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Nizam
PostPosted: Tue Dec 07, 2004 6:09 pm    Post subject: FDC's generated. Reply with quote

Disciple

Joined: 10 Feb 2004
Posts: 160

WMQ 5.3 csd08, WBIMB csd04 , windows 2k server.

Would anyone help me analyse this fdc.
The following are the FDC headers from 6 files generated .

Quote:
+-----------------------------------------------------------------------------+
| |
| WebSphere MQ First Failure Symptom Report |
| ========================================= |
| |
| Date/Time :- Thu October 28 16:50:11 Central Daylight Time 2004 |
| Host Name :- CCCMQTEST (Windows 2000 Build 2195: Service Pack 4) |
| PIDS :- 5724B4100 |
| LVLS :- 530.7 CSD07 |
| Product Long Name :- WebSphere MQ for Windows |
| Vendor :- IBM |
| Probe Id :- XC371020 |
| Application Name :- MQM |
| Component :- xstServerRequest |
| Build Date :- May 28 2004 |
| CMVC level :- p530-07-L040527 |
| Build Type :- IKAP - (Production) |
| UserID :- wbrkuid |
| Process Name :- D:\Program Files\IBM\WebSphere MQ\bin\runmqchl.EXE |
| Process :- 00004616 |
| Thread :- 00000001 |
| QueueManager :- WBRK_QM |
| Major Errorcode :- xecF_E_UNEXPECTED_SYSTEM_RC |
| Minor Errorcode :- OK |
| Probe Type :- MSGAMQ6119 |
| Probe Severity :- 2 |
| Probe Description :- AMQ6119: An internal WebSphere MQ error has occurred |
| (Subpool Server 1 pid[1384] has terminated while application connected.) |
| FDCSequenceNumber :- 0 |
| Arith2 :- 1384 568 |
| Comment1 :- Subpool Server 1 pid[1384] has terminated while |
| application con |
| |
+-----------------------------------------------------------------------------+


+-----------------------------------------------------------------------------+
| |
| WebSphere MQ First Failure Symptom Report |
| ========================================= |
| |
| Date/Time :- Mon December 06 17:05:15 Central Standard Time 2004 |
| Host Name :- CCCMQTEST (Windows 2000 Build 2195: Service Pack 4) |
| PIDS :- 5724B4100 |
| LVLS :- 530.8 CSD08 |
| Product Long Name :- WebSphere MQ for Windows |
| Vendor :- IBM |
| Probe Id :- XC371020 |
| Application Name :- MQM |
| Component :- xstServerRequest |
| Build Date :- Sep 22 2004 |
| CMVC level :- p530-08-L040921 |
| Build Type :- IKAP - (Production) |
| UserID :- wbrkuid |
| Process Name :- D:\Program Files\IBM\WebSphere Business Integratio |
| n Message Brokers\bin\DataFlowEngine.exe |
| Process :- 00004348 |
| Thread :- 00000002 |
| QueueManager :- WBRKDEV |
| Major Errorcode :- xecF_E_UNEXPECTED_SYSTEM_RC |
| Minor Errorcode :- OK |
| Probe Type :- MSGAMQ6119 |
| Probe Severity :- 2 |
| Probe Description :- AMQ6119: An internal WebSphere MQ error has occurred |
| (Subpool Server 1 pid[2936] has terminated while application connected.) |
| FDCSequenceNumber :- 0 |
| Arith2 :- 2936 b78 |
| Comment1 :- Subpool Server 1 pid[2936] has terminated while |
| application con |
| |
+-----------------------------------------------------------------------------+

