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MQSeries.net Forum Index » WebSphere Message Broker (ACE) Support » [SOLVED] Problem in installing fixpac for Broker and Toolkit

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jeevan
PostPosted: Tue Dec 05, 2006 11:06 am    Post subject: [SOLVED] Problem in installing fixpac for Broker and Toolkit Reply with quote

Grand Master

Joined: 12 Nov 2005
Posts: 1432

Hi MB gurus,

I am trying to install updates for MB - broker and toolkit. In broker, it gave me follwoing error:

Quote:

An error occurred and product update failed. Look at the log file C:\Documents and Settings\kiran/mqsi6_install.log for details



When i checked the mqsi6_install.log, I could not find anything which is like an error message.

In case of toolkit, i can go upto step 5

Quote:

Updates are available using these options in Software Updates on the Help
menu in the Message Brokers Toolkit:
 IBM Rational Product Updater
 Find and Install
To use the IBM Rational Product Updater use the instructions below:
1. On the Installed Products tab, select WebSphere Message Brokers Toolkit.
2. Select Find Updates. The IBM Rational Product Updater will search for
WebSphere Message Broker updates.
3. If you are prompted, you must upgrade to the latest level of the IBM Rational
Product Updater. Follow the on screen instructions to do this.
4. If fixes or updates are available (as shown in Figure 3-12 on page 45), then
close the Message Brokers Toolkit.
5. Click the Install Updates button in the IBM Rational Product Updater.
6. Select I agree to the terms in the license agreement and then click OK.
The selected features are then installed.
7. Restart the Message Brokers Toolkit.



it dsiplays license agreement text, but the Ok button is grayed.

I tried many times, read forum and document, I could not find out what is wrong. Could you please help me.

thanks in advance


Last edited by jeevan on Tue Jun 16, 2009 10:33 am; edited 2 times in total
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ramires
PostPosted: Wed Dec 06, 2006 4:04 am    Post subject: Reply with quote

Knight

Joined: 24 Jun 2001
Posts: 523
Location: Portugal - Lisboa

Hello Master jeevan, what says the log?

Regards
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fat_tony
PostPosted: Wed Dec 06, 2006 4:15 am    Post subject: Reply with quote

Novice

Joined: 02 Dec 2006
Posts: 15

Also which fixpak are you trying to install, and which version are you upgrading from.
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jeevan
PostPosted: Wed Dec 06, 2006 10:36 am    Post subject: Reply with quote

Grand Master

Joined: 12 Nov 2005
Posts: 1432

It has nothing to do with version and error log. It was screen which was not showing the radio button. But I did trik. When I move the curson with tab, it went to radio button although it was hiden and make click. Then the OK button was highlight.

It was just screen ( I have this problem working in project too so I guess whether this was the problem).


Thank you for replying me
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jeevan
PostPosted: Wed Dec 06, 2006 11:26 am    Post subject: Reply with quote

Grand Master

Joined: 12 Nov 2005
Posts: 1432

It has nothing to do with version and error log. It was screen which was not showing the radio button. But I did trik. When I move the curson with tab, it went to radio button although it was hiden and make click. Then the OK button was highlight.

It was just screen ( I have this problem working in project too so I guess whether this was the problem).


Thank you for replying me
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ramires
PostPosted: Wed Dec 06, 2006 4:15 pm    Post subject: Reply with quote

Knight

Joined: 24 Jun 2001
Posts: 523
Location: Portugal - Lisboa

I agree, nothing related to MQ or MB, why do you need a (MQ) guru for that ?


Regards
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