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| kotha |
 Posted: Thu Jul 21, 2005 7:36 am Post subject: [Solved]WorkItem disappears |
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Partisan
Joined: 12 Mar 2005
Posts: 333
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I use webclient for the application.
After I checkout the workitem , When I click the browse "Back" button in Internet Explorer, the workItem disappears totally. Even in other users ,who has the same workitem, list it diappears. But the instance is there. How to avoid this??
Any idea??
Last edited by kotha on Fri Jul 22, 2005 9:35 am; edited 1 time in total |
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| jmac |
| Posted: Thu Jul 21, 2005 11:08 am Post subject: |
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Jedi Knight
Joined: 27 Jun 2001
Posts: 3081
Location: EmeriCon, LLC
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I need more information.... what do you mean disappears? If you use the monitor and look at the instance what state is that particular workitem in?
_________________
John McDonald
RETIRED |
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| vennela |
| Posted: Thu Jul 21, 2005 12:18 pm Post subject: |
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Jedi Knight
Joined: 11 Aug 2002
Posts: 4055
Location: Hyderabad, India
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| You should not use browser back button but instead use the web client buttons. |
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| kotha |
| Posted: Fri Jul 22, 2005 5:58 am Post subject: |
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Partisan
Joined: 12 Mar 2005
Posts: 333
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| jmac wrote: |
| I need more information.... what do you mean disappears? |
Disappear means the workitem in the user's worklist is not there.
| Quote: |
| If you use the monitor and look at the instance what state is that particular workitem in? |
State: CheckedOut
Staff: ADMIN (the person who supposed is working on the workitem)
Thx Jmac |
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| kotha |
| Posted: Fri Jul 22, 2005 5:59 am Post subject: |
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Partisan
Joined: 12 Mar 2005
Posts: 333
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| vennela wrote: |
| You should not use browser back button but instead use the web client buttons. |
But in real time environment, you dont have control on the users to stop them using browse back button. I think there shuld be solution for this issue.
Thx Vennela |
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| jmac |
| Posted: Fri Jul 22, 2005 6:32 am Post subject: |
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Jedi Knight
Joined: 27 Jun 2001
Posts: 3081
Location: EmeriCon, LLC
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So you are saying that the item in the checked out state is not on that user's worklist? If that is the case I would assume that you have filtered workitems in such a way as to not include the stated CheckedOut
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John McDonald
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| kotha |
| Posted: Fri Jul 22, 2005 9:34 am Post subject: |
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Partisan
Joined: 12 Mar 2005
Posts: 333
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| jmac wrote: |
| So you are saying that the item in the checked out state is not on that user's worklist? If that is the case I would assume that you have filtered workitems in such a way as to not include the stated CheckedOut |
Yes. I took out the filters n its working now!!!. Thx Again |
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