| Author |
Message
|
| nikhils33 |
 Posted: Wed Mar 07, 2007 8:34 am Post subject: Error in Application Event log every 20 minutes |
 |
|
Newbie
Joined: 07 Mar 2007
Posts: 5
|
All,
I am using Windows 2000, Web Sphere MQ server 5.3 with CSD 13.
Every 20 minutes I see the following errors in my Windows Application Event log.
Event Type: Error
Event Source: WebSphere MQ
Event Category: None
Event ID: 9999
Date: 3/7/2007
Time: 11:24:48 AM
User: N/A
Computer: RTS-MQS
Description:
Channel program ended abnormally.
Channel program 'XYZ.TO.ZYX' ended abnormally.
Look at previous error messages for channel program ' XYZ.TO.ZYX' in the error files to determine the cause of the failure.
Next error
Event Type: Error
Event Source: WebSphere MQ
Event Category: None
Event ID: 9558
Date: 3/7/2007
Time: 11:24:48 AM
User: N/A
Computer: RTS-MQS
Description:
Remote Channel is not currently available.
The channel program ended because the channel 'XYZ.TO.ZYX' is not currently available on the remote system. This could be because the channel is disabled or that the remote system does not have sufficient resources to run a further channel.
Check the remote system to ensure that the channel is available to run, and retry the operation.
AND one more
Event Type: Information
Event Source: WebSphere MQ
Event Category: None
Event ID: 9002
Date: 3/7/2007
Time: 11:24:47 AM
User: N/A
Computer: RTS-MQS
Description:
Channel 'XYZ.TO.ZYX' is starting.
Channel 'XYZ.TO.ZYX' is starting.
None.
These 2 errors and one information are created every 20 minutes. It looks like my channel is resetting itself every 20 minutes.
Any suggestions/ideas on how I can prevent this.
Appreciate your help. |
|
| Back to top |
|
 |
| jefflowrey |
| Posted: Wed Mar 07, 2007 8:39 am Post subject: |
|
|
Grand Poobah
Joined: 16 Oct 2002
Posts: 19981
|
It looks like it's never able to start successfully, because
| Quote: |
| the channel 'XYZ.TO.ZYX' is not currently available on the remote system. |
| Quote: |
| Check the remote system to ensure that the channel is available to run, and retry the operation. |
_________________
I am *not* the model of the modern major general. |
|
| Back to top |
|
|
| nikhils33 |
| Posted: Wed Mar 07, 2007 8:42 am Post subject: |
|
|
Newbie
Joined: 07 Mar 2007
Posts: 5
|
| Well during the 20 minute period between the errors I am able to send requests and receive response which indicates that the channel was started and is running. |
|
| Back to top |
|
|
| Vitor |
| Posted: Wed Mar 07, 2007 8:43 am Post subject: |
|
|
Grand High Poobah
Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA
|
What do the logs say on the remote system?
_________________
Honesty is the best policy.
Insanity is the best defence. |
|
| Back to top |
|
|
| jefflowrey |
| Posted: Wed Mar 07, 2007 8:43 am Post subject: |
|
|
Grand Poobah
Joined: 16 Oct 2002
Posts: 19981
|
Do you see a RUNNING channel status on this particular channel?
Do you have a firewall in between the two machines? Is it configured to close all connections after 20 minutes?
_________________
I am *not* the model of the modern major general. |
|
| Back to top |
|
|
| nikhils33 |
| Posted: Wed Mar 07, 2007 8:45 am Post subject: |
|
|
Newbie
Joined: 07 Mar 2007
Posts: 5
|
I do not have access to the logs on the remote system as its a different company we connecting to.
Regarding the firewall, I am not sure but I will check right now to see if there is anything setup to close connections between the two systems. |
|
| Back to top |
|
|
| jefflowrey |
| Posted: Wed Mar 07, 2007 8:47 am Post subject: |
|
|
Grand Poobah
Joined: 16 Oct 2002
Posts: 19981
|
| nikhils33 wrote: |
| I do not have access to the logs on the remote system as its a different company we connecting to. |
Ask them to stop dropping the channel. 
_________________
I am *not* the model of the modern major general. |
|
| Back to top |
|
|
| Vitor |
| Posted: Wed Mar 07, 2007 8:51 am Post subject: Re: Error in Application Event log every 20 minutes |
|
|
Grand High Poobah
Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA
|
| nikhils33 wrote: |
Check the remote system to ensure that the channel is available to run, and retry the operation. |
You need to at least follow the hint in the message, even if it is a differnet company..... 
_________________
Honesty is the best policy.
Insanity is the best defence. |
|
| Back to top |
|
|
| nikhils33 |
| Posted: Wed Mar 07, 2007 8:56 am Post subject: |
|
|
Newbie
Joined: 07 Mar 2007
Posts: 5
|
| I have asked them to look into it. Just wanted to make sure that there is nothing wrong on my end or my configuration of the channel which is causing this problem. |
|
| Back to top |
|
|
| zpat |
| Posted: Wed Mar 07, 2007 9:29 am Post subject: |
|
|
Jedi Council
Joined: 19 May 2001
Posts: 5866
Location: UK
|
| Do you connect through a firewall which drops the connection after a time? |
|
| Back to top |
|
|
| nikhils33 |
| Posted: Wed Mar 07, 2007 11:08 am Post subject: |
|
|
Newbie
Joined: 07 Mar 2007
Posts: 5
|
| The network guys checked the firewall and it looks like there is nothing on our end which is dropping the connection every 20 minutes. |
|
| Back to top |
|
|
| Nigelg |
| Posted: Wed Mar 07, 2007 1:34 pm Post subject: |
|
|
Grand Master
Joined: 02 Aug 2004
Posts: 1046
|
Are you sure you are checking the right channel?
The msg looks like it is produced from a RETRYING channel which is starting and failing every 20 minutes, 1200 seconds, the default LONGRTY (long retry) interval. There should be corresponding msgs in the qmgr error logs.
_________________
MQSeries.net helps those who help themselves.. |
|
| Back to top |
|
|
|
|
