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MQSeries.net Forum Index » Workflow Engines - IBM MQ Workflow & Business Process Choreographer » Workflow Monitor Instance throws up a blank window

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muralihegde
PostPosted: Fri Nov 24, 2006 1:16 am    Post subject: Workflow Monitor Instance throws up a blank window Reply with quote

Centurion

Joined: 30 Apr 2002
Posts: 108

We have MQ Workflow 3.5 running on Windows 2000 server for quite some time. Recently as part of disaster recovery testing, the image of this windows was captured and restored onto another server.

On the new server, all the components are running without any problem. MQ services, workflow services, DB2 all is fine. As expected, the runtime database also was intact, so we could see the old running process instances and work items also intact.

However we observed one strange thing. In the workflow runtime thick client, we can see the process instances, process templates and work item etc.

But when we click on a process instance to monitor the process instance, it throws up a blank window. There are no errors. In the blank window, we can right click and again select monitor activity etc. But nothing is visible.

When we connect to this workflow server from the thick client from another windows server, we are able to monitor the process instance as before.

The behaviour of the thick client with respect to monitoring of the instance may or may not be related to image restoration, since other things are working fine.

Could there be any other reason for this problem.
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jmac
PostPosted: Mon Nov 27, 2006 8:57 am    Post subject: Reply with quote

Jedi Knight

Joined: 27 Jun 2001
Posts: 3081
Location: EmeriCon, LLC

What browser are you using? I believe I have seen this happen with Firefox, but never with IE.
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muralihegde
PostPosted: Mon Nov 27, 2006 8:45 pm    Post subject: Reply with quote

Centurion

Joined: 30 Apr 2002
Posts: 108

Hi,
Actually the problem we are facing is with the standard Windows Runtime Client that comes with Workflow.
We have tried uninstalling workflow completely and re-installed. Still we are facing the same problem.
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vijaycr
PostPosted: Tue Nov 28, 2006 1:32 am    Post subject: Reply with quote

Acolyte

Joined: 11 Oct 2006
Posts: 62
Location: Singapore

Do u see anything in the fmcerr.log that will be in the bin directory...I guess ur activex is not registered.

Try re registering the fmcnmonc.ocx in the bin directory of your mqwf installation....
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vijaycr
PostPosted: Wed Nov 29, 2006 5:17 pm    Post subject: Reply with quote

Acolyte

Joined: 11 Oct 2006
Posts: 62
Location: Singapore

mispelt the log name it is fmctrc.log not fmcerr.log...
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