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MQSeries.net Forum Index » General IBM MQ Support » Two problems with QMGR: Storage and CCSID

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yonny
PostPosted: Wed May 11, 2005 12:29 pm    Post subject: Two problems with QMGR: Storage and CCSID Reply with quote

Apprentice

Joined: 08 Jul 2001
Posts: 49
Location: Santo Domingo

I have a major problem with a qmgr, it is running over aix with WebSphere MQ Version 530.6 (CSD06).
Sometimes, during a normal day, the applications getting messages from the qmgr get disconnect (they are Visual Basic programs using an mq client). The error log of the qmgr is showing the following message:
AMQ6037: WebSphere MQ was unable to obtain enough storage.

Unfortunally, when I try to check the error logs at /var/mqm/errors, I can only read this message:
AMQ6090: WebSphere MQ was unable to display an error message for message id hexadecimal %6, with inserts %1, %2, %3, %4 and %5.

The FDC file is showing a problem with CCSID also:
Major Errorcode :- xecF_E_UNEXPECTED_RC
Minor Errorcode :- xecX_E_FROM_CCSID

So, AFAIK, there are two separate problems: "Not Enough Storage" and "CCSID".

Hope you can help me, thanks in advance,

Yonny
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Anirud
PostPosted: Wed May 11, 2005 12:42 pm    Post subject: Reply with quote

Master

Joined: 12 Feb 2004
Posts: 285
Location: Vermont

Do you have enough space in the filesystem?
What does "df -k ." show?

Could you post the FDC header?
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yonny
PostPosted: Wed May 11, 2005 1:01 pm    Post subject: Reply with quote

Apprentice

Joined: 08 Jul 2001
Posts: 49
Location: Santo Domingo

WebSphere MQ First Failure Symptom Report
=========================================

Date/Time :- Wednesday May 11 12:00:55 EST 2005
Host Name :- co01integra (AIX 4.3)
PIDS :- 5724B4101
LVLS :- 530.6 CSD06
Product Long Name :- WebSphere MQ for AIX
Vendor :- IBM
Probe Id :- XC076001
Application Name :- MQM
Component :- xcsGetMessage
Build Date :- Feb 11 2004
CMVC level :- p530-06-L040211
Build Type :- IKAP - (Production)
UserID :- 00000007 (root)
Program Name :- amqrmppa
Process :- 00050926
Thread :- 00000001
QueueManager :- QMIB
Major Errorcode :- xecF_E_UNEXPECTED_RC
Minor Errorcode :- xecX_E_FROM_CCSID
Probe Type :- MSGAMQ6118
Probe Severity :- 2
Probe Description :- AMQ6090: WebSphere MQ was unable to display an error
message for message id hexadecimal %6, with inserts %1, %2, %3, %4 and
%5.
FDCSequenceNumber :- 0
Arith1 :- 536895568 20006050

and yes, there is enough space in the file system.

/dev/hd4 425984 244992 43% 2582 2% /
/dev/hd2 4882432 462808 91% 47371 4% /usr
/dev/hd9var 360448 325160 10% 568 1% /var
/dev/hd3 262144 53696 80% 1493 3% /tmp
/dev/hd1 163840 64772 61% 405 1% /home
/dev/lv12 524288 365228 31% 1012 1% /var/mqm
/dev/lv13 2359296 611204 75% 97 1% /var/mqm/log

(these are the relevant file systems)

Thanks,

Yonny
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jefflowrey
PostPosted: Wed May 11, 2005 1:02 pm    Post subject: Reply with quote

Grand Poobah

Joined: 16 Oct 2002
Posts: 19981

/var/mqm/log looks pretty full.

I remember reading something recently here saying that MQ won't allocate more log files if the filesystem gets to 80% full.
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yonny
PostPosted: Thu May 12, 2005 6:43 am    Post subject: Reply with quote

Apprentice

Joined: 08 Jul 2001
Posts: 49
Location: Santo Domingo

We cleaned the filesystem /var/mqm/log, the qmgr is using LINEAR logging, so, we did the usual deletion of older log files. The filesystem is now on 25% of use, and the "storage" problem is still there.

Any ideas?
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jefflowrey
PostPosted: Thu May 12, 2005 6:55 am    Post subject: Reply with quote

Grand Poobah

Joined: 16 Oct 2002
Posts: 19981

The storage problem may be on the client end, not on the server end.

But it's better that you cleaned up /var/mqm/log anyway.

Try searching IBM's website for the Probe ID.
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Anirud
PostPosted: Thu May 12, 2005 7:11 am    Post subject: Reply with quote

Master

Joined: 12 Feb 2004
Posts: 285
Location: Vermont

I think this is an issue with the space availability on the filesystem.

What does the LogDefaults in you mqs.ini and qm.ini files say?

The following thread might be of some help (this is the thread Jefflowrey was talking about)
http://www.mqseries.net/phpBB2/viewtopic.php?t=21768&highlight=log+files
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yonny
PostPosted: Thu May 12, 2005 12:18 pm    Post subject: Reply with quote

Apprentice

Joined: 08 Jul 2001
Posts: 49
Location: Santo Domingo

Thank you for your answers.
I am not using messages that big (900MB), my largest message is about 1MB long. My client apps are running on windows with enough disk space available. Is it posible that my qmgr on AIX is reaching some limit on the operating system?
This is the LOGs stanza in mqs.ini:
LogDefaults:
LogPrimaryFiles=5
LogSecondaryFiles=4
LogFilePages=3072
LogType=CIRCULAR
LogBufferPages=0
LogDefaultPath=/var/mqm/log

and the entire qm.ini of the qmgr:
Log:
LogPrimaryFiles=5
LogSecondaryFiles=4
LogFilePages=6144
LogType=LINEAR
LogBufferPages=0
LogPath=/var/mqm/log/QMIB/
LogWriteIntegrity=TripleWrite
Service:
Name=AuthorizationService
EntryPoints=10
ServiceComponent:
Service=AuthorizationService
Name=MQSeries.UNIX.auth.service
Module=/usr/mqm/lib/amqzfu
ComponentDataSize=0
CHANNELS:
MaxChannels = 4096
MaxActiveChannels = 4096
TuningParameters:
AgentClassMap=(1,1,1)
AgentClassLimit1=(1,1,1)

Please notice that I am using LINEAR logging for the qmgr.
We added the AgentClass parameters after reading some problems similar to mine at ibm.com, but the change did not help.
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MQAltaf
PostPosted: Thu Oct 27, 2005 2:20 am    Post subject: Reply with quote

Centurion

Joined: 10 Feb 2005
Posts: 119

Hi,

I am having the same problem.

What was the resolve to this thread if any?

Thanks in advance
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