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MQSeries.net Forum Index » General IBM MQ Support » Channel program ended abnormally

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SleeplessWithMQ
PostPosted: Fri Dec 08, 2006 9:07 am    Post subject: Channel program ended abnormally Reply with quote

Newbie

Joined: 08 Dec 2006
Posts: 1

Our sender channels are going down abnormally.
The first error we see is:
12/07/2006 08:11:18 PM - Process(17811.1) User(mqm) Program(runmqchl)
AMQ9208: Error on receive from host 162 (162.XXX.XXX.XXX).

EXPLANATION:
An error occurred receiving data from 162 (162.XXX.XXX.XXX) over TCP/IP. This
may be due to a communications failure.
ACTION:
The return code from the TCP/IP (read) call was 104 (X'68'). Record these
values and tell the systems administrator.

The channels will end and then try to restart, this can continue for up to a couple of hours. Once it connects everything is good for a while.

Our network team saw FIN packets from the other end. Is there anyway to find out more information?
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mvic
PostPosted: Fri Dec 08, 2006 9:28 am    Post subject: Re: Channel program ended abnormally Reply with quote

Jedi

Joined: 09 Mar 2004
Posts: 2080

SleeplessWithMQ wrote:
EXPLANATION:
An error occurred receiving data from 162 (162.XXX.XXX.XXX) over TCP/IP. This
may be due to a communications failure.
ACTION:
The return code from the TCP/IP (read) call was 104 (X'68'). Record these
values and tell the systems administrator.

The channels will end and then try to restart, this can continue for up to a couple of hours. Once it connects everything is good for a while.

Our network team saw FIN packets from the other end. Is there anyway to find out more information?

Assuming this is Linux, errno 104 is ECONNRESET. This is a common condition, which MQ will recover from, using Retry logic. Mostly the first place to look is any/all of the firewalls in the route between your channel programs. MQ channels will create long-lived TCP/IP connections, and some firewalls are configured to end long-running connections, regardless of the fact they are in use. This may or may not be the problem in your case - another possible reason is that someone tripped over the ethernet cable, and it got unplugged...

EDIT: Corrected to point out that MQ can recover using Retry.
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