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woolmerc
PostPosted: Wed Aug 11, 2004 9:37 pm    Post subject: Windows shutdown errors Reply with quote

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Joined: 12 May 2004
Posts: 21

Hi guys,

I have suddenly started to get a whole heap of 'NT event log' errors when I am shutting down Windows. They are all BIPv500 errors. When I examine them more closely they're errors produced from the execution group, the broker and the configuration manager.

The main 2 errors I get are MQ connection and MQBACK errors. Obviously they are the cause of the MQ service shutting down before the broker tries to issue these final commands.

Does anyone know how I can get rid of these and shutdown the broker cleanly?

Here is an example of one of the error messages:

( ConfigMgr ) WebSphere Business Integration queue manager SYSTEM.BROKER.ADMIN.REPLY no longer available.

The Configuration Manager's connections to WebSphere Business Integration queue manager SYSTEM.BROKER.ADMIN.REPLY, and its associated listener, have been lost. This is expected to be a transient situation and the Configuration Manager will stop then restart after a short interval.


Thanks,
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Chris Woolmer
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PGoodhart
PostPosted: Fri Aug 13, 2004 11:05 am    Post subject: Reply with quote

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Joined: 17 Jun 2004
Posts: 278
Location: Harrisburg PA

You should look at the administration guide.
When you shutdown you should be ending things in certain orders.
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Patrick Goodhart
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kirani
PostPosted: Fri Aug 13, 2004 10:11 pm    Post subject: Reply with quote

Jedi Knight

Joined: 05 Sep 2001
Posts: 3779
Location: Torrance, CA, USA

You can try shutting down service in following order,
1) USername server and Broker
2) Config Manager
3) Websphere MQ
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woolmerc
PostPosted: Sun Aug 15, 2004 3:57 pm    Post subject: Reply with quote

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Joined: 12 May 2004
Posts: 21

Yep, definetely agree Kirani - that shutting down these services manually before shutting down Windows will solve my problems.

But isn't this a little annoying? I have never worked with an application where you have to manually shut down services before shutting down Windows.

Does anyone know of some automatic way of getting around this? Do others find they get the same problems as me?
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Chris Woolmer
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mgk
PostPosted: Tue Aug 17, 2004 1:58 pm    Post subject: Reply with quote

Padawan

Joined: 31 Jul 2003
Posts: 1642

Hi,


This is a defect. Please raise a PMR.

Regards,
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PeterPotkay
PostPosted: Tue Aug 17, 2004 8:01 pm    Post subject: Reply with quote

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Joined: 15 May 2001
Posts: 7722

Chris, what CSD are you running?
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Peter Potkay
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woolmerc
PostPosted: Sun Aug 29, 2004 7:47 pm    Post subject: Reply with quote

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Joined: 12 May 2004
Posts: 21

CSD 3.0 on version 5.0.

I have raised a PMR and IBM have confirmed that it is a known defect.
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moorej_gl
PostPosted: Fri Jul 29, 2005 6:53 am    Post subject: Reply with quote

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Joined: 01 Dec 2003
Posts: 35
Location: Madison, WI

Quote:
You can try shutting down service in following order,
1) USername server and Broker
2) Config Manager
3) Websphere MQ


Is this documented anywhere? We're migrating to use MSCS clustering, & I can't seem to find specific recommendations on this. But I do see different behavior when shutting down the config manager before the broker, so am leaning towards creating a dependency for shutdown & startup.
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jefflowrey
PostPosted: Fri Jul 29, 2005 7:00 am    Post subject: Reply with quote

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Joined: 16 Oct 2002
Posts: 19981

Certainly don't shut MQ down until all services using it have stopped.

It would seem logical that there would be some dependancies between the broker and the configmgr...

But I'd expect that the configmgr could be kept shut down except when needed... (not that I've tried this, mind you).

I seem to recall a lot more information on broker in a clustered environment in the 2.1 System Administration guide... it's worth a look.
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moorej_gl
PostPosted: Fri Jul 29, 2005 7:13 am    Post subject: Reply with quote

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Joined: 01 Dec 2003
Posts: 35
Location: Madison, WI

I can't find much on clustering in the 2.1 guide, but it certainly seems consistent with the v5 documentation in stating that the config mgr runs independently of the broker. But I see no statement saying that the broker does / does not have any dependencies on the config mgr. It obviously depends on the config mgr for deployment of code, but what about everyday operation? Perhaps it's time to give support a call
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jefflowrey
PostPosted: Fri Jul 29, 2005 7:17 am    Post subject: Reply with quote

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Joined: 16 Oct 2002
Posts: 19981

Maybe it was the Installation guide... ?

But yes, open a PMR specifically requesting a complete startup/shutdown procedure for a hardware clustered broker.
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