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MQSeries.net Forum Index » WebSphere Message Broker (ACE) Support » Broker Restarted By It Self

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Naidoo
PostPosted: Fri Mar 10, 2006 4:11 am    Post subject: Broker Restarted By It Self Reply with quote

Novice

Joined: 09 Mar 2006
Posts: 13
Location: South Africa

Hi

I have a problem, where my broker restarted by itself.
Anyone have any ideas what would cause broker to restart by itself.

Thanks.
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mgk
PostPosted: Fri Mar 10, 2006 4:14 am    Post subject: Reply with quote

Padawan

Joined: 31 Jul 2003
Posts: 1642

If any severe error condition (such as out of memory) happens then the broker will terminate, and be restarted automatically. The cause of the original error should be written to the sys/event log. Try looking there, and posting the error messages you find.
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MGK
The postings I make on this site are my own and don't necessarily represent IBM's positions, strategies or opinions.
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Naidoo
PostPosted: Fri Mar 10, 2006 4:27 am    Post subject: Reply with quote

Novice

Joined: 09 Mar 2006
Posts: 13
Location: South Africa

These are the two events before the restart of the broker service.


*********************************************************
( ESCPBRDRP1.default ) Broker process terminating abnormally: The following diagnostic information will be required when contacting IBM: '
Severe Abend Error detected.
For full details see Abend File: E:/Program Files/IBM/WebSphere Business Integration Message Brokers/errors/ESCPBRDRP1.default.1612.4352.Abend
A summary of the Error follows:
An Unhandled Exception detected in process 1612, on thread 0x1100.
Type: EXCEPTION_ACCESS_VIOLATION (C0000005).
Address: 001B:00000000.
The thread could not read from memory address 0x00000000.
'.

A broker process is terminating abnormally.

Contact your IBM support center.
******************************************************
( ESCPBRDRP1.default ) Message broker internal error: diagnostic information 'As a result of a Severe Abend Error, a MiniDump has been written to: E:/Program Files/IBM/WebSphere Business Integration Message Brokers/errors/ESCPBRDRP1.default.1612.4352.dmp'.

An internal software error has occurred in the message broker. Further messages will indicate the effect of this error on the broker's transactions. The diagnostic information associated with this message is: 'As a result of a Severe Abend Error, a MiniDump has been written to: E:/Program Files/IBM/WebSphere Business Integration Message Brokers/errors/ESCPBRDRP1.default.1612.4352.dmp'.

Shutdown and restart the message broker. If the problem continues to occur, then restart the system. If the problem still continues to occur contact your IBM support center.
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mgk
PostPosted: Fri Mar 10, 2006 4:48 am    Post subject: Reply with quote

Padawan

Joined: 31 Jul 2003
Posts: 1642

OK, so the broker Abended. This should not happen, but explains why your broker restarted. The broker restarts automatically after an abend.

You need to raise a PMR to get a fix from IBM. However if you could post

1: Your current version and fixpack of the broker
2: The contents of the abend file

Then I may (or may not) be able to help you some more


Regards,
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MGK
The postings I make on this site are my own and don't necessarily represent IBM's positions, strategies or opinions.
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