+-----------------------------------------------------------------------------+
| |
| WebSphere MQ First Failure Symptom Report |
| ========================================= |
| |
| Date/Time :- Wed October 13 17:14:12 Central Daylight Time 2004 |
| Host Name :- CCCMQTEST (Windows 2000 Build 2195: Service Pack 4) |
| PIDS :- 5724B4100 |
| LVLS :- 530.7 CSD07 |
| Product Long Name :- WebSphere MQ for Windows |
| Vendor :- IBM |
| Probe Id :- XC371020 |
| Application Name :- MQM |
| Component :- xstServerRequest |
| Build Date :- May 28 2004 |
| CMVC level :- p530-07-L040527 |
| Build Type :- IKAP - (Production) |
| UserID :- wbrkuid |
| Process Name :- D:\Program Files\IBM\WebSphere MQ\bin\runmqchl.EXE |
| Process :- 00004548 |
| Thread :- 00000001 |
| QueueManager :- WBRKSTG |
| Major Errorcode :- xecF_E_UNEXPECTED_SYSTEM_RC |
| Minor Errorcode :- OK |
| Probe Type :- MSGAMQ6119 |
| Probe Severity :- 2 |
| Probe Description :- AMQ6119: An internal WebSphere MQ error has occurred |
| (Subpool Server 1 pid[2824] has terminated while application connected.) |
| FDCSequenceNumber :- 0 |
| Arith2 :- 2824 b08 |
| Comment1 :- Subpool Server 1 pid[2824] has terminated while |
| application con |
| |
+-----------------------------------------------------------------------------+

+-----------------------------------------------------------------------------+
| |
| WebSphere MQ First Failure Symptom Report |
| ========================================= |
| |
| Date/Time :- Mon December 06 17:03:14 Central Standard Time 2004 |
| Host Name :- CCCMQTEST (Windows 2000 Build 2195: Service Pack 4) |
| PIDS :- 5724B4100 |
| LVLS :- 530.8 CSD08 |
| Product Long Name :- WebSphere MQ for Windows |
| Vendor :- IBM |
| Probe Id :- XC371020 |
| Application Name :- MQM |
| Component :- xstServerRequest |
| Build Date :- Sep 22 2004 |
| CMVC level :- p530-08-L040921 |
| Build Type :- IKAP - (Production) |
| UserID :- wbrkuid |
| Process Name :- D:\Program Files\IBM\WebSphere MQ\bin\AMQPCSEA.EXE |
| Process :- 00004536 |
| Thread :- 00000001 |
| QueueManager :- WBRKDEV |
| Major Errorcode :- xecF_E_UNEXPECTED_SYSTEM_RC |
| Minor Errorcode :- OK |
| Probe Type :- MSGAMQ6119 |
| Probe Severity :- 2 |
| Probe Description :- AMQ6119: An internal WebSphere MQ error has occurred |
| (Subpool Server 1 pid[2936] has terminated while application connected.) |
| FDCSequenceNumber :- 0 |
| Arith2 :- 2936 b78 |
| Comment1 :- Subpool Server 1 pid[2936] has terminated while |
| application con |
| |
+-----------------------------------------------------------------------------+

+-----------------------------------------------------------------------------+
| |
| WebSphere MQ First Failure Symptom Report |
| ========================================= |
| |
| Date/Time :- Thu October 07 06:37:27 Central Daylight Time 2004 |
| Host Name :- CCCMQTEST (Windows 2000 Build 2195: Service Pack 4) |
| PIDS :- 5724B4100 |
| LVLS :- 530.7 CSD07 |
| Product Long Name :- WebSphere MQ for Windows |
| Vendor :- IBM |
| Probe Id :- XC371020 |
| Application Name :- MQM |
| Component :- xstServerRequest |
| Build Date :- May 28 2004 |
| CMVC level :- p530-07-L040527 |
| Build Type :- IKAP - (Production) |
| UserID :- wbrkuid |
| Process Name :- D:\Program Files\IBM\WebSphere MQ\bin\RUNMQLSR.exe |
| Process :- 00004480 |
| Thread :- 00000001 |
| QueueManager :- WBRKTRN |
| Major Errorcode :- xecF_E_UNEXPECTED_SYSTEM_RC |
| Minor Errorcode :- OK |
| Probe Type :- MSGAMQ6119 |
| Probe Severity :- 2 |
| Probe Description :- AMQ6119: An internal WebSphere MQ error has occurred |
| (Subpool Server 3 pid[4224] has terminated while application connected.) |
| FDCSequenceNumber :- 0 |
| Arith2 :- 4224 1080 |
| Comment1 :- Subpool Server 3 pid[4224] has terminated while |
| application con |
| |
+-----------------------------------------------------------------------------+


