40: amqispsn.exe.


and then (if it's important):
    1: 14:42:29 MQCA iwiCheckSourceAvailable info: D:\distr\dev\IBM\WS\CD1-1\win\WAS\messaging\server\MQSeries\Msi\program files\IBM\WebSphere MQ\bin\amqicsdn.exe
    1: 14:42:29 MQCA iwiCheckSourceAvailable info: Component 'Server_base' Installed: 2 Action: 3
    1: 14:42:29 MQCA iwiCheckSourceAvailable info: This component has no key file specified.
    1: 14:42:29 MQCA iwiCheckSourceAvailable info: Component 'GuiAdmin_base' Installed: 2 Action: 3
    1: 14:42:29 MQCA iwiCheckSourceAvailable info: This component has no key file specified.
    1: 14:42:29 MQCA iwiCheckSourceAvailable info: Component 'MQSeriesServices' Installed: 2 Action: 3
    1: 14:42:29 MQCA iwiCheckSourceAvailable info: =============|||| Error, failure, problem, warning ||||=============
    1: 14:42:29 MQCA iwiCheckSourceAvailable info: vvvv vvvv
    1: 14:42:29 MQCA iwiCheckSourceAvailable info: ***Key file not found in source:
    1: 14:42:29 MQCA iwiCheckSourceAvailable info: D:\distr\dev\IBM\WS\CD1-1\win\WAS\messaging\server\MQSeries\Msi\program files\IBM\WebSphere MQ\bin\amqsvc.exe
    1: 14:42:29 MQCA iwiCheckSourceAvailable info: Component 'MQSeries.msc_en_us' Installed: 2 Action: 3
    1: 14:42:29 MQCA iwiCheckSourceAvailable info: =============|||| Error, failure, problem, warning ||||=============
    1: 14:42:29 MQCA iwiCheckSourceAvailable info: vvvv vvvv
    1: 14:42:29 MQCA iwiCheckSourceAvailable info: ***Key file not found in source:


I've read the related topics on this theme, but I couldn't get help of them.
I also suppose that it could be the sharing violation, according to ibm support topic http://www-1.ibm.com/support/docview.wss?uid=swg21192140
but i can't figure out how to prevent violation.

Please, help me out.
Thanks in advance!
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sylvester
PostPosted: Tue Mar 20, 2007 1:25 am    Post subject: MQ 5.3 and windows XP sp2 installation problem Reply with quote

Newbie

Joined: 20 Mar 2007
Posts: 1

Hi
it seams that the MSI installer is the problem
try to do one of the following
1. kill the MSI installer process from the task manager and restart the MSI service
2. update the MSI installer from Microsoft ad reboot the computer
it should solve the problem. for me it did the job
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LiveStone
PostPosted: Fri Mar 23, 2007 7:04 am    Post subject: Reply with quote

Newbie

Joined: 14 Mar 2007
Posts: 2

Sylvester, thanks for your help. I appreciate it.
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