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MQSeries.net Forum Index » General IBM MQ Support » Got error message MQCONN Failed, reason code 2035

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Bni
PostPosted: Fri Dec 01, 2006 7:55 am    Post subject: Got error message MQCONN Failed, reason code 2035 Reply with quote

Apprentice

Joined: 09 Aug 2006
Posts: 29

MQ manager is running fine when we saw this error message. It is from an executable from application side triggered by MQ( run by mqm id). What this executable does is to access one of the queues( let's say queue A) and logged an error message from the log file. It has been running for years and we did not make any changes in MQ side and certainly there is are code changes for that executable. I can see that messages are piling up for queue A while we don't have any issues for the other queues. We recycled mq serveral times and we still saw the problem. After several hours, the problem suddenly went away. Any ideas what might be cause?

Appreciate your inputs.

Thanks
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kevinf2349
PostPosted: Fri Dec 01, 2006 9:31 am    Post subject: Reply with quote

Grand Master

Joined: 28 Feb 2003
Posts: 1311
Location: USA

What changes were made to the security system?
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bruce2359
PostPosted: Fri Dec 01, 2006 11:15 am    Post subject: Reply with quote

Guest




Reason Code 2035 us a secuity violation. So, the application did an MQCONNECT to make contact with the qmgr. That is where the violation occured.

So, look at who was signed on to run the program. Make sure that the userid is authorized to MQCONN in the domain security.
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Bni
PostPosted: Fri Dec 01, 2006 3:16 pm    Post subject: The executable program Reply with quote

Apprentice

Joined: 09 Aug 2006
Posts: 29

is triggered by MQ whenever there is a message in the queue, so the user id to run this program is always mqm( that has been the case from day 1). We don't know if there are any security changes made in the system. But certainly we did not make any changes and there are no code changes either. The weirdest thing is that this problem went away several hours later after it appeared. We never saw this issue in the past years!
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kevinf2349
PostPosted: Fri Dec 01, 2006 7:20 pm    Post subject: Re: The executable program Reply with quote

Grand Master

Joined: 28 Feb 2003
Posts: 1311
Location: USA

Bni wrote:
We don't know if there are any security changes made in the system.


Check the logs. My guess is someone changed a security setting somewhere
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Bni
PostPosted: Mon Dec 04, 2006 9:50 am    Post subject: Reply with quote

Apprentice

Joined: 09 Aug 2006
Posts: 29

Which log are you referring to? The system logs or for MQ error log?
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kevinf2349
PostPosted: Mon Dec 04, 2006 10:15 am    Post subject: Reply with quote

Grand Master

Joined: 28 Feb 2003
Posts: 1311
Location: USA

The Event logs under the event viewer.

The MQ logs probably won't show anything, but if someone has been tinkering with security it should be in the event logs (unless it isn't a windows system of course, or they have deleted them).
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killer
PostPosted: Mon Dec 04, 2006 10:46 am    Post subject: Reply with quote

Apprentice

Joined: 06 Jul 2006
Posts: 35

Without making change in Security it's not possible to get 2035 error,if it's running for years as u told.

Apllication had lost it's authority to make connection with Qmgr.So you get error 2035.

As suggestion ,please check the security setting once.
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Bni
PostPosted: Thu Dec 07, 2006 8:21 am    Post subject: Reply with quote

Apprentice

Joined: 09 Aug 2006
Posts: 29

Appreciate all the answers and suggestions. Ask one final question, where is the security located? and where is the event log? We are using MQ5.0. The only log files I know is in /var/mqm/errors/log(where FDC files are located); and in /var/mqm/qmgrs/qmanager/errors/log. I am quite new to MQ. Thank you very much
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Vitor
PostPosted: Thu Dec 07, 2006 8:26 am    Post subject: Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

Bni wrote:
We are using MQ5.0.


Upgrade. Soon. That's very old.

You view security via the command line interface.

Event log assumes you're running on Windows, while the path you've quoted implies Unix where the logs are where you claim.
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jefflowrey
PostPosted: Thu Dec 07, 2006 8:28 am    Post subject: Reply with quote

Grand Poobah

Joined: 16 Oct 2002
Posts: 19981

You should not be using MQ v5.0.

The minimum you should be using is MQ v5.3.

kevinf2349 was assuming you were using Windows when he said "event log".
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Bni
PostPosted: Thu Dec 07, 2006 11:41 am    Post subject: Reply with quote

Apprentice

Joined: 09 Aug 2006
Posts: 29

Thank you very much. We all know 5.0 is very old and it is very dangerous, but that is the way we are now. Appreciate all your help.
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Bni
PostPosted: Mon Jan 01, 2007 2:57 am    Post subject: We just got this 2035 alert around 3:51AM US central today. Reply with quote

Apprentice

Joined: 09 Aug 2006
Posts: 29

I really have no idea to troubleshoot this problem. As a support person, I certainly did not make any changes. There are no fdc report generated, and there are no obvious error messages related to this in MQ log files. Anybody can offer me more directions on this? Thanks
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Bni
PostPosted: Mon Jan 01, 2007 3:38 am    Post subject: Reply with quote

Apprentice

Joined: 09 Aug 2006
Posts: 29

Anybody can help me to issue a command on command line to check the MQ security setting in HP system? We are using MQ 5.0. Please help. Thanks
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JosephGramig
PostPosted: Mon Jan 01, 2007 5:14 am    Post subject: Reply with quote

Grand Master

Joined: 09 Feb 2006
Posts: 1244
Location: Gold Coast of Florida, USA

Well, you need to consult with your SA (system administrator) and see if any HPUX patches have been applied.

If this is the case, you are now have an incompatible system. This might or might not be resolved by regressing the patches. You probably only have one choice and that is to upgrade.

Good luck!
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Administrator - IBM WebSphere MQ (WMQ) V6.0, IBM WebSphere Message Broker (WMB) V6.1 & V6.0
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