+-----------------------------------------------------------------------------+
| |
| WebSphere MQ First Failure Symptom Report |
| ========================================= |
| |
| Date/Time :- Mon December 06 17:05:45 Central Standard Time 2004 |
| Host Name :- CCCMQTEST (Windows 2000 Build 2195: Service Pack 4) |
| PIDS :- 5724B4100 |
| LVLS :- 530.8 CSD08 |
| Product Long Name :- WebSphere MQ for Windows |
| Vendor :- IBM |
| Probe Id :- XC371020 |
| Application Name :- MQM |
| Component :- xstServerRequest |
| Build Date :- Sep 22 2004 |
| CMVC level :- p530-08-L040921 |
| Build Type :- IKAP - (Production) |
| UserID :- wbrkuid |
| Process Name :- D:\Program Files\IBM\WebSphere MQ\bin\AMQRMPPA.EXE |
| Process :- 00004628 |
| Thread :- 00000128 |
| Major Errorcode :- xecF_E_UNEXPECTED_SYSTEM_RC |
| Minor Errorcode :- OK |
| Probe Type :- MSGAMQ6119 |
| Probe Severity :- 2 |
| Probe Description :- AMQ6119: An internal WebSphere MQ error has occurred |
| (Subpool Server 1 pid[2936] has terminated while application connected.) |
| FDCSequenceNumber :- 0 |
| Arith2 :- 2936 b78 |
| Comment1 :- Subpool Server 1 pid[2936] has terminated while |
| application con |
| |
+-----------------------------------------------------------------------------+
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csmith28
PostPosted: Tue Dec 07, 2004 6:44 pm    Post subject: Reply with quote

Grand Master

Joined: 15 Jul 2003
Posts: 1196
Location: Arizona

Go here:

http://www.ibm.com/support/us/

Search for the Probe Id's and Probe Descriptions. That's what we do.
_________________
Yes, I am an agent of Satan but my duties are largely ceremonial.
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qcf
PostPosted: Thu Oct 13, 2005 9:55 pm    Post subject: Reply with quote

Novice

Joined: 25 Jul 2005
Posts: 10
Location: Australia

Hi Nizam,
Did you manage to figure out what went wrong?

I have the same problem with WMQ5.3, CSD10, W2K Server.

I tried the http://www.ibm.com/support/us/ with the Probe Id but it did not help. The description doesn't seem to describe my possible problem:

http://www-1.ibm.com/support/docview.wss?uid=swg21178058

The FDC contents as follow

Code:

+-----------------------------------------------------------------------------+
|                                                                             |
| WebSphere MQ First Failure Symptom Report                                   |
| =========================================                                   |
|                                                                             |
| Date/Time         :- Thu October 13 21:18:43 AUS Eastern Standard Time 200  |
| Host Name         :- AU02UAP000RAC22 (Windows 2000 Build 2195: Service Pack |
|   4)                                                                        |
| PIDS              :- 5724B4100                                              |
| LVLS              :- 530.10  CSD10                                          |
| Product Long Name :- WebSphere MQ for Windows                               |
| Vendor            :- IBM                                                    |
| Probe Id          :- XC371020                                               |
| Application Name  :- MQM                                                    |
| Component         :- xstServerRequest                                       |
| Build Date        :- May 13 2005                                            |
| CMVC level        :- p530-10-L050419                                        |
| Build Type        :- IKAP - (Production)                                    |
| UserID            :- SYSTEM                                                 |
| Process Name      :- C:\Program Files\IBM\WebSphere\AppServer\java\bin\     |
|                      java.exe                                               |
| Process           :- 00002880                                               |
| Thread            :- 00000001                                               |
| QueueManager      :- CSDW03                                                 |
| Major Errorcode   :- xecF_E_UNEXPECTED_SYSTEM_RC                            |
| Minor Errorcode   :- OK                                                     |
| Probe Type        :- MSGAMQ6119                                             |
| Probe Severity    :- 2                                                      |
| Probe Description :- AMQ6119: An internal WebSphere MQ error has occurred   |
|   (Subpool Server 1 pid[372] has terminated while application connected.)   |
| FDCSequenceNumber :- 0                                                      |
| Arith2            :- 372 174                                                |
| Comment1          :- Subpool Server 1 pid[372] has terminated while         |
|   application conn                                                          |
|                                                                             |
+-----------------------------------------------------------------------------+


.............. TRUNCATED .......................


+-----------------------------------------------------------------------------+
|                                                                             |
| WebSphere MQ First Failure Symptom Report                                   |
| =========================================                                   |
|                                                                             |
| Date/Time         :- Thu October 13 21:18:43 AUS Eastern Standard Time 200  |
| Host Name         :- AU02UAP000RAC22 (Windows 2000 Build 2195: Service Pack |
|   4)                                                                        |
| PIDS              :- 5724B4100                                              |
| LVLS              :- 530.10  CSD10                                          |
| Product Long Name :- WebSphere MQ for Windows                               |
| Vendor            :- IBM                                                    |
| Probe Id          :- XY205001                                               |
| Application Name  :- MQM                                                    |
| Component         :- xstConnectionRequest                                   |
| Build Date        :- May 13 2005                                            |
| CMVC level        :- p530-10-L050419                                        |
| Build Type        :- IKAP - (Production)                                    |
| UserID            :- SYSTEM                                                 |
| Process Name      :- C:\Program Files\IBM\WebSphere\AppServer\java\bin\     |
|                      java.exe                                               |
| Process           :- 00002880                                               |
| Thread            :- 00000001                                               |
| QueueManager      :- CSDW03                                                 |
| Major Errorcode   :- xecF_E_UNEXPECTED_SYSTEM_RC                            |
| Minor Errorcode   :- OK                                                     |
| Probe Type        :- MSGAMQ6119                                             |
| Probe Severity    :- 2                                                      |
| Probe Description :- AMQ6119: An internal WebSphere MQ error has occurred   |
|   (Failed to complete request to Shared Storage Server)                     |
| FDCSequenceNumber :- 1                                                      |
| Comment1          :- Failed to complete request to Shared Storage Server    |
|                                                                             |
|                                                                             |
-----------------------------------------------------------------------------+
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hopsala
PostPosted: Fri Oct 14, 2005 6:07 am    Post subject: Reply with quote

Guardian

Joined: 24 Sep 2004
Posts: 960

qcf wrote:
I tried the http://www.ibm.com/support/us/ with the Probe Id but it did not help. The description doesn't seem to describe my possible problem:

Then what were trying to do when you got this msg?

Quote:
| Process Name :- C:\Program Files\IBM\WebSphere\AppServer\java\bin\ |
| java.exe
| Comment1 :- Failed to complete request to Shared Storage Server |

Quote:
| Process :- 00002880
| Comment1 :- Subpool Server 1 pid[372] has terminated while |
| application conn

Hm, a few questions are in order:
1. Is there a WAS or a WBI involved?
2. Did you try rebooting the server? (qm+machine)
3. Any HD space/memory problems?
4. Who is pid[372]? (Possibly amqzlla0?) and who is 2880?
5. Did all this just "happen" one day, or was there some change you implemented that triggered it?
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